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It's obvious that the management is trying to make this a decent place to stay downtown. The building is old, it needs some touch up and love, but the rooms are clean and the people are very friendly (Drew checked me in.) My biggest complaint,...More
Needed a place in Chico for one night - a Sunday - and this was quite adequate. Well kept up and extremely clean but the sheets although immaculate had holes in them as did he blankets and bed skirt was ripped and hanging. Ironing board...More
Response from Jenny K, Front Office Manager at Heritage Inn Express ChicoResponded 18 March 2017
Thank you for reviewing our hotel after your recent stay!
Our team will be pleased to know we supplied you with an adequate stay. We work diligently to ensure our guests are comfortable, safe, and happy during their stay.
I would like to apologize...More
I can't say enough about the front desk manager, Kelly, who again was friendly and accommodating to help me with my room choice. My king bed was comfortable and well lit, as well as clean and warm. I will continue to stay here when I...More
Response from Jenny K, Front Office Manager at Heritage Inn Express ChicoResponded 12 March 2017
Thanks a bunch for your kind review. I truly appreciate it!
You are a lovely person and are always welcome at the Heritage Inn Express.
We look forward to seeing you next time you're in Chico! :)
This is a nice motel in a great location. I stayed here several years ago and it was starting to show its age at the time. It is now under new management and there has been lots of updates to the rooms and lobby. I...More
Avoid if you want a good sleep or reasonable breakfast. Got in at 5pm, room (221) smelled of cat pee. Decided to try and air it out while at dinner, it didn't go away. They moved us to a different room, but the problems didn't...More
Response from Jenny K, Front Office Manager at Heritage Inn Express ChicoResponded 9 November 2016
Thank you for your review, on behalf of our entire team I would like to apologize for not exceeding your expectations. We take guests' unhappiness very seriously and have since fixed the issues you experienced in regards to the quality of the sink and...More
USD 86 - USD 108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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