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Hilton San Francisco Airport Bayfront

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Traveller (661)
Room & Suite (441)
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Overview
  • Excellent33%
  • Very good41%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“san francisco”(102 reviews)
“nice hotel”(81 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Hilton San Francisco Airport Bayfront
Offers & Announcements: Double Points, Every Stay
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Offers from Hilton San Francisco Airport Bayfront
Offers & Announcements: Double Points, Every Stay
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,804)
There are newer reviews for Hilton San Francisco Airport Bayfront
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1,675 results
Traveller rating
566
662
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86
56
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566
662
305
86
56
Show reviews that mention
All reviewsthe executive loungesan francisconice hotelroom serviceself parkingview of the bayother hotelsroom keyfree shuttlethe room was nicestayed one nightlong flightparking lotconvenient locationwalking pathshuttle servicebusiness center
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411 - 415 of 1,675 reviews
Reviewed 1 September 2016 via mobile

A convenient location. But a hotel which makes no distinction for their guests. Don't expect much even if you are a returned guest! Reception was a little better when they used text messages to welcome returned guests. I have stayed very often in the past...More

Thank Susan L
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 8 October 2016

I would like to begin by thanking you for sharing your experience with me. Your feedback is greatly appreciated and will help us to continue improving our service levels. I am sorry your stay with us was not an exceptional experience. We clearly have some...More

Reviewed 31 August 2016 via mobile

We had 3 nights here on the 9th floor. Our room was OK but in need of a refresh, beds are quite small. We were given access to the executive lounge, which was great for breakfast and a cup of tea before bedtime, maybe a...More

Thank Domoliscious
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 11 September 2016

Thank you for taking the time to share your experience with us. I am terribly sorry we left you with only an “OK “experience. It is our intent to ensure each guest has an exceptional experience when staying with us and when that is not...More

Reviewed 31 August 2016 via mobile

I expect flagship Hilton to be a real 4-5 star hotel above their own 3 star like Hampton Inn. I stayed at Hilton Tokyo and it was very good. Here I found standard close to Hampton although decor and some amenities are better. Bathroom fixtures...More

Thank Anuvat C
Reviewed 31 August 2016

Good hotel, great room very clean. Only problem was shuttle bus pick up was a long wait 45-50minutes.... Staff was very good, the restaurants had a pretty good menu. We love having the Hilton honors lounge. Only problem is they ran out of food for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank alexandermc2016
Reviewed 28 August 2016 via mobile

This hotel is not as close to airport as many other popular choices. Shuttle service was slow and left us waiting in hot sun on crowded narrow sidewalk for almost 45 minutes at airport. Aloft and Westin hotel shuttles were by far most frequent. BTW....More

Thank OneWorldTrvlr
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 11 September 2016

Thank you for your comments regarding your stay with us. Feedback from our guest provides us with valuable information and the opportunity to improve our guests’ experience. I apologize for the short comings of our shuttle service. Our shuttle service is scheduled to provide pickups...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 134 - USD 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 134 - USD 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (661)
Room & Suite (441)
Dining (85)
Pool & Beach (64)
Business Centre & Event Rooms (30)
Amenities (20)
Family and Play Areas (2)
Questions & Answers
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Vishnu N
24 January 2018|
AnswerShow all 4 answers
Response from Bill S | Reviewed this property |
Self parking is $20 during the week & $14 on the weekend. Valet parking is $26 during the week but not sure about the weekend.
0
Votes
jackito1
7 November 2017|
AnswerShow all 4 answers
Response from Duddoo | Reviewed this property |
Sorry for the delay- yes it is open quite early for breakfast (5.30am'ish) which is the usual eggs, 2 meats cereal etc with fruit. The evening fare is the obligatory vegetables, cheese, crackers but also some sandwiches... More
0
Votes
Sun Hyung Sonya K
15 July 2017|
AnswerShow all 2 answers
Response from Jeff L | Reviewed this property |
You could try contacting them via the Hilton website "contact us" but I am not sure that will get you a quick response. I believe they have staff bilingual in Korean if you call them. You could also try reaching them via... More
0
Votes
Room Tips
"The views are on the bay side of the hotel."
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"Club level if you can afford it."
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"Room 1329 had a lovely view of the bay."
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"Choose lagoon view if you can or bay view."
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