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Grand Pacific Palisades Resort and Hotel

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Traveller (546)
Room & Suite (255)
Storyboard
Overview
  • Excellent62%
  • Very good21%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“flower fields”(181 reviews)
“karl strauss”(98 reviews)
“family pool”(135 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Grand Pacific Palisades Resort and Hotel
Offers & Announcements: BOOK DIRECT - SAVE 15%
Offers from Grand Pacific Palisades Resort and Hotel
Offers & Announcements: BOOK DIRECT - SAVE 15%
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,908)
There are newer reviews for Grand Pacific Palisades Resort and Hotel
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1,874 results
Traveller rating
1,120
402
201
87
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1,120
402
201
87
64
Show reviews that mention
All reviewsflower fieldskarl straussfamily pooladult poolocean viewactivity roomtime sharefull kitchenacross the streetactivity centerbedroom villawater play arealego landtimeshare presentationunderground parkingsplash padthe shuttle driver
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11 - 15 of 1,874 reviews
Reviewed 2 weeks ago via mobile

We checked in on Thursday 3/29/18 and since that moment we are finding myself calling front desk for towels ,cleaning, toilet paper. We felt like to have to beg to get any service they didn't clean the room until Tuesday morning that mean 5 days...More

Thank Lisa S
Response from GPR S, Manager at Grand Pacific Palisades Resort and HotelResponded 2 weeks ago

Thank you for letting us know about your recent visit to Grand Pacific Palisades Resort. We appreciate you bringing this experience to our attention and will use this feedback to work on improvements.

A TripAdvisor Member
32
Reviewed 3 weeks ago via mobile

Very disappointed. Checked in on Saturday to be told that they have no housekeeping on Sunday. Ok. Monday comes around and we come home past 6pm to find out that our room isn't cleaned or towel replenished no note nothing. Go to the front desk...More

Thank A TripAdvisor Member
Response from GPR S, Manager at Grand Pacific Palisades Resort and HotelResponded 2 weeks ago

We strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to address your concerns - please do not hesitate to reach out.

Reviewed 3 weeks ago via mobile

Maybe one of the nicest resort hotels I've ever stayed. We came here on off a website and we were blown away! The rooms are great. The pool has the best music you feel like a Karsahaian at this hotel. Do NOT pass this hotel...More

Thank jonalanstewart
Response from GPR S, Manager at Grand Pacific Palisades Resort and HotelResponded 2 weeks ago

We're happy to hear you were "blown away" - thanks for staying with us!

Reviewed 3 weeks ago

We booked this resort based on the many positive reviews of other families here on TripAdvisor and the resort's own website. We were traveling as a family of 4 and booked the Legoland package with a couple extra nights to explore the beaches and other...More

1  Thank BetsyM121004
Response from GPR S, Manager at Grand Pacific Palisades Resort and HotelResponded 2 weeks ago

We are disappointed to hear that you did not have a more positive experience with us at Grand Pacific Palisades Resort. We would like the opportunity to address your concerns. Please do not hesitate to reach out to us when you have a chance. Thank...More

Reviewed 3 weeks ago

First I want to say Tyler at the Front Desk was professional, efficient and incredibly helpful. We are staying the very busy week of Easter and the hotel appears to be at capacity. Tyler was able to accommodate our large party and facilitate with management...More

1  Thank Gogotraveling
Response from GPR S, Manager at Grand Pacific Palisades Resort and HotelResponded 2 weeks ago

Thank you so much for the kind words for Tyler - we're happy he was able to help you out.

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 167 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 167 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (546)
Room & Suite (255)
Pool & Beach (175)
Dining (26)
Amenities (52)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
yatomi78
20 January 2018|
AnswerShow all 8 answers
Response from Julie P | Reviewed this property |
Underground parking is included in the resort fee. There are day excursions to major theme parks like Disneyland but it is about a 50 minute drive. We always have a hire car to get around ourselves as it just makes it much... More
0
Votes
travelbunny004
8 January 2018|
AnswerShow all 5 answers
Response from maryjog538 | Reviewed this property |
At the time we were there it was a very new development. We were interested in going to the San Diego Zoo, and all the other attractions in the area. There is also Lego Land close by. We basically traveled around and... More
0
Votes
ono234
28 November 2017|
Answer
Response from mynahbird1 | Reviewed this property |
We were there in October and didn't see any renovations on the hotel side of the resort. You may need to call them and ask. Staff were very accommodating so I'm sure they'll be sure your stay won't be inconvenienced with... More
0
Votes
Room Tips
"Best tip? elsewhere"
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"If you want to enjoy the ocean view, get a room on the 2nd or 3rd floor."
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"3 bedroom rooms are VERY spacious but fyi- no washers in the room. there are community laundry facilities."
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"LOVED LOVED LOVED our view of the ocean ....looking over the flower fields"
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