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Holiday Inn Express Castro Valley - East Bay

HIExpress.comUSD 167*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Castro Valley - East Bay
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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Camas, Washington
Reviewed 1 week ago NEW

This hotel used to be a Comfort Inn. Same manager now that it's Holiday Inn Express. Nice updating of place. We used to stay here monthly and hadn't been back in quite some time. Friendly staff. Will be sure to return when in the area. We were going to stay in San Jose but opted for a sure thing in...

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Helpful?
Thank casper684
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback with us. I am delighted to hear that you enjoyed your stay! We sincerely look forward to welcoming you back in the near future. Warm Regards, Omar Ansari General Manager Holiday Inn Express - Castro Valley, Ca gm@hiexcastrovalley.com 510.889.9300

Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 April 2017 via mobile

We stayed here for 4 nights when visiting family in San Leandro. The hotel is very well connected, only 35 minutes on the BART (10 minute walk from hotel) straight into San Francisco. The room was perfect for our needs, spotless, with 2 queen beds and a sofa area. Very comfortable! One night my son got sick and the young...

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Helpful?
1Thank pfjl2010
About Hotel's Favourite Review
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your comprehensive review of our hotel along with sharing your exceptional experience with us. We are flattered by your positive perception regarding our hotel and team members. We strive to create great experiences for all our guests, and I will certainly pass along your warm sentiments to the team. As a Platinum Elite member, we...

Los Angeles, CA
Reviewed 1 week ago via mobile

We were in town visiting family for the night who live in Castro Valley. I was pleasantly surprised with how big the room was. Everything was very clean and it was helpful to have to the fridge and microwave. The fridge was larger and colder than those I have used in other hotels. Also, the room was quite despite being...

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Helpful?
Thank islandgurleegurl
Chicago
Reviewed 4 weeks ago

This is a little better than many other HIE hotels. New, modern decor, spacious rooms, excellent tv hd selections, reasonably fast internet. Hotel is close to highway exit...10-15 minutes to Pleasanton/Dublin and far more reasonable. Closer to airport than further out. Few restaurants close by other than fast food. One end of hotel faces highway, but noise was not objectionable....

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Helpful?
Thank Artemus_Gordon
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for providing us a comprehensive review regarding your recent stay with us. We appreciate you recognizing our central location, fast Fiber Optic Wi Fi, and our complimentary breakfast. I am delighted that you enjoyed some of our amenities. We value your business and hope that you keep us in mind on your next visit to Castro...

Reviewed 27 March 2017 via mobile

Enjoyed a wonderful stay here, exceptional staff every time. Much thanks to Natasha and Omar making it feel like home every time. Thanks for the cookies Natasha. Staff at castro valley are amazing.love this place

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Helpful?
Thank Tyler P
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Hi Tyler! Thank you so much for the positive feedback! I am delighted to hear that your stay's with us are exceptional, and will certainly pass along your compliments to Natasha and the rest of our team. We appreciate your business and look forward to your next stay with us! Warm Regards, Omar Ansari General Manager Holiday Inn Express -...

Reviewed 24 March 2017 via mobile

Our company stays here often. The staff here makes us feel like we're at home especially Natasha she made an effort to know our work schedule and makes sure we have fresh baked cookies when we return from work. This is the only hotel we will stay at when working in this area. AWSOME JOB Holiday Inn.

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Helpful?
1Thank Nick H
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings! We appreciate your continued patronage to our hotel and express our gratitude for sharing your warm sentiments regarding our staff and hospitality. I will certainly pass along your wonderful comments to Natasha who is an integral part of our team. We value your business and look forward to your next stay with us! Cordially, Omar Ansari General Manager Holiday...

Reviewed 17 March 2017 via mobile

Very comfortable, feels like home. Natasha is the best. She really makes you feel at home. Every time we come to the Bay Area for work we stay here. The other Holiday Inn expresses in the area don't compete.

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Helpful?
Thank iwbisf
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear Natasha enhanced your experience with us and made you feel at home! We certainly appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Omar Ansari General Manager Holiday Inn Express - Castro Valley, CA gm@hiexcastrovalley.com 510.889.9300

Reviewed 7 January 2017 via mobile

I had to stay a week for work. Staff was kind, room was very clean. Quiet area, felt my car was safe during the night. Highly recommend to stay here. Close off HWY easy on and off. Nice little snack bar in the lobby.

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Helpful?
Thank Frank S
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Frank! Gratitude for the great feedback. My staff joins me in thanking you for acknowledging our clean, quiet, and safe environment. We appreciate your business and hope to welcome you back in the near future. Warm Regards, Omar Ansari General Manager Holiday Inn Express - Castro Valley, CA gm@hiexcastrovalley.com 510.889.9300

Santa Rosa, California
Reviewed 18 December 2016

We stayed here one night while attending a family hoiday party. Hotel was clean and comfortable. Room was clean and average with all the expected amenities. The staff was superb and very helpful Moran at the front desk was exceptional figureing out a billing situation and the staff at checkin was very nice. Wifi works great!

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Helpful?
Thank hutchplace
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings! Thank you for sharing your feedback with us following your recent stay at our hotel. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. Our fiber optic Wi-Fi has been really impressive and we are getting great feedback from guests. I am pleased to read that you enjoyed your stay with us...

San Lorenzo, United States
Reviewed 14 December 2016

We checked ou into our 5th week of staying here. During our home remodel, one week out of the home quadrupled with contractor schedule conflicts and the Thanksgiving Holiday. The Holiday Inn was our home away from home. Beautifully appointed, recently refurbished and efficiently appointed, we got to know the staff and met interesting people. Housekeeping and front desk services...

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Helpful?
Thank Norman F
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Norman, It is a great pleasure to read your thoughtful and motivating review based on your experience with us. Your kind remarks regarding our staff and management team moves us very deeply and inspires us to always do our best in taking care of our guests. I am pleased that we were able to accommodate you and make life...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Region: United States > California > Castro Valley
Price Range: $220 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Castro Valley - East Bay staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Castro Valley - East Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on front side of the hotel. Freeway in back.”
casper684, 18 May 2017 | Read review
“One side faces highway, though noise not too bad.”
Artemus_Gordon, 26 Apr 2017 | Read review
“We were on the fourth floor and very quiet.”
hutchplace, 17 Dec 2016 | Read review
“North side has better views. Some covered parking is a plus!”
normanf96, 14 Dec 2016 | Read review
“Top floor nice (with slight freeway noise).”
277augustc, 5 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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