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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Expedia.comUSD 305*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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817 Reviews from our TripAdvisor Community

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Showing 801: English reviews
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Truro, Massachusetts
Reviewed yesterday NEW

I come back to this Hilton again and again even with the hundreds of choices in the Bay Area. The staff provide excellent, warm, and joyful service. If the new Resturant works out its dinner kinks I'd rate it 5 Stars! Breakfast is outstanding as is the crew- thanks Kevin and Sarah!

Review collected in partnership with DoubleTree by Hilton
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Thank Christie H
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017 via mobile

San Jose has a gem in this hotel. From the moment you enter the lobby until you depart the staff at this property is willing to make the stay as great b as they possibly can. They are currently undergoing some renovations and it's barely noticeable to work going on (and I'm a light sleeper). The new additions to the...

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Thank Chas F
About Hotel's Favourite Review
Center Harbor, New Hampshire
Reviewed 1 week ago

I have stayed in a few Double Trees but this one was one of the nicest, room was clean and neat, bed was comfortable .Was down the hall from the bar and the restaurant which is all in one which worked ok. Breakfast was good with a good selection and cooked to order if you wanted it. But the chocolate...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dennis S
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Dennis, Thanks for taking the time to review the hotel and tell us about your experience. We are so pleased to hear that you had a great stay! Dale Johnson General Manager

Truckee, California
Reviewed 3 weeks ago

Everyone at this hotel was above and beyond phenomenal. Made our stay wonderful and would definitely stay here again! We were there for a wedding and they did so many thoughtful things for us! Very nice hotel and nice that it was in walking distance to Trader Joe's. And great running path in walking distance as well!

Review collected in partnership with DoubleTree by Hilton
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Thank 949rebekahs
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Thanks for the kind review! Our team is so happy that you had a great time at the hotel while celebrating with your friends and family! Safe Travels, Dale Johnson General Manager

Orlando
Reviewed 3 weeks ago

Stayed at this property on Business travel in Santa Clara. Great property renovated & well-kept. The staff here could not be any better. I had an event outside my 1st floor window in the courtyard, they moved me to another room on the other side of the property without hesitation or delay. friendly pleasant folks. easy property to get in...

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Helpful?
Thank crazivan
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Crazivan, Thank you for the 5 stars! I am sorry to hear that the event interupted your stay, but thankful that our team was able to make it right! Thank you, Dale Johnson General Manager

Idaho
Reviewed 3 weeks ago

We've stayed at the Pruneyard numerous times and would like to stay again, but this last stay was very high-maintenance. Check-in took over 15 minutes, with a long series of questions about our reservation from the reception desk staff. The charge came up on their computer at $435 for one night, and my reservation stated $188. That took a long...

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Helpful?
Thank IdahoTimber
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Idaho Timber, I am so sorry to hear about your disappointment in the hotel. I will share you feedback with our management team so that we can engage with our team members and make changes to our operations. I very much appreciate your feedback and giving us an opportunity to make it right for our guests. Dale Johnson General Manager

Reviewed 4 weeks ago

Stayed in a Junior Suite with my fiancé prior to our wedding night and the night of the wedding... It was PERFECT. There was a complimentary bottle of champagne on ice and two glasses waiting for us when we returned from the wedding reception. it was the perfect cap to an amazing day. Huge bed, huge shower, huge tub...=)

Review collected in partnership with DoubleTree by Hilton
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Thank I7411OHjamesc
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Thank for your taking the time to share you experience with us and fellow travelers! It was an honor to play a small roll in such an important life event! Thank you for letting us be apart of your celebrations! Congrats and best wishes are you start you new journey! Dale Johnson General Manager

Encino, United States
Reviewed 4 weeks ago

If you know what the Doubletree Hotels are like, you will be fine with this one. We are Diamond Members of Hilton so we were given a nice upgrade from the regular rooms. Our room had a spa tub and Fireplace and was a good size. My sister was staying at the same hotel and her room was a lot...

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Helpful?
Thank Kathy G
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Kathy, Thank you for your review and feedback! We are so happy to hear that you had a comfortable stay with us. Dale Johnson General Manager

El Segundo, California
Reviewed 4 weeks ago

Very freindly and efficient staff. Rooms were very well decorated and furnished. Large room with king bed, coffee maker, small fridge, WiFi and direct TV. Room also has iron and hair dryer. Large bathroom included a walk in shower and a separate Jacuzzi tub. Very nice. Only complaint was that you could hear the people walking in the room above...

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Helpful?
Thank berniek1949
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Berniek, Thank you for your review of our hotel. I am happy to hear that you enjoyed your stay with us. Apologize for the noise from the room above! Safe Travels, Dale Johnson General Manager

Iowa City, Iowa
Reviewed 4 weeks ago

I stayed here for 2 nights for a nearby wedding and had an excellent experience. I stay in a lot of comparable hotels throughout the year for work and this one was well above average. Super comfortable bed and pillows. Great breakfast in the restaurant and the staff were always pleasant and helpful. Plenty of parking and the location is...

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Helpful?
Thank Wendy C
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Thanks for the 5 Stars! So happy to hear that you had a great stay! Dale Johnson General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room

Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Region: United States > California > Campbell
Price Range: $218 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room, expect to spend time battling for one.”
IdahoTimber, 29 Apr 2017 | Read review
“Pick a room away from noise. If you are a Diamond member ask for an upgrade, they often give you one!”
965kathyg, 25 Apr 2017 | Read review
“It's only three stories, pick the top floor IMHO.”
  • Can't tell height from photo but see those broken tabs at the top?
  • door won't close, 90's carpet and in-room a/c... check to all.
crosjn, 8 Mar 2017 | Read review
“You can get a cheaper room if you're a AAA member!”
Z5716RClucyc, 3 Jan 2017 | Read review
“first floor has bigger rooms but you can hear a lot of noise from above”
DanF451, 14 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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