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BEST WESTERN Heritage Inn - Chico

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296 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Chico, United States
Reviewed 10 April 2016

Because of TV remote not available even if the staff tried to get a replacement but failed to work, water faucet need repair, and the morning breakfast just a total disaster and for a $150.00 I cannot give this anything but a poor review.

Review collected in partnership with Best Western
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Helpful?
Thank Bobby D
Hidden Valley Lake
Reviewed 1 April 2016 via mobile

First things was it wasn't easy getting to the Hotel you had to go through Kmart parking lot. Check-in was easy the staff was friendly. The smell of cigarettes overwhelms you when you first walk in. Good thing the AC was on in our room so we couldn't smell the cigarette smell that was in the hallway. They really need...

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Thank Mtstewart69
San Jose, United States
Reviewed 28 March 2016

We stayed at the Best Western while visiting our girls because it's close the Chico State. The location is great, the room clean, the staff was nice. Nothing noteworthy. We had a room with a king bed, it was the most uncomfortable bed we've ever slept on. Really hard like you're sleeping on a board. I still have a stiff...

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1Thank Sandy F
Fresno, United States
Reviewed 24 March 2016

Nice hotel and friendly staff. rooms were clean. The pillows were to hard to use. Just off the freeway. I wish I could see the sign better. neighborhood seems good. with average restaurants close by. Price was perfect for what we are doing. one night dinner, back on the road.

Review collected in partnership with Best Western
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Thank Danny J
Lodi
Reviewed 17 March 2016

The only drawback to this hotel is that it's a little tricky to get into depending on which way you're driving on Cohasset. I ended up driving behind KMart the first time I came in! Not the best view...... Other than that it was a great place to spend the night. Check in was fast and easy. I had requested...

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Thank Janet F
Reviewed 16 March 2016

The hotel is dated and has a musty old smell when you walk in. The bathroom wasn't clean and their was hair on the floor in the bathroom. The overall appearance is dated. Ive stayed at a lot of Best Western Suites in the last few years and this one was definitely the worst. A lot of homeless people in...

Review collected in partnership with Best Western
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Thank dawnd201
Cupertino, CA
Reviewed 10 March 2016

I should have paid more attention to the TripAdvisor reviews… your fellow travelers are telling the truth, but our experience was probably worse than others. This place is terrible. First off, we booked the room directly over the phone and trip advisor had it for $10 less. I couldn't really hear the reservation agent, and thought she said $88 but...

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1Thank groovology
Astoria, Oregon
Reviewed 9 March 2016

It's not the fanciest hotel but after a long trip the bed was soft and inviting. Pillows were fluffy the way I liked them, the sheets smelled fresh and clean. In general the whole room was clean and spacious, even though I spent one night I had a nice quite night, plenty of parking. I would stay here again

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Thank ggulleff
Grass Valley, California
Reviewed 8 March 2016

I have stayed here several times over the last few months, for the most part I haven't had any issues. Last week when I stayed here I asked to have a room that was not so far down the hall. The previous week I was put on the third floor, next to the ice machine (which is very loud), at...

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Thank Grace S
Sacramento, California
Reviewed 7 March 2016

I have stayed in a lot of Best Westerns and this location is due for a remodel. Maybe it was just my room but it was not the really nice, clean room I have come to expect from this chain. First the good stuff, Great bed & pillows, soft thick bath towels really nice.Big flat screen TV with lots of...

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Thank xfil911

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 

Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Lane, Chico, CA 95926
Region: United States > California > Chico
Price Range: $121 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn - Chico 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn - Chico staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn - Chico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are accessed via the main lobby.”
 of 5 bubbles Srprotect, 10 Dec 2016 | Read review
“Select a room at another hotel.”
 of 5 bubbles ronwao, 14 Nov 2016 | Read review
“Ask for an upgrade and they just ask what floor you'd like.”
 of 5 bubbles P3514CKjoshm, 27 Sep 2016 | Read review
“It is near a busy road but we were on the front side and weren't bothered by an road noise.”
 of 5 bubbles JanetF218, 16 Mar 2016 | Read review
“I highly recommend finding another place if you want a clean, comfortable place to sleep.”
 of 5 bubbles groovology, 10 Mar 2016 | Read review
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