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Hilton Garden Inn Carlsbad Beach

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#17 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
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Hilton Garden Inn Carlsbad Beach
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1,092 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Carlsbad Beach
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Showing 1,066: English reviews
San Diego, California
Reviewed 27 June 2015

My first room smelled like mold and I felt like the desk clerk knew that and was trying to fill his crappy rooms. Then my next room was overlooking the ac unit which ran all night. I learned this when I opened the sheers...and the plastic wand fell off in my hand. My credit card alerted me that I was...

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Helpful?
1Thank 277berkeley
Tucson, United States
Reviewed 26 June 2015

Hotel needs work, and staff needs better training in handling customers. Toilet backed up and staff did nothing to accommodate us with another room and or rate change. Will never stay here again for the price it was too expensive!

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1Thank Ina H
UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Please accept our apologies for any inconvenience you experienced during your stay. Please know we take pride in our customer service and we clearly did not meet your expectations this past visit. Please feel free to contact me directly as I would be happy to speak with you personally. Sincerely, Regie Brown General Manager

Danbury, Connecticut
Reviewed 25 June 2015

Nice clean room with ocean view... though the view was kind of limited due to small windows and first floor location. They should have built balconies on that building! Location is good, nice area to walk along the beach. Walking into the village is possible, but a good long walk. We had a problem with housekeeping which was rectified swiftly...

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2Thank schreiberlaw
Clifton, United States
Reviewed 24 June 2015

This a comfortable and quiet hotel in a great location. Walking across the street to get to the beach was a great plus. There is a little hill to navigate but it looks much more intimidating that it actually is. Then again, you can sit up top and enjoy a great view.

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Thank Vincent B
Valencia, United States
Reviewed 23 June 2015

They gave my room away because there system allows for going back in time booking. Don't stay in room 326 it's next to the Laundry room which they like to start at 3 AM your sure not to get any sleep for hours. The room is straight out of the 60's. They have an updated Lobby, and the Location is...

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Helpful?
1Thank William M
UltimateServiceGuru, General Manager at Hilton Garden Inn Carlsbad Beach, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your experience. Please feel free to contact me personally as we do not have any laundry facilities located where your room was located and are working to find...

Alta Loma, United States
Reviewed 22 June 2015

Accommodations were great, however I requested an e-mail copy of my check-out invoice~~STILL waiting for it. I checked my credit card and found that they overcharged me for my stay. No one has had the decency to return my call or respond to my e-mail regarding the issue. VERY disappointed!

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1Thank Marcia A
Mead, United States
Reviewed 21 June 2015

We were in LA, for our daughters' graduation from UCLA, and we wanted a little get away with the family. Our son in law found this hotel near the ocean so, we said "ok." We had a brief but wonderful time at the beach watching our granddaughter play. Location was fantastic and the hotel and staff were great!

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Thank Valerie S
Reviewed 17 June 2015 via mobile

My family stays here whenever we are in Carlsbad. It's especially great during the summer. The rooms are clean, and the hotel staff is great. They have cookies and water out, and breakfast is amazing. (Key details when you have kids). The pool is fantastic, and it is directly across the street from the beach. Meaning if you are adventurous...

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Thank munktcu
Ft Lauderdale, United States
Reviewed 15 June 2015

I travel for business frequently and have stayed at many Hilton and Garden Inn properties in the past. This particular Garden Inn has failed to impress me in any way (other than its location along the coast). The people at the front desk did not seem very sincere in dealing with a minor complaint I brought to their attention during...

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1Thank Paul I
Orlando, United States
Reviewed 11 June 2015

I really enjoyed staying here right across the street from the beach. The morning and evening runs were very enjoyable and safe. The staff was pleasant and helpful. The breakfast buffet was fresh and the omelets were very good.

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1Thank Koren O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located across the street from Carlsbad State Beach. Featuring ocean views, full service restaurant & bar, complimentary shuttle service, spacious guestrooms, heated pool and spa, fitness center, business center, and much more! All guestrooms are equipped with refrigerator, microwave, coffee maker, hairdryer, iron and ironing board, complimentary wireless high speed internet, two dual-line phones, and Television with on demand movies. Rooms feature Serta Perfect Sleeper Beds, 32' HDTV and Herman Miller chairs. 2 electric vehicle charging stations with dedicated parking. ... more   less 

Additional Information about Hilton Garden Inn Carlsbad Beach

Address: 6450 Carlsbad Blvd, Carlsbad, CA 92011-1058
Region: United States > California > Carlsbad
Price Range: $175 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Carlsbad Beach 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hilton Garden Inn Carlsbad Beach Hotel Carlsbad
Carlsbad Hilton Garden Inn
Hilton Carlsbad
Hotel Style:
#6 Green Hotel in Carlsbad
#7 Business Hotel in Carlsbad
#8 On the Beach Hotel in Carlsbad
#12 Family Hotel in Carlsbad
#16 Romantic Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Carlsbad Beach staff and other travellers.
6 questions
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Dumas, Arkansas
Los Angeles, California
7 months ago
Beaumont, California
over a year ago
Las Vegas, Nevada
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Carlsbad Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If there is anything you want improved like the pillows don't hesitate to ask any time of day or night.”
 of 5 bubbles alfredd824, 6 Dec 2016 | Read review
“Interior rooms face pool. Exterior is surrounded by parking lots. Hotel is across the street from the beach.”
 of 5 bubbles 20josephj, 26 Oct 2016 | Read review
“The rooms with a view are INCREDIBLE and rooms 262 and 362 are the largest rooms with king bed and a pull out sofa bed.”
 of 5 bubbles jameswT9903NY, 20 Oct 2016 | Read review
“Hard to tell - the main road in the front is busy but not too noisy : I think anywhere would be OK for a short stay”
 of 5 bubbles burtfp, 8 Oct 2016 | Read review
“Would recommend room on Northwest side of building”
 of 5 bubbles Cbydasea1, 12 Sep 2016 | Read review
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