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Grand Pacific Palisades Resort and Hotel

Booking.comUSD 200*
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#10 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Pacific Palisades Resort and Hotel
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1,666 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Pacific Palisades Resort and Hotel
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Showing 1,638: English reviews
A TripAdvisor Member
Level Contributor
6 reviews
6 hotel reviews
5 helpful votes
Reviewed 31 October 2015 via mobile

Very comfortable resort/hotel, very close to Legoland. Amazing staff, facilities and rooms. Stayed for three nights, could have stayed for more. Unfortunately the restaurant was under construction/renovations, so we did not get to experience it. Would highly recommend this hotel for families. TIP: Get a top floor room if possible, we did experience noise from excited children running & jumping...

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Helpful?
2Thank A TripAdvisor Member
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks so much for taking the time to review our resort. The restaurant is back open and the remodel is amazing. Please come back and see us soon.

Crawley, United Kingdom
Reviewed 30 October 2015 via mobile

What an excellent 2 weeks and very child friendly. The pool was excellent and the location to travel California was ideal. Carlsbad is a lovely seaside town with many great restaurants. Even better we could use the complementary shuttle to locations around Carlsbad and even got great recommendation and service from the Driver Richard. Looking forward to coming back next...

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Helpful?
3Thank Kiran G
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks for the great feedback about your stay. I'm glad you had such a great two weeks here in Carlsbad. I'll let our shuttle driver Richard know you mentioned him by name. Come back and see us soon.

Lebanon, Oregon
Reviewed 29 October 2015

My husband and I stayed at the resort for a week while visiting our kids and grandkids in Escondido. Before booking, we noticed a statement about extra daily 'resort fees', so my husband called the resort and was told that the fee did not pertain to owners, which we are. We went ahead and booked our stay. One week prior...

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Helpful?
Thank dc662015
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hello, Thank you so much for your review. I would love to speak to you more about this, as the service you received does not fit our Culture and or Standards at Palisades. The fact you called twice in regards to your Resort Service Fee, however still had concerns at Check-In is unacceptable. Please reachout to me at hansley@gpresoarts.com. Thank...

Bundaberg
Reviewed 24 October 2015

We stayed here to go to Legoland. It was a 10minute easy walk to Legoland. The staff were very helpful and we were able to check in as soon as we arrived even though we were there prior to checkin time. The bed and pillows were probably the most comfortable I have ever slept in. We had the breakfast each...

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Helpful?
2Thank Sonya M
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

I'm so glad to hear you had a great stay. Yes, the breakfast buffet is very popular with our guests. Hope we will see you again soon!

La Jolla, California
Reviewed 23 October 2015

No Hotel is ever perfect or complete. But this hotel was willing to accommodate my individual needs without any additional fees. The GENUINE care for its guests having the best experience possible is reflected from the top, Holly Ansley Resort Manager, down as the staff here are genuinely eager to serve as apposed to the typical fakeness and arrogances seen...

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1Thank 1RealReview4U
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks so much for sharing your experience. I'm so glad you had such a great stay. I'll make sure to pass on your comments to our staff. Hope to see you again soon.

Menifee, California
Reviewed 23 October 2015

We had a lovely week in this beautiful resort right above the Carlsbad Flower Fields. We stayed in a one bedroom villa. with kitchen, living room dining room, etc..very spacious and comfortable. The resort amenities are great, the staff anxious to please and a good restaurant on the premises. It is directly across the street from Legoland with a gate...

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Helpful?
1Thank red422015
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks so much for sharing! Sounds like you really got to enjoy so many of the great things to do in this area. Come back and see us again soon.

San Diego
Reviewed 22 October 2015 via mobile

It's been a week since we checked out of this resort, and already want to go back. The day of our arrival we received a call from the Resort Manager Jeff Brock to see if we were still coming. At check-in the young lady was professional and provided all pertinent information about facilities. Next day we came down to concierge...

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Helpful?
1Thank Angie L
Pittsburgh, Pennsylvania
Reviewed 20 October 2015

I was very disappointed. Having towels changed out and cleaning a room once during a 5 day stay to me is utterly ridiculous. Not sanitary and disgusting. The adult pool was nice, however on a weekend day a child moved their bowels in the pool twice in one weekend so all of the kids came over to the adult pool...

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Helpful?
1Thank Heather K
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hello Heather, I wanted to reach out to you to apologize for your dissappointing stay. I would love to speak with your futher about this, so I can get some more information on what room you were in, as well as what Agent you spoke with at the desk. My email address is hansley@gpresorts.com. Please email me your contact information,...

Oakland, California
Reviewed 20 October 2015

The customer service was excellent. We had trouble with our ice maker when we arrived. No Ice in our frig and we want a cocktail! We called and they came right away to help us. I also had another problem with our check in and, once again, they came through and were incredibly thoughtful and helpful. Thank you for your...

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Helpful?
1Thank DianeDelFante
Georgetown, Texas
Reviewed 19 October 2015

We stayed here with friends for 3 nights and the rooms are nice and there was enough room to stretch out. The adult pool was a nice touch. There was only one blow dryer for both bathrooms and it did not work. We requested another one and we eventually received another one about 30 minutes later. The staff was very...

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Helpful?
1Thank Eileen G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Grand Pacific Palisades Resort and Hotel

Address: 5805 Armada Drive, Carlsbad, CA 92008-4609
Region: United States > California > Carlsbad
Price Range: $231 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Pacific Palisades Resort and Hotel 3.5*
Number of rooms: 210
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Also Known As:
Grand Pacific Palisades Hotel Carlsbad
Grand Pacific Palisades Resort
Hotel Style:
#2 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Grand Pacific Palisades Resort and Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room looked over the pool, flower fields and ocean. So try for a sout or west facing room”
RosesintheDesert, 20 May 2017 | Read review
“The garden view includes a view of the ocean.”
travel5110, 17 May 2017 | Read review
“Loved the Coastal views from my room.”
cherylflowersflow, 17 May 2017 | Read review
“View, quiet, accessible.”
Carole3933, 11 May 2017 | Read review
“Try to get a room away from the tavern, can get noisy and car headlights shine in your room.”
J0el75, 6 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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