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Residence Inn Los Angeles Burbank/Downtown

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#11 of 20 Hotels in Burbank
Certificate of Excellence
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Residence Inn Los Angeles Burbank\/Downtown
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Los Angeles Burbank/Downtown
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Showing 258: English reviews
Manila, Philippines
Reviewed 3 December 2013

Very nice serviced apartments. The suites were spacious and all amenities were present. We got 2 two-bedroom suites and they were just perfect for our family of ten. Shops and mall nearby, short pleasant walk to the quaint little town. Breakfast was typical of any Residence Inn..waffles, bagels, cereal etc. we were satisfied with the choices. On some nights they...

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Helpful?
2Thank trip_momma5
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear trip_momma5, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am glad that the hotel met all your needs. We are located in the quaint town of Burbank within walking distance to restaurants and shopping experiences. I hope this experience gives us an opportunity to serve...

Greenbelt, Maryland
Reviewed 26 November 2013

Reservation asked for a quiet room; at check-in I asked again for a quiet room, preferably on the upper levels. Was given a room facing the freeway onramp on the second level, with assurance that traffic dies down after rush hour. Well, the constant drone does die out, but it is replaced by the occasional loud noise of someone barreling...

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Helpful?
1Thank gpcd
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear gpcd, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I understand you requested to be placed in a quiet room during your stay with us and unfortunately you were placed in a room facing the freeway. I apoloigize that we were unable to honor your request....

Edgewater, Maryland
Reviewed 29 October 2013

This is the 4th time we have stayed at this Residence Inn in Downtown Burbank. It is a great Marriott property. The customer service is always friendly, courteous, and helpful. The rooms are always fresh, clean, and well stocked. Even the Studio has plenty of room!! My only criticism is the breakfast. We attempted to eat their on a Monday...

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Helpful?
1Thank Cindy S
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Cynsmith 61, I would like to take this opportunity to thank you for your recent post about your stay with us. I am happy that you had a great experience and that the hotel and location met your needs. I will share your comments with my staff to let them know what they did well and what they can...

Reviewed 26 October 2013

Stayed here 4 nights in August. Based on the photos of outdoor fireplace and pool I thought it would be nice. But, not nearly as pretty as pictured. Marriot properties seem to be slipping and I've moved to Westins. I hate to say this but we may had some small but expensive item that was stolen from the room as...

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Helpful?
Thank Scoobyscooter
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Scoobyscooter, I would like to take this opportunity to thank you for your recent post about your stay with us. I'm sorry the look of our hotel didn't live up to your expectations based on the photo's posted on our website. Our property just turned 6 years old and due to high occupancy over the years we are showing...

maryland
Reviewed 13 October 2013

Hotel is in great location . Pool is fine, breakfast is fine. Not impressed by anything else. First full day room was not cleaned . Complained and they apologized and sent someone to give towels . Next day housekeeping came and didn't leave toilet paper for one of the bathrooms. Oh by the way no lotion at this residence inn....

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Helpful?
2Thank jordan57
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Jordan 57, I recieved your concern about your recent stay with us through our Customer Care Department and sent an e-mail to your personal address. I want to take this opportunity to say thank you for bringing the issues you encountered during your recent stay to my attention. I value your comments and I use them to help my...

Manteca, California
Reviewed 12 October 2013

A fantastic hotel where most of the Wedding Party, family, friends, and guests stayed. Our suite was luxurious with king-size bed, completely furnished kitchen, extra bed for guests, and desk for your computer.The hotel is near all entertainment centers, like Universal Studios, and all of the other centers are within a 20 minute drive.. A composite of Hollywood/Burbank graced one...

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3Thank tafknight
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear tafknight, I wanted to take this opportunity to say thank you for your recent post about your stay with us. I am happy that the hotel accommodations worked out for you. Our hotel is located in the heart of beautiful downtown Burbank. We are close to all the studio attractions. I will share your comments with my team and...

Addison, Illinois
Reviewed 16 September 2013

The rooms are very nice, full kitchen and clean. It was nice to have breakfast each morning including eggs and waffle maker, not just pastries. The only disappointing thing is that there is no restaurant or bar in case you don't want to go out. At least very convenient to local restaurants and the highway. Pool is small but adequate...

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Helpful?
1Thank Bone1954
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Bone 1954, I would like to take this opportunity to thank you for your recent post about your stay at our hotel. I'm glad you had a great stay and that you enjoyed all the amenities the hotel and the Burbank area has to offer. We pride ourselves in providing our guests with exceptional customer service so it pleases...

San Juan Capistrano
Reviewed 5 September 2013

My family and I recently stayed at the Residence Inn in Burbank and we'd stay there again. Full breakfast is included and there was a wide selection. Complimentary WiFi in our spacious studio room with kitchenette, full fridge, granite counters, desk, living room and king bed. We walked to dinner and the movies, it was very convenient not only for...

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Helpful?
1Thank Frequent_Traveler33
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Frequent_Traveler, I wanted to take this opportunity to thank you for the comments you shared on your recent post. We are located in the heart of Downtown Burbank which is just a short walk away from the hotel and on top of many things to experience in the area. I'm glad you had a great stay and that our...

Reviewed 29 August 2013

At check in, all was good and was extremely fast. Upon getting to the room I was happy with the size and the cleanliness. This is where the good ended. My room faced the I-5 freeway. The noise from the freeway was unbearable. I went to reception and asked for another room. Apparently the type of room I booked was...

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Helpful?
2Thank Brabus73
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Brabus 73, I wanted to take this opportunity to thank you for the recent post you had about your experience at our hotel. Your comments will help us understand the challenges our guest and associates have and to learn and grow from these so that we can provide the best posssible service. We do have a challenge with our...

Brooklyn, New York
Reviewed 27 August 2013

Very clean hotel conveniently located off route 5 in Burbank. The employees at the front desk were all very accommodating and professional. Full breakfast is offered daily with plenty to choose from. Hotel is located just a few blocks from a variety of restaurants and within a 15 minute drive to Hollywood and Highland, Universal Studios and Warner Brothers. Ten...

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Helpful?
Thank Lynn Z
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Lynn Z., Thank you so much for your recent posting about your stay at our hotel. I am glad you had a great experience and you would stay with us again in the future. We do pride ourselves in having a clean hotel for our guests to stay at along with professional service that makes you feel like you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Our newly-renovated Residence Inn Los Angeles Burbank suites hotel is located in the heart of downtown, just minutes away from attractions including the Los Angeles Zoo and Botanical Gardens, Griffith Observatory in Los Feliz and First Street, where you can enjoy nearby restaurants, shops and entertainment. Guests can also spend the day touring nearby studios such as Warner Brothers, NBC, Walt Disney® and Universal Studios®. Whatever your vacation or long-term stay plans, enjoy a free hot breakfast buffet and sample food and wine offerings at The Mix™, our free weekly social hour. Curl up in front of the fireplace or make yourself a meal in the fully equipped kitchen at our Burbank hotel suites, while separate living and sleeping areas give you plenty of room to entertain guests. Business travelers at our extended stay hotel in Burbank, CA will appreciate our studios, 1-2 bedroom suites and amenities such as a large well-lit desk and complimentary Wi-Fi. Live like a local at our Residence Inn Burbank. ... more   less 

Additional Information about Residence Inn Los Angeles Burbank/Downtown

Address: 321 S 1st St, Burbank, CA 91502-1906 (Formerly Residence Inn Burbank Downtown)
Region: United States > California > Burbank
Price Range: $263 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Burbank/Downtown 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Residence Inn Burbank Downtown Hotel Burbank
Burbank Residence Inn
Hotel Style:
#4 Family Hotel in Burbank
#6 Business Hotel in Burbank
#8 Romantic Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Los Angeles Burbank/Downtown staff and other travellers.
2 questions
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la ventana
9 months ago
Lino Lakes, Minnesota
10 months ago

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Questions? Get answers from Residence Inn Los Angeles Burbank/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a quiet room and the rooms on the inner courtyard were very quiet”
 of 5 bubbles N146ZZkevinr, 19 Nov 2016 | Read review
“some rooms have direct access to pool area if that interests you”
 of 5 bubbles wifeof25years, 14 Nov 2016 | Read review
“East side is quieter.”
 of 5 bubbles johnnydiamond3, 1 Nov 2016 | Read review
“ask for quiet room, away from interstate and with mt. view”
 of 5 bubbles lsihrofhhisc, 17 Sep 2016 | Read review
“Ask for room overlooking pool- quieter than overlooking freeway on the other side.”
 of 5 bubbles tacocands, 6 Jul 2016 | Read review
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