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Sheraton Carlsbad Resort and Spa

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#14 of 36 Hotels in Carlsbad
Certificate of Excellence
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Sheraton Carlsbad Resort and Spa
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1,183 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Carlsbad Resort and Spa
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Showing 1,153: English reviews
Reviewed 4 weeks ago via mobile

Went to spend the weekend with the family and take the kids to legoland. This hotel has beautiful grounds and a beautiful pool with great service. I especially like the private back entrance to the legoland amusement park. We woke up at our convenience and didn't have to deal with parking and lines at legoland. Instead we took a short...

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Helpful?
Thank CB90502
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear CB90502: We have a saying around here at the Sheraton Carlsbad Resort and Spa... "Location, location, location... Sheraton, Sheraton, Sheraton!" It's true! Beach, restaurants, theater, museums, breweries (for those brew connoisseurs), hiking/biking trails, shopping galore, amusement parks, flower fields, strawberry fields and pumpkin patches, the list goes on and on! We have so much within a 5 mile walking/free...

San Diego, California
Reviewed 30 October 2016

Stayed here alone for a business meeting, and I was pleasantly surprised. As I was under the weather, I requested an early check in, and they were nice enough to oblige me. The room was spacious, clean and quiet. I really thought that it would be overun with kiddos, but I really did not see or hear any. Pool area...

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Helpful?
Thank MacyandDan
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear MacyandDan: We are sorry to hear you were under the weather during your recent stay with us but delighted that the staff took such good care of you. Unfortunately, there's not much we can do about the tax situation and the fees that are applied to the room charge help us offer great perks such as HS Internet and...

Petaluma
Reviewed 18 October 2016

We had a really enjoyable time. It was a very warm week and it was so nice to get a lovely chilled glass of fruit infused water in the lobby. Our room was nice, the bed was very comfortable and the service was excellent. The swimming pool is a nice place to relax. I used the gym 2 mornings and...

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1Thank TravelingShasha
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear TravelingShasha: Thank you so much for your 5 star review of our resort! We are delighted we were able to meet and exceed your expectations during your stay! Tip: We will have an incredibly beautiful addition to our resort very soon ;)

Chandler, Arizona
Reviewed 18 October 2016 via mobile

We recently stayed for a long weekend here which included going to Legoland. The hotel itself is well kept, albeit somewhat older feeling. The service was excellent from the front desk, rooms, and even the drivers for the shuttle. They also have a great pool onsite that's heated, and there is private access to the park itself which is super!...

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2Thank langjw1
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear langjw1: Thank you for your comments and review of our resort! We will certainly take your "feed... back" to our kitchen staff to stir and ladle around in an effort to spice up the topic so your next visit will surely savor! Sincerely, Your Fun and Flavor expert team

Yucaipa, California
Reviewed 16 October 2016

We have Legoland passes and we thought it would be fun to stay at the Sheraton behind the park that has a private entrance to the park. We payed $179 a night, which is way more then I like to pay for a hotel, but it was a 4 star and had the private entrance, so we thought it would...

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Helpful?
Thank Vecchio7
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Vecchio7: That was certainly some noteworthy feedback on all accounts! The resort fee charged covers so much more, that it may be easy to overlook exactly what's provided during your stay. For example - high speed internet, heated pool and Jacuzzi, 24 hour fitness center, hop on/hop off trolley rides to and from our beautiful white sand beach and...

Reviewed 15 October 2016 via mobile

Excellent location, excellent service Rooms are large and spacious Highly recommend Restaurants provide variety of food Every business trip I take this hotel is always my first choice. Perfect for families and business travelers Spa is pampering Fire pits to gather

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Helpful?
Thank Meirav D
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Meirav D: Thank you for reviewing our resort! We are delighted that you find our service excellent and consistent at every stay. We want you to feel like family every time you're with us and feel like you're coming home! See you again soon! :)

Dusseldorf, Germany
Reviewed 1 October 2016 via mobile

I've stayed at this hotel a number of times. Every stay has been excellent. As a SPG Platinum, I am frequently upgraded to a "suite" (it's just a really, really big room). The service is friendly, efficient, and speedy. The restaurant offers a good, but somewhat limited menu. The bar area is too small for a property of this size...

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Helpful?
Thank jgammack
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear jgammack: We like it when our guests "belly-up" for beer (or any cocktail for that matter) especially to enjoy live entertainment on Friday/Saturday nights! And it is true... not only do we try our best to upgrade whenever possible and available.... but we're also upgrading our property as well! Look for a brand new look and feel coming in...

Reviewed 1 October 2016 via mobile

My wife and i are travelling with our 4year old son. We spent 4 days in Sheraton Universal Hotel, 2 days in Knotts Berry Farm Hotel, 4 days in Disneyland Hotel and were not impressed with the services or hotels. We arrived at Sheraton Carlsbad Resort and Spa on 29 September. This is a surprising change. The hotel and setting...

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Helpful?
Thank tsan pin y
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear tsan pin y: Thank you for your review of our resort and service. We are delighted that we were able to be a wonderful ending to what sounds like an amazing family adventure and vacation! We will be sure to pass along your comments to both Ginnie and Maureen, as well as the rest of the Sheraton team! We...

Glendale, Arizona
Reviewed 25 September 2016 via mobile

We have stayed here many times and always enjoy the property and landscaping. It has a very relaxing tropical feel and great staff service to compliment it! The restaurant on site in fantastic and this will remain one of our go to place on our SoCal travels!

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Thank TheEpicureanQueen
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear TheEpicureanQueen: Thank you for your review of our little tropical paradise by the coast. With a name like "Queen" in your handle, we wouldn't dare sacrifice service or restaurant quality for anything! We hope your stay made you feel exactly that... Queen for the stay! Please be sure to call upon your personal paradise again soon! Your humbled staff...

Reviewed 23 September 2016 via mobile

We stayed here for a convention. The rooms are large, with space to spare. The king bed is nice when you're used to a queen, and there's lots of comfy blankets if you don't have a warm body next to you. The only issue is the humidity, and the linens feel a little damp when you first get into bed....

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Helpful?
Thank plucky017
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear plucky017: Family fun, lots of Memories, sunshine on the golf course, a relaxing pool and Jacuzzi to massage away all those tired muscles afterwards...! I'd say all in all way better than therapy! And we understand that sometimes we just need to stretch our dollars as far as it can go, that's why we've provided free shuttle transportation via...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: $219 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#4 Spa Hotel in Carlsbad
#5 Business Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
15 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
Boston, MA
3 months ago

See all questions (15)

Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool”
 of 5 bubbles ted40, 29 Nov 2016 | Read review
“Garden side (east facing) would be quietest. West facing might have ocean views but it is also the vast open carparking area.”
 of 5 bubbles alano76, 9 Nov 2016 | Read review
“Rooms facing the north east don't have much scenery to look at”
 of 5 bubbles Hickson_Chen, 1 Nov 2016 | Read review
“I found the hotel to be fairly quiet overall, but some rooms overlook the pool, which could be noisier.”
 of 5 bubbles MacyandDan, 29 Oct 2016 | Read review
“You want a room in Building 1”
 of 5 bubbles Vecchio7, 15 Oct 2016 | Read review
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