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Protea Hotel by Marriott Karridene Beach

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Protea Hotel by Marriott Karridene Beach
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80 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Johannesburg, South Africa
Reviewed 1 week ago via mobile

Recently upgraded and neatly furnished in modern simplicity. We found the atmosphere relaxing and quiet. Our suite overlooked the sea with the view and sound adding to our enjoyment. Cuisine and service was very good.

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Helpful?
Thank Bryan J
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy GUEST It is with great pleasure to know that your expectations were met and exceeded. Please note that this feedback has also been shared with all the STAFF involved in making your stay a memorable one. Thanks again Regards Brenda Nala

Durban, South Africa
Reviewed 1 week ago via mobile

Pleasantly surprised at the refurbished Protea Karridene. The reception is fresh and welcoming and the check in was easy and quick. The air conditioning in the room was a blessing. A conference group having dinner was so rowdy that we rushed our dinner and went back to our room. Will be back though as the service was outstanding.

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Helpful?
Thank Wga23
Kempton Park, South Africa
Reviewed 4 weeks ago via mobile

Lovely accommodation. Good beds, bedding and towels. Excellent reception by Brenda! TV needs attention. Poor picture quality. Breakfast was disappointing. Did not eat the hot breakfast so this applies to the cold buffet. The cheese looks as if it had been resting in a hot place. Limp and sweaty. The croissant and other pastries did not look or feel fresh....

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Helpful?
Thank De Wet V
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Mr/s De Wet Thank you for taking the time to share your recent experience at the Protea Hotel Karridene Beach with us. It is with great pleasure to respond to this review which was shared amongst all STAFF who made an excellent effort in making your stay a memorable one. As a VALUED CUSTOMER I was disappointed to hear...

Western Cape, South Africa
Reviewed 4 weeks ago via mobile

Sunday buffet is such a treat.....The variety, the quality, the service and the price is absolutely wonderful. We never miss a Sunday buffet when our travels take us to KZN. It is even worth the journey if you are located in Durban!!!!! Hope to see you soon.

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Helpful?
Thank all4you2be
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy GUEST Thank you for sharing your experience at the Protea Hotel by Marriott Karridene Beach TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Cape Town, Western Cape, South Africa
Reviewed 4 weeks ago

I recently visited this hotel during the peak summer holiday season and absolutely loved it. The hotel was totally refurbished last year and has been tastefully furnished and decorated. Our standard room was very comfortable. Staff is friendly and helpful. What did it for us is the location. About half an hour's drive from the centre of Durban, on the...

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Helpful?
Thank Petra S
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy GUEST Thank you for your pleasant review, we will make sure that the STAFF gets the recognition they deserve. Thank you for taking time to learn more about our beautiful location and our surroundings. Hope to see you again soon. Regards Brenda Nala Front Office Manager

Reviewed 28 December 2016

This is a quiet and comfortable hotel away from the hustle and bustle of Durban. It is located in tranquil surrounds completed by a private beach. The surrounds are quite spectacular too with a lot of plant and bird life.

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Helpful?
Thank George M
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy GUEST It is with great pleasure to share this comment with the rest of the STAFF. We are pleased to know that we were able to meet and exceed your expectation. Hope to see you again soon. Kind Regards Brenda Nala Front Office Manager

Durban, South Africa
Reviewed 21 December 2016 via mobile

I visit this hotel often when I need to get away from the hustle and bustle of city life. It's quiet, has all amenities, leads right onto the shores of the Indian Ocean. Directly opposite is the flowing green fields of sugar cane plantations. The hotel is in a safe location, staff are absolutely efficient and professional. Kids and adults...

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Helpful?
Thank varthiereddy
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear GUEST As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Reviewed 20 December 2016 via mobile

This is our holiday destination every year. Love the place, beach is close, swimming pool facilies, put put, trampolines, squash courts and lots of holiday entertainment for the kids. The hotel provides a restaurant and even spa and beauty facilities. Cannot wait for next year

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Helpful?
Thank Carina S
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear Happy Guest As a VALUED GUEST we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Evander
Reviewed 7 December 2016 via mobile

I recently visited the Protea Hotel Karridene, what a beautiful clean hotel. The staff are welcoming and very friendly, the beach is clean and not crowded. The hotel is a best calm place to enjoy and have fun with your family. But the restaurant food was dry and horrible.

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Helpful?
1Thank tebelloms
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Thank you for sparing your time in completing our Feedback Form. We will definitely share these encouraging words with our STAFF members pertaining to the great service and the hotel as a whole. The concerns you have raised regarding the restaurant food have been duly noted and will be used for coaching and training our chef. Please be assured at...

Durban, South Africa
Reviewed 5 December 2016

The Food is over priced and has no desired taste , i ordered a Kiddies meal which took 2 1/2 and hours to come up to my room , after numerous complaints i was consistently told they were busy without any consideration that i ordered a meal for a kid , i also ordered a platter for myself also took...

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Helpful?
1Thank krispillay
Robbert T, Front Office Manager at Protea Hotel by Marriott Karridene Beach, responded to this review

Dear KrisPillay Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention. We apologize for the annoyance/inconvenience pertaining to the waiting time for your restaurant order. The hotel has indeed changed the chef and its so unfortunate that you did not like the samosas prepared for you but we will definitely consider...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Karridene Beach - Where Business and Pleasure Meet. Only 20 minutes south of Durban, this modern and luxurious South Coast hotel resort is well-known for its excellent accommodation, wonderful food, friendly hospitality and first-class service. Nestled between the lagoon and the beach at Illovo; views are a given. It also boasts an award-winning caravan park. Bring your rackets, clubs and swimwear because there is plenty to do nearby. A wheelchair-friendly boardwalk is also available, leading onto the beach! ... more   less 

Additional Information about Protea Hotel by Marriott Karridene Beach

Address: Old South Coast Road, Illovo Beach 4126, South Africa
Region: South Africa > KwaZulu-Natal > Illovo Beach
Price Range: $102 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Karridene Beach 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Protea Hotel Karridene
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Karridene Beach staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Karridene Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont eat the FOOD , Beach is not safe according to security guards especially at late afternoons . Gate to beach closes at 8 pm”
 of 5 bubbles krispillay, 4 Dec 2016 | Read review
“Higher, the better.”
 of 5 bubbles knaicker, 30 Nov 2016 | Read review
“Upper floor units for sea view, ground floor for easier access”
 of 5 bubbles dbs_11, 2 Oct 2016 | Read review
“All I had seen, I approve of. The conference venue was top class, the bar area with the big screen sport TV's were manned the whole day.”
 of 5 bubbles 430jacquelineg, 5 Sep 2016 | Read review
“Higher floors have a good view of the ocean.”
 of 5 bubbles Beautiful_SAfrica, 4 May 2016 | Read review
5 of 5