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Holiday Inn Express Castro Valley - East Bay

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Holiday Inn Express Castro Valley - East Bay
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Castro Valley - East Bay
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Showing 236: English reviews
Castro Valley, California
Reviewed 7 October 2013

During the ordeal of having our hardwood floors refinished and the house painted, we needed a comfortable hotel for a week. We very much needed a quiet place after the noise of the machinery at work in the house. The Comfort Suites suited us very well. I was concerned that the noise from the big highway would be bothersome, but...

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Helpful?
Thank Marilyn W
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Marilyn, It is always a pleasure to recieve positive feedback from our guests. I am glad that you enjoyed the complimentary breakfast and fridge/microwave in your room. It is our utmost goal to provide our guests with a pleasant experience at our hotel and I look forward to welcoming you back in the near future. Best Regards, Omar Ansari

Carson City, Nevada
Reviewed 6 October 2013 via mobile

My boys and I have stayed at this hotel twice on the last 6 months even though we have lots of family in the area. It is very clean, convenient to tourist destinations in the Bay Area and the service is hard to beat. It is very quiet even though you are very close to both East bay freeways.

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1Thank Jack775
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello Jack, I really appreciate it when a guest acknowledges the cleanliness of our rooms, public areas, and the hotel in general! As mentioned in your review, we are wedged inbetween a main boulevard and highway, however, our double paned windows greatly reduces the noise from outside. We value your business and look forward to welcoming you and your boys...

Luckey, Ohio
Reviewed 1 October 2013

We recently stayed at this motel when in the area for a family wedding. It had been suggested to us by a relative who lives in the area. WOW! We were so impressed with the individual attention given to us by the manager, Chandan. She called us by name, was always present to help and make sure we were happy...

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Helpful?
Thank Jane L
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Jane! I am pleased to hear that you enjoyed your stay with us on such a joyous occasion. Chandan is indeed an integral part of our hotel and I will certainly pass along your wonderful compliments to her and the rest of my team. It would be our pleasure to host you and your family in the near future....

Levittown, Pennsylvania, United States
Reviewed 26 September 2013

We have been traveling for the last 2 weeks and have stayed at mostly comfort Inns along the way and this was by far the best one. Our stay here was to visit San Francisco and this place was very convenient. The rooms were clean and a nice size. The staff were very pleasant and helpful. The breakfast area was...

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Helpful?
1Thank GailL256
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello Gail, Thank you for leaving such an awsome review of your recent stay with us. I am glad you enjoyed our breakfast and freshly baked cookies during your stay. My staff and I thank you for your warm compliments and it would be our pleasure to host you at our hotel in the near future. Please contact me directly...

Santa Clarita, California
Reviewed 21 September 2013

When going to San Francisco on 4 previous accasions I have stayed at the Comfort Suites in Castro Valley. The staff is always very welcoming and accomodating. The rooms are roomy, clean, and quiet. The free breakfast is very good and better than at average "chain-hotesl". I find it very convenient to park at the BART station nearby and go...

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Helpful?
Thank britawolffram
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Thank you for taking the time to share your review on Tripadvisor. I appreciate your compliments about our hotel and staff and I will certainly pass on your review to my team. We value your business and hope that you keep us in mind on your next visit to Castro Valley, CA. Regards, Omar Ansari

Surprise, Arizona
Reviewed 18 September 2013

Comfort Suites has really upgraded their property from the landscaping, to flooring, patios, rooms, beds, draperies, wallpaper and their staff was amazing. We have stayed at this Hotel several times over the years and our last visit was in late 2008. We understand it is now under new management and ownership and boy does it show. Helpful and friendly staff...

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Helpful?
Thank Kathy D
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hello Kathy, Its always nice when a guest notices the improvements we have made throughout the property. Chandan and I co-manage this property together and we take great pride in how far this hotel has come! We certainly appreciate your compliments about the hotel and our staff members and rest assured that we will pass along your review to our...

Orange, California
Reviewed 11 September 2013

I booked a hotel at the Courtyard Marriott. I wasn't able to get to the hotel until 12:00a at night. The had overbooked the hotel and sent me to the Comfort Suites about 30 minutes away. Initially, I was pissed. But it ended up being the best thing that could have happened to our vacation. The people at the Comfort...

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Helpful?
Thank Amanda C
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Amanda! I am sorry to hear that your reservations did not work out at the Courtyard Marriot. On a lighter note, I am thrilled that you found our hotel and enjoyed your stay wit us! I am glad you were able to experience the hospitality of our dedicated staff members upon your arrival to our hotel. We take pride...

Salt Lake City, Utah
Reviewed 21 August 2013

I was on a work assignment and was assigned to a job site located 15 minutes north of the Inn. We worked 10 to 12 hours 6 days a week. The Inn worked with us to provide an early cold breakfast which was very appreciated. The beds were very comfortable and the rooms were spacious and allowed space for computer...

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1Thank J W
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings! I am so pleased to hear that you found our hotel to be accommodating to your needs. It is always a pleasure to hear when our guests mention positive things about the bed or TV's in our rooms. We believe it is important that all our guests sleep comfortably in a Serta-Elite Plush mattress and watch their favorite shows...

Los Angeles, California
Reviewed 21 August 2013

This hotel is a very good hotel. The location is excellent, the internet service is outstanding (even for business means), the staff is great and the housekeeping was also excellent. It's probably one of the best all around hotels I've stayed in for a long time. There really isn't anything that I can think of that is a negative other...

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1Thank Stephen L
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Stephen, Thank you for taking the time to write an excellent review about your recent stay at our hotel. Our location, service, and amenities are prime factors for our current and prospective guests. Judging from your feedback, I can see the money we spent to upgrade our Wi-Fi was well worth it. We really appreciate your warm compliments about...

Maple Grove, Minnesota
Reviewed 16 August 2013

We started our San Fransisco vacation at another location which didn't work out for several reasons, after checking into other locations we found friendly helpful Omar Ansari at this hotel he got us into a great room he was helpful and considerate after our bad experience at the other hotel, all of the staff is friendly and considerate and made...

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Helpful?
1Thank Rich H
Comfort S, Guest Relations Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Rich! Thank you for sharing your feedback about your stay with us. It was my pleasure to assist you and your family during your visit and I am thrilled to hear that your stay was comfortable and enjoyable. My dedicated team and I make it a priority to ensure our guests are well taken care of and I am...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Region: United States > California > Castro Valley
Price Range: $207 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Castro Valley - East Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Castro Valley - East Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fourth floor and very quiet.”
hutchplace, 17 Dec 2016 | Read review
“North side has better views. Some covered parking is a plus!”
normanf96, 14 Dec 2016 | Read review
“Top floor nice (with slight freeway noise).”
277augustc, 5 Nov 2016 | Read review
“All room quiet. Air Conditioner works and powerfull showers too. HOTTUB is hot and never crowed. Been coming here for years.”
barbaramatthew1999, 18 Sep 2016 | Read review
“Ask for rooms on the back of hotel as street noise is loud on week day mornings.”
mamasu2035, 25 Jul 2016 | Read review
5 of 5