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Hyatt Residence Club Carmel, Highlands Inn

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Traveller (850)
Room & Suite (530)
Dining (89)
Overview
  • Excellent49%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“time share”(63 reviews)
“pacific edge”(70 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,283)
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1,229 results
Traveller rating
575
316
167
102
69
Traveller type
Time of year
LanguageEnglish
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575
316
167
102
69
Show reviews that mention
All reviewscalifornia markettime sharepacific edgewood burning fireplaceocean viewsunset loungebig surtownhouse suitefull kitchencarmel highlandspoint lobosmain buildingtwo storyliving roomroad noisespa tubhot tub
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1 - 5 of 1,229 reviews
Reviewed yesterday

Always a delightful place. Love the Tuesday and Saturday music,exquisite views. We frequently just do room service the first night as it is so relaxing. Great breakfasts.Many options to explore: Big Sur, Carmel-by-the-sea, Carmel Valley,Monterey.

Review collected in partnership with this hotel
Thank cherylsinlg
Reviewed 5 days ago

We are on our second day here and things are just okay. We are owners here but haven't been back for three years. I had called twice the week before our arrival to let them know that it was my 65th birthday (she said she...More

2  Thank Joey965
Response from HyattHighlands, Manager at Hyatt Residence Club Carmel, Highlands InnResponded 2 days ago

We are very sorry about the several disappointing aspects of your visit with us. We understand this would be frustrating especially when celebrating a birthday and we value your feedback so we can look into these things specifically and improve our customer service and our...More

Reviewed 1 week ago via mobile

This is definitely an unique place. The views and location should be a national treasure. The rooms are little duplex houses with jacuzzis and beautiful views. The fireplace is set up for you every day so you just need to light it up! We stayed...More

Thank AZTPP2013
Response from HyattHighlands, Manager at Hyatt Residence Club Carmel, Highlands InnResponded 2 days ago

We're happy you enjoyed our location and ready to go fireplaces! We appreciate you sharing your experience as we look into all the feedback we receive to see how we can improve. Thank you for the review, we hope to welcome you back sometime!

Reviewed 1 week ago via mobile

This is my second visit to this spectacular cliff side property. The rooms and just been upgraded which provided a nice touch. The rooms are either ocean- or garden facing and all come with a balcony. The suites are duplex. It is impressive to see...More

Thank msprenger001
Response from HyattHighlands, Manager at Hyatt Residence Club Carmel, Highlands InnResponded 2 days ago

Thank you for the review! It's so nice to hear you chose to visit us again and had a nice room with ocean views! We hope to welcome you back for a longer stay!

A TripAdvisor Member
2
Reviewed 1 week ago

This hotel loacation is gorgeous. Very good for a stop overnight if continuing on through big Sur . Nice big rooms but needs a definite update! Rooms outdated BUT very clean. Views are good. Staff is very friendly. The sunset lounge and dining area have...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from HyattHighlands, Manager at Hyatt Residence Club Carmel, Highlands InnResponded 2 days ago

We're glad you chose to stay with us and enjoyed our friendly staff and gorgeous views! We appreciate your feedback about updating as we look into all the reviews we receive. We hope you'll choose to stay with us again, thank you for sharing your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 366 - USD 1,507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 366 - USD 1,507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Photos
Traveller (850)
Room & Suite (530)
Dining (89)
Pool & Beach (62)
Amenities (11)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
britty123
15 January 2018|
AnswerShow all 7 answers
Response from Thomas H | Reviewed this property |
Must be more than 10 years ago or only a bit paint and new carpets. We found the rooms massivly overpriced.
0
Votes
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Christy L
30 June 2017|
AnswerShow all 2 answers
Response from Snorris57 | Reviewed this property |
The no, not all the rooms have an ocean view. He deafly need to ask about that when you're making your reservation.
0
Votes
Room Tips
"Pay extra for view. It's worth it. All the rooms inside are in same outdated condition. The view makes up..."
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"Ocean view!!"
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"Request an ocean view."
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"The rooms that begin with 5 are really close to Highway 1."
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