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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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753 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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Showing 739: English reviews
Goleta, California
Reviewed 27 September 2015 via mobile

I and business associates have stayed at the Pruneyard Doubletree Hotel more than a dozen times over the past three years. We have also used the hotel for many offsite meetings. The hotel and staff have treated us well. As a Hilton Gold Elite member, I am treated especially well with room upgrades and complimentary continental breakfast. I have stayed...

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1Thank TomSulp
dulles airport, United States
Reviewed 26 September 2015

Chose this location due to its proximity to a restaurant that we wanted to go to. The lobby is spacious and very clean. The check in process was very smooth. They had the room available even though I was early. The room was large and very clean. Amenities were nice. Loved the chocolates they left for me on the bed....

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1Thank Archana R
Encinitas, California
Reviewed 18 September 2015

This is an older property in the prune yard district of San Jose and located in a good area. However, the property has a lot of deferred maintenance and the room had a very strong chemical smell to it. Unfortunately, the hotel was booked and could not get another room. What made this even worse is that the heating/cooling unit...

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Thank mmealy
Three Forks, Montana, Usa
Reviewed 27 August 2015

Nice little hotel, well situated close to restaurants and shopping, very friendly staff, comfortable meeting room. No stairs from lobby to upper floors - only small elevators. Stairs down led only to outside. I like to take the stairs so I found this to be a minor inconvenience.

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1Thank Gwen M
San Jose, California
Reviewed 24 August 2015

This hotel is nothing to talk about at home. We thought it was going to be nicer than what it was. My in-laws stayed here while visiting, until the room rates increased. Pros: Location Friendly staff Comfy Bed Cons: Paper thin walls Old carpet and paint Definitely did not walk around the room barefoot =(

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Thank Michele A
Santa Rosa, United States
Reviewed 22 August 2015

No Parking and Hotel in very poor repair. Staff not very helpful. Hallways full of laundry carts, walls all scared up needs paint, has very poor parking. Employees had a lot of the parking spaces up close for the guests instead they parked in them. We are handicapped and had to park over in the Pruneyard parking lot. Our room...

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Thank Ray H
The Woodlands, Texas, United States
Reviewed 18 August 2015

This Doubletree hotel is not one that I would recommend. Although the location is great, the hotel itself is dirty and the walls are VERY thin. Very loud with adjoining rooms so if you are a business traveler and are looking for a good nights sleep after a long day, this is not the place.

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Thank Tracia R
Maricela P, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Dear Tracia, On behalf of the staff here at the Doubletree in Campbell, we would like sincerely apologize for the negative experience you had on your recent stay. We take feedback like yours very seriously and are currently addressing every aspect of information you provided to us at the hotel level. Should you wish to further review your recent stay....

Reviewed 9 August 2015

The location of this hotel is great to be able to walk to dining and shops at Prunetree Plaza. We really enjoyed the pool area for relaxing, and by far this is the absolutely BEST staff we've had. Absolutely everyone really cares about you, your stay and work as a friendly team to ensure your stay is what you expect....

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Thank 863staceyh
Maricela P, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Dear 863staceyh, Thank you for your wonderful feedback! We look forward to seeing you real soon Maricela Prudhomme

Seattle, Washington
Reviewed 8 August 2015 via mobile

Stayed here while attending a concert at the Mountain Winery. This is a decent property - clean, well appointed. Staff was very friendly. Parking is a little sparse, but they give you a pass that allows you to use an adjacent lot at Pruneyard. They treat HHonors guests well. This is one of the few hotels I've stayed at recently...

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2Thank JC A
Reviewed 8 August 2015 via mobile

This is my favorite hotel to stay at when I travel from Southern California and work in Santa Clara. I love the town and it has lots of neat things to do and great places to eat. The hotel staff are friendly and wonderful and I love collecting my Hilton Honors points. I also have my room prebooked and my...

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2Thank Manar M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Region: United States > California > Campbell
Price Range: $187 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and other travellers.
2 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor has bigger rooms but you can hear a lot of noise from above”
 of 5 bubbles DanF451, 14 Nov 2016 | Read review
“Avoid first floor rooms near lobby or exit doors.”
 of 5 bubbles jkl0, 17 Oct 2016 | Read review
“Maybe 3rd floor as I've been on ground floor and 2nd floor and both were VERY noisy”
 of 5 bubbles SMCreo, 12 Sep 2016 | Read review
“Stay toward the top. The hotel's location of is fantastic, so a lot of wedding attendees stay here.”
 of 5 bubbles bksmrt, 6 Sep 2016 | Read review
“Choose 3rd flood which is the highest to be above street level”
 of 5 bubbles 72lucianb, 28 Jul 2016 | Read review
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