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BEST WESTERN Carmel's Town House Lodge

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#17 of 25 Hotels in Carmel
Certificate of Excellence
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BEST WESTERN Carmel's Town House Lodge
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614 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Carmel's Town House Lodge
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Showing 488: English reviews
Fairfield, United States
Reviewed 25 October 2016

This is our 4th time to stay at this hotel. We love it. It is the perfect location in Carmel. It is in walking distance to the beach and all shopping. We park our car when we arrive and don't use it again until we check out. The staff is very friendly and helpful. The rooms that we have stayed...

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia S
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Waymon, Thank you for staying with us and thank you very much for the four star review. I am really glad that you enjoyed our location. We also appreciate your wonderful comments our staff and I'm so happy to hear that your Best Western Carmel's Townhouse Lodge experience was absolutely fabulous. We look forward to serving you in future...

Moneta, VA
Reviewed 19 October 2016

The size of this little community is reflected in the size of this Best Western. However, the breakfast room was so small and sparse it forced us to eat elsewhere. Very well located next to Monterey for food and 17-mile ocean drive. Ocean lookouts in Carmel outstanding. Neat town with quirkie houses - loved it.

Review collected in partnership with Best Western
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Thank jawsinva
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our friendly services and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the pleasure of serving...

Derby, United Kingdom
Reviewed 25 September 2016 via mobile

This hotel is centrally located, but our experience of it was quite average. The main reason for this was the noise. We needed to open the windows at night as it was warm and there was no air conditioning. However, in the mornings there were early noisy refuse collections. We were also perhaps unfortunate to be placed next door to...

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Helpful?
Thank henmanfan
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 3 Star review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

Folsom, California
Reviewed 25 September 2016

Exceeded our expectations for a 2-star. We were in town for a wedding--same weekend as Monterey Jazz Festival. I'm a light sleeper, so room 220 was not the best fir: street noise, parking lot noise,, some sort of constant motor running noise, guests liked to party on sun deck next to our room and/or carry on long conversations on the...

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Thank C L
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 4 Star review. Very glad to hear that you enjoyed our breakfast and room decor. We appreciate all of the kind comments and will look forward to your next visit.

Minden, Germany
Reviewed 22 September 2016 via mobile

Large room, very clean, just shower was rather dribling than showering and way to low at only just about five feet high on the wall. Beds comfortable. Rather quiet location. Right in the middle of Carmel. Many Restaurants and Galleries nearby. Complimentary continental breakfast is okay. Friendly staff, good pool.

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Helpful?
Thank JMinden
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our large rooms, friendly services and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the pleasure...

Westbrook, United States
Reviewed 14 September 2016

poor condition of hotel. heating system runs all the time with extreme heating noise. Informed this was a normal problem and hotel would provide ear plugs if we could not sleep.I would never go back here and would not recommend to any one else,There were other customers complaining about the same problems.

Review collected in partnership with Best Western
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Helpful?
Thank Marie B
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Marie,, Sorry to hear about your less than positive experience. Definitely not the type of experience we want to provide to our guest during their visit in Carmel. The feedback will allow us to implement improvements and offer a better experience for the guests in future. I hope you give us an opportunity to host you next time you...

Guaynabo, Puerto Rico
Reviewed 23 August 2016 via mobile

Not cheap but excellent location. Price is somewhat standard for not hacing reservations. But room was nice and clean. They offer good continental breakfast which is a plus and compensates. Front desk service and personnel where excellent. It is Carmel, no A/C in rooms but they have a fan for air circulation.

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Helpful?
Thank Wilfredo M
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

ear Guest, Dear Wilfredo, Thank you for taking the time to post your wonderful review and for sharing your experience with fellow travelers. We are delighted to know you had a wonderful stay and appreciated our very convenient location. Our staff strives to go above and beyond for all of our guests to make sure they feel at home. Great...

Goldrush County, California
Reviewed 23 August 2016 via mobile

Fortunately we were able to secure a last minute room for the Concours weekend. For $500 a night we had a queen size bed in a small room. Everything was very clean and maintained but the room was small. The location couldn't be beat. The price gouging that weekend is a little distasteful but expected. The management did a great...

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Helpful?
Thank knowleshill
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest Thank you for staying with us and for the 4 Star review. Very glad to hear that your stay at Carmel's Townhouse Lodge experience was so enjoyable.We are also please to hear that you enjoyed our guest rooms and location itself. We appreciate all of the kind comments and will look forward to your next visit.

Windermere
Reviewed 21 August 2016

Very basic lodging and you pay dearly for the convenient location. Free parking and free breakfast. Breakfast choices were mainly continental style. Very small swimming pool. Room temperature was difficult to regulate.

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Thank bjp941
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 3 Star review. All of your very kind and thoughtful comments are most appreciated. Glad to hear you enjoyed your stay with us and had a wonderful Carmel experience.

Scottsdale, United States
Reviewed 19 August 2016

Great location, within walking distance of beach, restaurants and shopping. Room was small but clean, limited parking. Lumpy mattress. Breakfast included, area was small with limited seating, got crowded, food was good. Friendly staff. Price was as expected for the area.

Review collected in partnership with Best Western
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Thank Dena Q
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Dena, Thank you for taking the time to post your wonderful review and for sharing your experience with fellow travelers. We are delighted to know you had a wonderful stay and appreciated our very convenient location. Our staff strives to go above and beyond for all of our guests to make sure they feel at home. Great service, cleanliness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 

Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Region: United States > California > Monterey County > Carmel
Price Range: $177 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carmel's Town House Lodge 2.5*
Number of rooms: 28
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Hotel Style:
#3 Business Hotel in Carmel
#16 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Carmel's Town House Lodge staff and other travellers.
4 questions
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Fairhope, Alabama
over a year ago
Naples, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Carmel's Town House Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check around”
 of 5 bubbles merlepittman, 14 Mar 2017 | Read review
“Be aware there is no elevator if stairs are a problem ask fit the main floor”
 of 5 bubbles HeatherE35, 19 Dec 2016 | Read review
“Light sleepers will want a room far away from street corner. Definitely not room 220!”
 of 5 bubbles CL658, 24 Sep 2016 | Read review
“No elevator and it's quiet, so you may prefer ground floor”
 of 5 bubbles H9412VIsteves, 11 Aug 2016 | Read review
“We like second floor to avoid walkers above us. All rooms face central parking.”
 of 5 bubbles Kathy984, 31 Mar 2016 | Read review
5 of 5