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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Downtown Campbell Farmers' Market
    1.1 km
  • 3 star hotel
  • Free Wifi
Reviewed 5 days ago
Nice property!
Lovely property, very nice staff. The room was spacious and... more
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781 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Los Angeles
Reviewed 5 days ago NEW

Lovely property, very nice staff. The room was spacious and clean, bed comfortable, bathroom nicely appointed. If you're a single female traveling alone and like to work out in the pm, I don't recommend going to the makeshift gym available outside of the hotel in the evening; felt too isolated. Only reason I gave it 4 instead of 5 stars....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elliejoon
Rohnert Park, California
Reviewed 1 week ago

This hotel fulfilled a special request that I usually ask for and have been for the past 5 years. This is the only hotel out of hundreds to complete the request. Would stay here again anytime! Rooms are super clean and lots of shopping/dining within walking distance.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dooolaay
Stockton, California
Reviewed 1 week ago

Great location. Lobby updated and staff friendly. The rooms were old and room 201 musty smelling. Rooms need a remodel and new beds. It was not a $380 a night hotel. The get this rate only because everything else was sold out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KSH682014
bakersfield, United States
Reviewed 1 week ago

the suite was great, was clean, quiet, and confortable. had a great sleep all night. the pillows were heavenly and so was the matress. the room service person was friendly and helpful and nice. a good change of pace going to a regular hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D8385BJrichardn
San Jose, California
Reviewed 2 weeks ago

Our room was not ready when we checked in. We were told at the time of check-in if my husband wasn't in a wheelchair the could have accommodated us. The handicap parking was taken over by the construction, dirt piles and rocks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G4112ITheatherp
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

Dear G4112ITheatherp, Thank you for your review of our hotel. We are very sorry that your room wasn’t ready upon arrival. As well, we apologize that our construction caused inconveniences. We try to accommodate all reservations but occasionally we can’t meet every room request. Please give us a second chance if you return to the area.

Reviewed 2 weeks ago

Booked 3 rooms. Loved being next door to Kyoto Palace and shopping. Hotel has been recently updated. Which was nice hotel staff was attentive. Great service in the restaurant. Also went to Rock Bottom Brewery for great beer and snacks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BJ K
Peoria, Arizona
Reviewed 2 weeks ago

The hotel was in the process of renovating several areas and rooms. I was not in the hotel during the day but it was very quiet at night. When the updates are completed this will be an exceptional, pleasant experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank edrisk2016
Seattle, Washington, United States
Reviewed 2 weeks ago

I am in the customer service industry and so I know when I'm getting extraordinary exceptional service. the young man (Kevin) that served me breakfast and doubled as a bar tender, gave me the best customer service I've received in a many a hotel stay. His can do attitude and pleasant demeanor was wonderful and much appreciated. I'll be back...

Review collected in partnership with DoubleTree by Hilton
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Thank Derek A
Reviewed 3 weeks ago

I stayed here with my sister over new years weekend and it was perfect. We picked the hotel because of the many shops and places to eat nearby (as well as Rasputins used record store across the street!) and simply wanted a place to rest our heads. Being offered a warm cookie at check in was a nice surprise. Although...

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Helpful?
Thank Lucy C
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

So glad to hear that you had a great stay and that our renovations didn't interfere with your experience! I am sure you will enjoy the improvements during your next stay! Thank you, Dale

Idaho Falls, United States
Reviewed 3 weeks ago

The hotel is under major construction. The rooms are very outdated and worn (they are not being remodeled) The bathrooms were very dirty and the staff were unable to clean it. Checking in and out took over an hour each time. The rooms reserved were not available upon check-in.

Review collected in partnership with DoubleTree by Hilton
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Thank 592shannong
DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza, responded to this review

592Shannong, I am very sorry to hear that you did not have a great experience staying out our hotel. I understand that construction isn't ideal while trying to have a relaxing vacation. I am happy to report that we are nearing the end of most of our current projects, and things should return to normal over the next few weeks,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

Address: 1995 S Bascom Ave, Campbell, CA 95008-2201 (Formerly PruneYard Plaza Hotel)
Region: United States > California > Campbell
Price Range: $213 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Pruneyard Plaza Campbell
Hotel Pruneyard Plaza
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a cheaper room if you're a AAA member!”
 of 5 bubbles Z5716RClucyc, 3 Jan 2017 | Read review
“first floor has bigger rooms but you can hear a lot of noise from above”
 of 5 bubbles DanF451, 14 Nov 2016 | Read review
“Avoid first floor rooms near lobby or exit doors.”
 of 5 bubbles jkl0, 17 Oct 2016 | Read review
“Maybe 3rd floor as I've been on ground floor and 2nd floor and both were VERY noisy”
 of 5 bubbles SMCreo, 12 Sep 2016 | Read review
“Stay toward the top. The hotel's location of is fantastic, so a lot of wedding attendees stay here.”
 of 5 bubbles bksmrt, 6 Sep 2016 | Read review
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