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Hilton Garden Inn Calabasas

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Hilton Garden Inn Calabasas
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664 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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Kansas City, Missouri
Reviewed 2 days ago NEWvia mobile

It is OK. The rooms are fine, the staff is friendly. The problem I had was that I left my room at 9:00 am and returned at 4:30 pm. No one had made up my room. I called housekeeping, no answer. I dialed "0," no answer. I called the guest services hotline and told them what had happened. They did...

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Helpful?
Thank Robinkh
Palmdale, California
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017

Booked 2 rooms for family wedding. Although a good 20 minutes drive from the wedding location, the hotel was a very good place to return to for the evening, relax and sleep. I highly recommend this place, good service, many options for dining and the rates a very reasonable also.

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Helpful?
Thank William L
About Hotel's Favourite Review
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

Thank you for the great feedback. I hope the wedding went well and as planned for all family and friends.

Reviewed 3 days ago NEWvia mobile

Hotel was clean Room spacious and nicely decorated Staff at front desk, resto and room service were exceptional Breakfast was great; we got fresh fruits and strawberries every morning The area is safe and accessible to highway There is a little fancy outdoor mall nearby with Starbucks, supermarket and some shops; very convenient

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Helpful?
Thank Karen S
Reviewed 4 days ago NEW

The staff allocates room based on race regardless of whether the rooms are pre-paid. I was given a room adjacent to pool with chlorine smell even though i had prepaid the rooms for 3-days. Was told the rooms were sold out. Excuse me, i prepaid, and i am sure that hotel has many rooms as i could tell from the...

Review collected in partnership with Hilton Garden Inn
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Thank U3522GRjohnt
United States
Reviewed 1 week ago

Everything was great - better than expected! We just had to go for a night due to a business obligation and were very much surprised at how lovely the hotel was. The spinach omelet made for breakfast was wonderful. Wish we needed to stay for more nights!

Review collected in partnership with Hilton Garden Inn
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Thank 844cherylj
Englewood, United States
Reviewed 2 weeks ago

Clean, bright hotel in scenic location. Friendly staff. Adjacent to modern, attractive mall with theater, Barnes and Noble, restaurants. Reasonable price. Good choice. Easy access to freeway. Quiet area. Calabassas is outer suburb of LA not far from Yopanga and Malibu beaches and Simi Valley.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Edmund L
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

Thank you for the great review. Yes, you are correct about our location. It's very clean, safe, scenic and next to the Commons Plaza plus great beaches. I'm happy we were able to have you stay with us we hope to see you soon. Summer is a good time see you then.

Santa Ana, California
Reviewed 2 weeks ago

I had to stay in the area for just one night. I arrived in the evening and was checked-in within minutes and in my room in no time. The room layout and quality were almost exactly like every other Hilton Garden Inn I have ever stayed in. There is something reassuring about this brand in the Hilton family that you...

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Helpful?
Thank Dr_Drew2
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

I'm glad your stay with us was speedy and reassuring. It's great to have consistency from one Hilton Garden Inn to the next for comfort. I'll make sure to have maintenance take a look at our unit and I really appreciate the feed back. Hope you have a great week.

Avon, Connecticut
Reviewed 2 weeks ago

Only issue was the deadbolt would lock in open position when leaving the room. Made it impossible to close the door without swiping the key (as the deadlock would not manually release using the knob. Staff said this was a recurring issue and all door locks were being changed. A rude guest made off with all the complimentary cookies in...

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Helpful?
Thank travelgalAvon
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

I hope the door deadbolt didn't take too much of your time. In fact the issue with the deadbolt is not as common as it was mentioned. It's just a feature that when you turn the knob it props open so that you may easily go in and out if luggage was being taken into the room. About the ice...

Millbrae, United States
Reviewed 3 weeks ago

Great hotel, great experience, great service, great rooms great secure feeling---once again great hotel. easy to get to, close to a large shopping center and great restaurants, near freeway to enter. All in all just great

Review collected in partnership with Hilton Garden Inn
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1Thank lawrencep937
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

We all here at the Hilton Garden Inn Calabasas would like to thank you for the many great comments and thumbs up you gave us. I'm so glad your time with us was great. Hope your trip to San Diego was fast and safe.

Houston
Reviewed 4 weeks ago

Hilton has lost my business and the business of my firm. My Dad passed away unexpectedly and I needed to cut my trip short by one day. This hotel would not let me leave one day early and not charge me. I got the bad news while on site visiting a client so I called the hotel about 12:30pm to...

Review collected in partnership with Hilton Garden Inn
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3Thank Solady1966
cristian o, Front Office Manager at Hilton Garden Inn Calabasas, responded to this review

Our deepest condolences to you and your family. I hope you understand that because the room was occupied and you weren't able to return to the hotel until the evening is the reason why we charged you for the night. I'm sorry but if it were possible I would have not charged you but because policy states that if the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Calabasas

Address: 24150 Park Sorrento, Calabasas, CA 91302-4101
Region: United States > California > Calabasas
Price Range: $183 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Calabasas 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Calabasas Hotel Calabasas
Calabasas Hilton Garden Inn
Hilton Calabasas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Calabasas staff and other travellers.
8 questions
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Cannock, United Kingdom
Westwood, Massachusetts
over a year ago
East Cowes, United Kingdom
over a year ago
Helsinki, Finland

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Questions? Get answers from Hilton Garden Inn Calabasas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor are usually quieter.”
 of 5 bubbles williamlY1099UV, 7 Jan 2017 | Read review
“All good rooms.”
 of 5 bubbles GJ_Johnson, 20 Dec 2016 | Read review
“We preferred the rooms at the rear side of the hotel, facing the trees. Sunny and quiet.”
 of 5 bubbles sandysue24, 15 Nov 2016 | Read review
“Mid distance from the lobby to the wing doors for optimum convenience. Verify that the beds and room configuration when checking in.”
 of 5 bubbles mkvowner, 25 Oct 2016 | Read review
“Ask for one away from pool area.”
 of 5 bubbles Coder, 4 Oct 2016 | Read review
5 of 5