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Hyatt Carmel Highlands

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#15 of 25 Hotels in Carmel
Certificate of Excellence
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Hyatt Carmel Highlands
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1,073 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
Maui, Hawaii, USA
Reviewed 3 weeks ago

Rooms are very comfortable with decks that gaze out to the Pacific. The fireplaces are a great touch (and they pre-make you a fire). The dining here is superb, do not miss the dinner - go early as the sunset view is epic. Pool area is small, but was fun with kids.

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Helpful?
1Thank HawaiianStyle808
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you had a comfortable room and enjoyed dining at our restaurant! We hope you can join us again sometime, thank you for the review!

Lees Summit, Mo
Reviewed 3 weeks ago

Great place overlooking the Pacific Ocean. The drive up to the property is also great. They always have great service and the restuarant on site is great with gorgeous views. The pkace can be a little expensive!

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Helpful?
1Thank postrawb
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're happy to hear you had a great time at our restaurant and service from our staff! We want all of ours guests to enjoy their stay and we hope to see you again! Thanks for the review!

Annapolis, Maryland
Reviewed 3 weeks ago

This is a spectacular hotel with incredible views. It is perched on the hills right next to Route 1 in Carmel Highlands just past the town of Carmel by the Sea. It is near Point Lobos State Park and has incredible views from many of its rooms (only 48 hotel rooms and many other time share rooms/condos). We stayed in...

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Helpful?
Thank lovetotravel560
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the review! We're glad you had a nice stay and enjoyed the fireplace in your room and the best views! We hope to see you again!

Tampa, Florida
Reviewed 3 weeks ago via mobile

First trip to the Hyatt in this gorgeous corner of California coastline.Fun layout of lodge style rooms.Well maintained though certainly not resort quality.The views of the water our breathtaking and certainly worth the trip.Restaurant is a great alternative to traveling off resort.The views from the restaurant are also one of a kind and the focal point of the resort.Small older...

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Helpful?
Thank tom o
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed breathtaking views and dining at our restaurant! We hope to see you again sometime, thank you for sharing your review!

Dallas, Texas
Reviewed 4 weeks ago

Wonderful location on coast, excellent view of sunset, whales surfacing, food in restaurant outstanding. We made two visits to dine, one at noon and one for dinner. Excellent service and atmosphere both times. Waiters were very helpful. Would love to go back soon. Family environment.

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Helpful?
1Thank buddypittman
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so great to hear you had a wonderful time and outstanding food and service at our restaurant! We look forward to welcoming you back, thank you for the review!

Bonita, CA
Reviewed 21 March 2017 via mobile

Amazing location with 180 degree view of the coast. Really good food, service and reasonably priced. Bonus points for the view. We dined outdoors and they have heaters. They also have indoor dining and a lounge. Worth a visit.

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Helpful?
Thank Snorris57
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're happy you chose to join us and enjoyed great food and service! Dining on the patio is always a nice treat, we hope to see you again. Thanks for the review!

Washington DC, District of Columbia
Reviewed 19 March 2017

I have always loved the Inn and am so sorry to see how it has deteriorated. We stayed there last week to also look at the timeshares. They are old, worn out, and need renovation. Such a shame. The staff are nice but Totally inept. We had to move rooms and I told them three times to move the food...

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Helpful?
2Thank evebenton
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you very much for taking the time to speak with me to share your experience. I appreciate your time and look forward to having you and your husband as our guests on your next visit to the Carmel area.

Brentwood, Tennessee
Reviewed 14 March 2017

The three things that impressed me most was the view from the hotel. Love the pacific and the location of this hotel made for great views. Very quiet and restful stay, peaceful location, very relaxing in early October. Finally the staff was outstanding and very helpful. Everyone seemed to do their best to see that we were taken care of...

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1Thank lumberking
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you had a peaceful stay with us and outstanding service from our staff! We want all of our guests to have a great experience and we hope to see you again sometime, thanks for the review!

Irvine, California
Reviewed 10 March 2017

Really did like this place. Valet guys were extremely nice. I guess they were having an event that day so parking was horrible. Actually, I think it would have been horrible without the event. Front desk was also very nice. The room was clean. What I didn't like is that you had to go up stairs to get to the...

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Helpful?
1Thank mooki x
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you chose to stay with us and had friendly service from our staff and nice views from your room! We appreciate you sharing your feedback and would be happy to help with luggage and parking on your next visit with us, thank you for the review!

Sydney, Australia
Reviewed 10 March 2017

The hotel was absolutely beautiful and the view from the balcony was absolutely stunning. The staff is friendly and made our stay very welcoming. There is also the option to borrow a bike to explore the area. We had an amazing stay here for the long weekend. The signs directly to the room numbers are a bit tricky and low...

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Helpful?
1Thank anitahuhu
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're so happy you had an amazing stay with us, from the stunning views to our friendly staff! We appreciate you sharing your experience and hope you can join us again sometime, thanks for the nice review!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
California Market
California Market
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway. Dine at the award-winning California Market at Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area. Let the Les Clefs d'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination. ... more   less 

Additional Information about Hyatt Carmel Highlands

Address: 120 Highland Dr, Carmel, CA 93923-9607
Region: United States > California > Monterey County > Carmel
Price Range: $760 - $1,207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt
Hotel Style:
#4 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Carmel Highlands staff and other travellers.
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Questions? Get answers from Hyatt Carmel Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely worth it to get a room with a view, since that is the main draw of this property.”
jodydavis617, 24 Apr 2017 | Read review
“Perhaps request a room with a larger bathroom, ours was a bit small.”
TrioBravo, 19 Apr 2017 | Read review
“Up high, sea view, away from arrival area.”
  • Furniture very old and worn
KellyNebraska, 7 Apr 2017 | Read review
“Some of the rooms are difficult to get to with luggage, so use the bellmen.”
HawaiianStyle808, 1 Apr 2017 | Read review
“Want higher room with better view.”
evebenton, 18 Mar 2017 | Read review
5 of 5