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Fairfield Inn & Suites Santa Cruz - Capitola

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Traveller (140)
Room & Suite (56)
Dining (10)
Overview
  • Excellent67%
  • Very good27%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“santa cruz”(87 reviews)
“great hotel”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Fairfield Inn & Suites Santa Cruz - Capitola
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Offers from Fairfield Inn & Suites Santa Cruz - Capitola
Special Offer: Member Rates
Hotel packages
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Rooms
1 May2 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
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All reviewsunderground parkingsanta cruzgreat hotelwafflessitting arearoom keysofa bedking suitefree breakfastwhole foodsthe breakfast areafront desk staffshort drivewould definitely stay here againrooms are largeexercise roompool and hot tub
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11 - 15 of 376 reviews
Reviewed 11 November 2017 via mobile

I like Fairfield suites for their size and value. The location is a bit odd because your in a residential area. The location itself however, is good as you are in a quaint town and close to Santa Cruz. If your on business or sight...More

Thank Robert F C
Response from Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - CapitolaResponded 15 November 2017

Dear Robert F C, Thank you for enjoying Capitola with us. The Fairfield in Capitola has always been a great alternative to many of the older existing lodging facilities in Santa Cruz. It is a great pleasure to see that we have been successful and...More

Reviewed 8 November 2017 via mobile

This is a really nice hotel. A slightly quirky layout and the parking is underground, just park outside to check in then there is an elevator from the parking to the rooms. I had a lovely spacious room, very clean and good wifi too. The...More

Thank Billontour
Response from Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - CapitolaResponded 10 November 2017

Dear Billontour, We are very happy to hear that your visit to our Fairfield Inn was one that has you wishing to return. We sincerely appreciate your staying with us and look forwards to your next visit to our area. Sincerely yours Derek Grell General...More

Reviewed 27 August 2017 via mobile

This Fairfield Capitola is in a very convenient location and is actually a very nice hotel. Operationally they are challenged and cannot deliver consistent and reliable service. They should strive to remember their guests and guest preferences, reply to communications, make staying there easy, and...More

Thank Travel21st
Response from Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - CapitolaResponded 29 August 2017

Dear Travel21st, Thank you for taking the time to share your comments in regards to your recent stay at the Fairfield Inn & Suites Santa Cruz - Capitola. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More

Reviewed 24 August 2017 via mobile

My husband and i went to the hotel for i first wedding anniversary and fell in love with this hotel. The staff is amazing and the room are so clean! I don't have not one compliant about this place. We come every year.More

Thank Andrea C
Response from Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - CapitolaResponded 25 August 2017

Dear Andrea C, It is a sincere honor to be loved by our guests for keeping the rooms clean and for having a friendly staff. It is our hope that you will choose to remember this very important event in your lives by visiting us...More

Reviewed 15 August 2017

Hotel is clean, spacious and perfect for families with young children. Conveniently located which makes it perfect. We will definitely return. One area of improvement is Reception/ check -in staff are clueless about the rooms, not courteous..We had a a woman check us in and...More

Thank Anisha A
Response from Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - CapitolaResponded 16 August 2017

Dear Anisha A I thank you very much for your honest review. Please accept our apologies for a newly hired front desk associate who regretfully provided some uneducated information as we do our best to train her and improve her skills. Being able to ask...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Tennis Court
Details
Price range
USD 133 - USD 357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 133 - USD 357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (140)
Room & Suite (56)
Dining (10)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
maremendoza14
14 January 2018|
Answer
Response from LCM599 | Reviewed this property |
I think that the times were 6-10am but I don't remember for certain. I do remember it was a good breakfast. My daughter loved making her own waffle.
0
Votes
Atinsky
27 May 2015|
Answer
Response from Derek G | Property representative |
Yes we do launder all bed linens after each use. We always provide fresh clean sheets, blankets, quilts and top sheets. Any linens that shall touch your skin are always clean.
0
Votes
Peggy S
7 February 2015|
Answer
Response from Derek G | Property representative |
Dear Peggy S. I am so sorry but we are not a pet friendly property due to concern for our sensitive guest with allergies. We do comply with the Depart of Justice rulings concerning service animals. Thank you for your... More
-1
Votes
Room Tips
"If you can request a room facing the beach. It looked liked the higher floors (some with balconies) might..."
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"Rooms with the jacuzzi tub, fireplace, and balcony are the best!"
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"Inquire about location of riom"
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"just ask the desk guy ok? he is very good at explaining everything. lower corner suites I prefer the best and..."
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