We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Cerritos Hotel at Towne Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Cerritos Hotel at Towne Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

305 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 292: English reviews
Start your review of Sheraton Cerritos Hotel at Towne Center
 Click to rate
Fort Myers, Florida
Reviewed 1 week ago

Nice, just like a Sheraton should be. Close to a major mall, the city of Cerritos is a nice middle class area of LA. Hotel was a nice stay. It rained the night I was there, but the pool looked tempting anyways.

 Report
Helpful?
Thank Frederick O
Puyallup, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016 via mobile

The hotel was very nice. The staff was professional and courteous. The bar was great for a quick bite and the workout room was laid out well. All accommodations were excellent. I would definitely stay here again.

 Report
Helpful?
1Thank Darin S
About Hotel's Favourite Review
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thanks for the great review. Much appreciated.

San Diego, California, United States
Reviewed 1 week ago

The front check in staff would not credit me for 1 night because I had prepaid through Hotels.com. Spoke to the General Manager, he said would get me a refund, that was January 10 2017, to date have not received refund. Room was sub par, including mold and dirt in the shower and bathroom area. Would NOT stay here again,...

 Report
Helpful?
Thank Martin S
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Please accept my sincere apology for your dissatisfaction with the accommodations and the confusion with your prepaid, non-refundable reservation. I did not realize that this transaction with Hotels.com was incomplete. I contacted them, on your behalf, after seeing your post.

Austin, Texas
Reviewed 18 February 2017

This hotel is much better than I was expecting. As Platinum member I was upgraded to a Junior Suite. I asked for a refrigerator which was kindly provided. The suite is great, with a long window running the length of the room which feels very deluxe and lets light in. The decor doesn't seem out of date-- it appears to...

 Report
Helpful?
Thank Veronica S
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for choosing Sheraton Cerritos Hotel and thank you for sharing your experience with us. I'm pleased to know that you enjoyed your Platinum upgrade and amenities. I appreciate your feedback and look forward to having you back again when you are in town.

Reviewed 14 February 2017

This is what I expect from Sheraton Hotels- good quality, standard and clean. The service was excellent by both the greeter/concierge and room service staff. The room was clean and bathroom was as well. I stayed here for work and would certainly stay again if I ever return to the area!

 Report
Helpful?
Thank Mary D
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your recent experience with us. Looks like we have met your expectations in many ways. I am glad to hear that you received great service all around. Look forward to your next visit.

Sacramento
Reviewed 25 January 2017

I was on a quick trip down to LA to visit a client and chose to stay at the Sheraton Cerritos Sheraton since it was close to my meeting. I drove in from the airport and was quickly greeted at the front desk. They were very friendly and quickly got me to my room which was on a high floor...

 Report
Helpful?
Thank pnwguy1j
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your most recent experience with us. I’m very pleased to hear that you received efficient and friendly service from our staff. Your kind words will be shared with the team. I also want to thank you for your feedback about our guest rooms. Hope you get the chance to stay for longer next time!

Pittsburgh, Pa
Reviewed 24 January 2017

Stayed from 1/14 to 1/20 for business. Check in was fast, I was slightly disappointing that my room was not ready at 2pm. Check in is 3pm, but I've had good luck lately. No refrigerators come with the room, you will need to ask and pay a 1 time $25 fee. The one i received worked spottingly. I had to...

 Report
Helpful?
Thank BlacknGoldtraveler
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your recent visit. While I am happy to know that you enjoyed our location and accommodation, I apologize for the malfunctioned refrigerator. Wish I would’ve known during your stay so that we could replace one for you. Please do not hesitate to let us know what we can make your stay better when you are in town...

Las Vegas, Nevada
Reviewed 13 January 2017

Overall had a great experience there. Only reason not a five star is our room was not ready on time, had to wait 15mins which is not that big of a deal. They gave us free breakfast buffet which was very nice. Rooms were great, bed was really nice. Good up keep, location was great and in a nice area....

 Report
Helpful?
Thank Brian M
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for sharing your experience with us. I apologize for not having your room ready on time, but I’m glad that you enjoyed the complimentary breakfast. Thank you for recommending us! Look forward to your next visit.

Las Vegas, Nevada
Reviewed 12 January 2017

Platinum member. I did not get upgraded, Received free buffet breakfast. Room is OK. There is only one power outlet at the desk. I have to crawl under the desk to plug in the computer. No refrigerator. Close to shopping. Breakfast was free for me. It is like $17 and it is nothing special. Service was good. AC/heater work fine....

 Report
Helpful?
Thank Tom Y
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your feedback, and thank you for choosing Sheraton Cerritos. I am glad you enjoyed our location and service. The Make a Green Choice program is a great way to earn points, I am pleased that you participated. Now that Marriott Rewards can be linked to your SPG account, there are many more options when you travel and...

Encinitas, California
Reviewed 19 December 2016 via mobile

There are not a ton of really nice hotels nearby the Sheraton in Cerritos and as a result it hosts many giant wedding receptions. Yet despite the incredibly loud lobby, the room was quiet large clean and nice with nice views. I would return.

 Report
Helpful?
Thank mehudson1
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Thank you for your feedback. I’m happy to know that you would return to us! Our hotel is pretty popular for social events because of the location and a large function space. Your comfort in the guest room is important to us and it looks like we met your expectation. Thanks again for your balanced review.

87 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (77)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (24)
Viewed
Bathroom (9)
Viewed
View from Room (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Cerritos
4.9 km away
DoubleTree by Hilton Hotel Los Angeles - Norwalk
2.8 km away
La Quinta Inn & Suites Buena Park
1.9 km away
Days Inn & Suites Artesia
Show Prices
Show Prices
Show Prices
6.0 km away
Holiday Inn Buena Park Hotel & Conference  Center
6.9 km away
Best Host Inn
Best Host Inn
#1 of 18 in Buena Park
724 reviews
6.5 km away
Knott's Berry Farm Hotel
Knott's Berry Farm Hotel
#2 of 18 in Buena Park
1,480 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Cerritos Hotel in Orange County is near LAX and John Wayne Airport. Hotel guests frequent Knott's Berry Farm¨, Disneyland¨, and Hollywood. We have 12,700 sq ft of indoor/outdoor event space. ... more   less 

Additional Information about Sheraton Cerritos Hotel at Towne Center

Address: 12725 Center Court Drive, Cerritos, CA 90703
Region: United States > California > Cerritos
Price Range: $196 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cerritos Hotel at Towne Center 3.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, Travelocity, Priceline, getaroom.com and HotelQuickly so you can book your Sheraton Cerritos Hotel at Towne Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Cerritos Hotel At Towne Cerritos
Cerritos Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Sheraton Cerritos Hotel at Towne Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer a higher floor”
 of 5 bubbles marydP6892NC, 14 Feb 2017 | Read review
“There are several dinner restaurants located nearby if you do not wish to eat at the hotel”
 of 5 bubbles pnwguy1j, 24 Jan 2017 | Read review
“Go elsewhere”
 of 5 bubbles sasnks, 4 Oct 2016 | Read review
“Always look at a room before unpacking.”
 of 5 bubbles VideoAdventures, 7 Sep 2016 | Read review
“Our room overlooked the pool, which was good for a family.”
 of 5 bubbles SadEyeJoe, 21 Jul 2016 | Read review
5 of 5