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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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801 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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Jasper, United States
Reviewed 1 week ago

We had a good, quality stay at this hotel. The room was clean and fresh, and we slept well. Welcoming staff and reception area. The hotel was in a location central to our needs with easy on/off the freeway.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank denisejm2017
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016 via mobile

They're doing construction on the outside of the building so until 5 p.m. you'll hear some noise. I went to bed about 9:10 p.m. woke up about 11 to use the restroom and heard a small barking sound or I should say a light barking sound. I called the front desk and Isaiah came down to check it out. Around...

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Helpful?
Thank michael d
About Hotel's Favourite Review
El Centro, United States
Reviewed 1 week ago

I arrived tired from traveling and the staff was wonderful. Any question I had the front desk staff answered with a smile. They made me feel comfortable and my stay was GREAT. I will definitely stay here again if I need to be in town.

Review collected in partnership with DoubleTree by Hilton
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Thank V5634RSdeniseb
Reviewed 1 week ago

The junior suite was surprisingly large. It had a balcony overlooking the pool, a table with 4 chairs, and a large sectional couch. I definitely recommend the junior suite. Breakfast (the buffet) seemed extremely expensive for the offerings. The evening bar staff were not as professional as the daytime servers, or anyone else I encountered at the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Jane U
Doha, Qatar
Reviewed 1 week ago

I have stayed at this hotel twice. I will come again. The hotel is in a very desirable location, very close to excellent restaurants, movie theatre, shopping and a running walking trail. Very quick access to Stanford, UC Santa Cruz and both the San Francisco and San Jose Airports. Efficient and professional Front Desk staff, clean rooms, and fast internet....

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Thank C7648LCbriang
Asheville, North Carolina
Reviewed 2 weeks ago

The location was great, unfortunately, the heat did not work, there was mold along the ceiling and tiles in the shower, the room smelled bad and the noise level from other rooms kept us awake every night.

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Thank carolsG2401OX
Dallas, Texas
Reviewed 3 weeks ago

It's a doubletree so some things are table stakes -- no hair in the bathroom, front desk is friendly... The kind of things that come with the territory. Why two stars? Oh let me count the ways. When was the last time your $400/night room had a window unit? When was the last time ANY room limited your shower access...

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Helpful?
Thank crosjn
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Crosjn, I am very sorry to hear that the hotel did not meet your expectations. While we are in the process of a multi phase renovation, its unacceptable the room was in poor condition. I will have our engineering team check and repair the items mentioned in your review. Its disappointing to hear that we lost you as a guests...

Auburn, California
Reviewed 3 weeks ago

This is the only Hilton brand hotel in the vicinity of where we want to stay. It is wonderful in all aspects, from cleanliness, to all amenities. There are a number of restaurants and shops in the adjacent shopping complex (though it was being remodeled at the time of our stay. It is right near Campbell, which has a great...

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Thank Pamela B
San Jose, United States
Reviewed 4 weeks ago

Very nice room, very comfortable bed. The sink was clogged with the stopper disassembled and sitting in the sink. The room was noisy until about 10:30PM because of its proximity to check-in area. I have stayed here before and had no complaints at that time.

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Thank craigkG6506NV
Los Gatos, CA, United States
Reviewed 4 weeks ago

We have seen this place each time we drive by and never knew how nice it is. We needed a place for a couple of nights, close to home while our home was worked on and we found this great place. We were all absolutely surprised at the service and just how clean the rooms are.

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Thank Francisco S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Region: United States > California > Campbell
Price Range: $168 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's only three stories, pick the top floor IMHO.”
  • Can't tell height from photo but see those broken tabs at the top?
  • door won't close, 90's carpet and in-room a/c... check to all.
 of 5 bubbles crosjn, 8 Mar 2017 | Read review
“You can get a cheaper room if you're a AAA member!”
 of 5 bubbles Z5716RClucyc, 3 Jan 2017 | Read review
“first floor has bigger rooms but you can hear a lot of noise from above”
 of 5 bubbles DanF451, 14 Nov 2016 | Read review
“Avoid first floor rooms near lobby or exit doors.”
 of 5 bubbles jkl0, 17 Oct 2016 | Read review
“Maybe 3rd floor as I've been on ground floor and 2nd floor and both were VERY noisy”
 of 5 bubbles SMCreo, 12 Sep 2016 | Read review
5 of 5