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Portofino Inn Burbank

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Traveller (33)
Room & Suite (36)
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Overview
  • Excellent34%
  • Very good39%
  • Average16%
  • Poor4%
  • Terrible7%
Travellers talk about
“room was clean”(15 reviews)
“free wifi”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Concierge
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Portofino Inn Burbank
Offers & Announcements: CALL US DIRECTLY TO SAVE
Offers from Portofino Inn Burbank
Offers & Announcements: CALL US DIRECTLY TO SAVE
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Reviews (189)
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15
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LanguageEnglish
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64
59
29
9
15
Show reviews that mention
All reviewsroom was cleanfree wifishort driving distanceuniversal studioshotel is beautifulpastriesneeded a place to staycheck in was easywarner brosrental carmotelmicrowaveparkingsheetscarpetclerk
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1 - 5 of 176 reviews
Reviewed 20 April 2018

The positive, is the newly remodeled rooms are nice for the price you pay (compared to surrounding hotels) The Negative, well, the front desk staff gave a guest a key to our room didn't even apologize for the trouble. We were on a business trip...More

1  Thank MSevle
Response from Patel M, Manager at Portofino Inn BurbankResponded 4 weeks ago

Hello, Thank you for sharing your experience with our future guests, your feedback is always appreciated and welcomed. It is very unfortunate that your experience with us was not a great one, we profusely apologize for the incident with the key and agree that it...More

Hotel's Favourite
Reviewed 26 September 2017 via mobile

Loved this hotel, parking was not a problem. It's in a great location. Many things nearby, and the view from the hotel is beautiful. Rooms were clean, and a peaceful place. Overall I loved it, nothing to complain.

Thank Apostolic_ivan
Reviewed 18 April 2018 via mobile

Clean and conveniently located to downtown. Nothing super fancy, but it will do the trick. Needed an extra hour to check out and they charged me 30 dollars, so get out on time. Theres no charge for parking and a decent restaurant for breakfast beside...More

Thank Christopher B
Response from Patel M, Manager at Portofino Inn BurbankResponded 19 April 2018

Thank you for sharing your experience with our future guests, we welcome and appreciate the feedback. Late checkouts are not guaranteed or always available, whenever we are busy the chances of being charged for a late checkout always increase but there are many times where...More

Reviewed 31 December 2017 via mobile

Stayed here one evening prior to flight. Easy, free on site parking. Check in was easy, room clean, stocked with basics. Less than 10 minute drive to airport. Didn't try free breakfast. Gave four stars because of a few stains on ottoman and carpet.

1  Thank queencamy
Reviewed 15 November 2017

I guess they never heard that costumer is always right. Shame that they don’t care about quality. From day first service, smell, attitude I can do on and on, did not look like I was in Burbank I had to move after two days to...More

2  Thank George P
Response from Patel M, Manager at Portofino Inn BurbankResponded 4 weeks ago

Hello George, It is unfortunate that you did not have a good experience while staying with us. It surprises me that you claim you were given attitude since we have very high recommendations from many of our guests regarding our great customer service. In regards...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
USD 132 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 132 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (33)
Room & Suite (36)
Dining (4)
Questions & Answers
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Tkd05
12 September 2016|
AnswerShow all 3 answers
Response from Mister_E503 | Reviewed this property |
How was your stay?
1
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1_aussie
15 July 2016|
AnswerShow all 3 answers
Response from sleeplessinseattle66 | Reviewed this property |
I don't recall they did, but I encourage you to contact the office directly to confirm.
1
Vote
Room Tips
"look at the room first before you pay"
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"inspect the room before unpacking, and speak up if there are problems"
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"Most rooms front the courtyard/park lot- a few do not, but have cramped exterior corridors. Noise was never..."
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"Ask for Top (Second) floor, on end away from street."
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