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Protea Hotel by Marriott Karridene Beach

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Protea Hotel by Marriott Karridene Beach
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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEW

We really enjoyed the pool area and put put.In excellent condition. Thank you to the staff at the pool area, David at the bar( working alone under trying circumstances), room service which was excellent and the front desk staff.

Helpful?
Thank knaicker
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear K Naicker Thank you so much, we are pleased that you enjoyed your recent stay with us at the Protea Hotel by Marriott Karridene Beach. I will definitely share with our STAFF at reception & pool area, David at the bar and most definitely the maintenance team who worked very hard to ensure your satisfaction at the sport centre.... More 

Johannesburg, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Perfect hotel for family vacation! Room has x 2 double beds and ample space. Staff helpful. Only thing that irritated me was the open shower, when you shower water gets out of the shower flooding the whole bathroom. Otherwise great place, very clean. I'm surely gona visit this one soon

Helpful?
Thank Madzanga
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy GUEST It with great pleasure to read such encouraging review from one of our valued GUEST, will certainly share with the each department. Not only is it a tool that we are able to measure what we do right in the hotel, but more importantly what we do incorrectly. We appreciate your constructive comment regarding the bathroom, our... More 

Johannesburg, South Africa
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 October 2016

Stayed in the RCI self catering unit. It's tired, even fresh paint couldn't hide. Unit stinks from the air-con. In fact it's so bad we couldn't use it at all. This is a problem during the day as you cannot leave windows open when you leave as the monkeys climb in. For a self catering place it carries just the... More 

Helpful?
Thank dbs_11
Robbert T, Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Valued GUEST We appreciate you taking your time to book at the Karridene Timeshare through RCI and we do apologise that you did not have quite an enjoyable stay. We also would like to thank you for your constructive feed-back. The Timeshare units have undergone a major refurbishment that has been completed by end August 2016. A complete refurbishment... More 

Ladysmith, South Africa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

A one night stay at the Karridene proved to be both a pleasant and disappointing experience! It was quite a pleasant surprise finding such a scenic place along the South Coast. The setting is idyllic. Lots of facilities for family entertainment. The pool area is big and well laid out. The beach is just a walk away! One can enjoy... More 

Helpful?
Thank Varsha B
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear VALUED GUEST Thank you for investing your time and money at the Protea Hotel by Marriott Karridene Beach. We are most appreciative of the detail and the depth of your concerns. Not only is it a tool that we are able to measure what we do right in the hotel, but more importantly what we do incorrectly. We would... More 

Durban, South Africa
2 reviews
Reviewed 5 September 2016

I booked a number of rooms and me and 14 other family members enjoyed a weekend break at the hotel. The rooms we shared were family rooms, with two double/queen beds in each room. The hotel has just undergone a refurbishment, so the furniture, fittings, carpets, bathroom, etc. was new and in immaculate condition. The rooms were luxurious, clean, airy... More 

Helpful?
Thank 430jacquelineg
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear VALUED GUEST We appreciate you taking your time to book at Protea Hotel Karridene this past weekend and we were able to meet all your expectations. The Hotel has undergone a measure refurbishment and it is pleasing that you have noticed the difference. We continuously strive to keep the games room updated and the grounds in good condition as... More 

Level Contributor
11 reviews
4 hotel reviews
Reviewed 30 August 2016 via mobile

We recently stayed at Protea Karridene and booked quite a number of rooms. Rooms were very neat and tidy and of a well standard. We dined at the restaurant for dinner and I in particular was quite disappointed. The food felt very bulk produced and was not presented very neatly. The hotel hosts a number of facilities including a games... More 

Helpful?
Thank Samantha R
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear VALUED GUEST Thank you for taking the time to bring your constructive feedback to our attention. We are most appreciative of the detail and the depth of your concerns. Not only is it a tool that we are able to measure what we do right in the hotel, but more importantly what we do incorrectly. Your comments mean a... More 

Durban, South Africa
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2016

Spent a night at this hotel - didn't realize it had so much facilities and super private beach and lagoon. Nice clean and airy atmosphere. Food can do with a make over though and a little more variety.

Helpful?
Thank Rayelzo555
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Valued GUEST Thank you for your compliment and appreciation. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. You are the type of customer we look forward to helping every day and make our jobs enjoyable. You... More 

Level Contributor
5 reviews
Reviewed 1 August 2016

stayed at hotel 29/07/2016. we had a wonderful time from checkin to check out. The staff were friendly, especially David the barman, Bongiwe, Lungi, Sma and Numisa in the resturant. The Food????? was not good but way overpriced. The room was clean The games room for the kid is no longer there

Helpful?
Thank Pauleen P
Robbert T, Reservations Agent at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Pauleen P Thank you for sharing your experience at the Protea Hotel Karridene Beach through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to... More 

San Francisco, California, United States
1 review
Reviewed 29 July 2016

Very far away from Durban, when I arrive my room had no towels, the tv control remote wasn't working, and internet wasn't working either. The employees didn't speak English very well and that made things more difficult. Sadly, there was not much control over things, the only good thing I can say is that employees tried their best to help... More 

Helpful?
Thank Jesus S
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Mr Jesus Thank you for taking the time to bring your constructive feedback to our attention. We are most appreciative of the detail and the depth of your concerns. Not only is it a tool that we are able to measure what we do right in the hotel, but more importantly what we do incorrectly. Thank you for being... More 

Travellers are raving about these Illovo Beach hotels

Lucknow, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 July 2016

Situated on the South coast of Durban, very close to the Illova beach. Huge property. Hotel has 81 rooms. But there are many individual self catering units also that are part of the hotel property. Beautiful location and you can walk down to the beach. Lush green surroundings. But no shops or eating places around. Closest mall is Galleria. We... More 

Helpful?
1 Thank shobha1
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Shosha1 Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Kindest Regards Brenda Nala Front Office Manager More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Karridene Beach - Where Business and Pleasure Meet. Only 20 minutes south of Durban, this modern and luxurious South Coast hotel resort is well-known for its excellent accommodation, wonderful food, friendly hospitality and first-class service. Nestled between the lagoon and the beach at Illovo; views are a given. It also boasts an award-winning caravan park. Bring your rackets, clubs and swimwear because there is plenty to do nearby. A wheelchair-friendly boardwalk is also available, leading onto the beach! ... more   less 

Additional Information about Protea Hotel by Marriott Karridene Beach

Address: Old South Coast Road, Illovo Beach 4126, South Africa
Region: South Africa > KwaZulu-Natal > Illovo Beach
Price Range: $97 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Karridene Beach 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Protea Hotel Karridene
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Karridene Beach staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Karridene Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher, the better.”
 of 5 bubbles knaicker, 30 Nov 2016 | Read review
“Upper floor units for sea view, ground floor for easier access”
 of 5 bubbles dbs_11, 2 Oct 2016 | Read review
“All I had seen, I approve of. The conference venue was top class, the bar area with the big screen sport TV's were manned the whole day.”
 of 5 bubbles 430jacquelineg, 5 Sep 2016 | Read review
“Higher floors have a good view of the ocean.”
 of 5 bubbles Beautiful_SAfrica, 4 May 2016 | Read review
“Am not sure if you have a choice, but always overlooking the ocean, although that window might be small.”
 of 5 bubbles Khayem150, 29 Feb 2016 | Read review
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