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Residence Inn Los Angeles Burbank/Downtown

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#10 of 20 Hotels in Burbank
Certificate of Excellence
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Residence Inn Los Angeles Burbank\/Downtown
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288 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 days ago NEWvia mobile

We were on a family vacation to visit universal studios. The rooms were great for the 7 of us. Issues we had was someone cooking fish on our floor which was so bad we almost looked to relocate. Called the front desk and they took care of the smell. Another problem is one of the rooms was not ready for...

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Helpful?
Thank A TripAdvisor Member
Chicago, Illinois
Reviewed 1 week ago

I have been staying here when I have attended the TCM Classic Film Festival for the past 3 years. The staff are very friendly and helpful. Appreciated the healthy choices at Breakfast. As a Marriott elite member I stay at many Marriotts including Residence Inns and I found it to be the one of the best run. Everything about our...

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Helpful?
Thank Maxine3618
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Maxine3618, I would like to take this opportunity to thank you for the comments you posted about your recent stay at our hotel. I will share your comments with my team and we do hope we have an opportunity to serve you again real soon. With Appreciation, Michael J. Swaney General Manager

Los Angeles, California, United States
Reviewed 3 weeks ago

Phenomenal from start to finish. The property is recently updated and all of the amenities are there. We were extremely comfortable. The manager, Christian Sermeno, took exceptional care of us during a very stressful time for us -- we stayed in the hotel during our last two nights in Burbank when we were moving from the Burbank area to the...

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Helpful?
Thank Laura S
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Laura S., Thank you for your recent post about your stay at our hotel. I am very happy you had a great experience. I will follow up with my manager Christian to let him know what an outstanding job he did in taking care of you. We are a pet friendly hotel and I am glad we took care...

Los Angeles, California
Reviewed 3 weeks ago

My condo flooded - this was my home for 4 months - the staff made me feel so welcome and listened to my whining sorrows regarding my idiot contractor and useless adjuster - a special mention for front desk staff - Emily and Victoria, and Patty who puts up with us all during happy hour/nibbles on Mon/Tues/Wed between 6 and...

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Helpful?
Thank Yvonne M
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Yvonne M., I would like to take this opportunity to thank you for all the wonderful comments you stated in your recent post about your stay at our hotel. Your comments mean a lot to me due to the fact that you stay with us for such a long time. During this time you were able to truly experience...

Reviewed 3 weeks ago

We only stayed two nights, but, it was amazing how everything was run so smoothly in this hotel,...from the friendly and helpful staff to the clean, comfortable room. We had a studio king room and we loved the comfortable layout. The swivel tv stand was an excellent idea. The front desk staff was always friendly and helpful always answering questions...

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Helpful?
Thank Sunny-waters
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Sunny-waters, I wanted to take this opportunity to thank you for the comments you posted about your recent stay at our hotel. I am glad you had a great experience and I will let my team know about all the things you stated in your post. Thank you for letting me know about the items that didn't live up...

Reviewed 4 weeks ago

This hotel offered a very helpful staff great covered parking (although paid) and unloading area and standard residence inn rooms, but it is only in okay to pretty good condition and is very close to a freeway which you can hear all night. I would recommend it only if you needed to be in Burbank specifically, if just the general...

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Helpful?
Thank Campbell c
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Campbell c, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am glad you felt my staff was helpful and you like the covered parking. I will share your comments with my team. I hope we have the opportunity to serve you again when you are...

Spotsylvania, Virginia
Reviewed 12 March 2017 via mobile

We didn't reserve a hotel before arriving to LAX so after trying to book at other hotels and having no luck as they were all sold out, we found Residence Inn. From the beginning the staff were very personable and accommodating. They gave us a discounted rate as my husband is on active duty. We asked for a crib for...

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Helpful?
Thank jvannatter
michigan111, Public Relations Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear jvannatter, Thank you for the comments you posted about your recent stay with us. I am glad we were able to accommodate you on such a short notice. I will let my staff know that you felt they were very personable and accommodating. We are located in the heart of downtown Burbank within walking distance to about everything one...

Los Angeles, California
Reviewed 4 March 2017 via mobile

Our stay here was out of necessity. We had to vacate our home for a while so it was upsetting to the entire family, including the dogs. I must stay in hotels solo for over 200 nights a year but usually not hotels at this level. We were all out of sorts and the bright light through all of this...

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Helpful?
Thank RKing442
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear RKing442, I wanted to take this opportunity to say thank you for the nice comments you made about your recent stay with us. Having to vacate your home and stay in a hotel can be upsetting. I am glad that my staff was able to make your stay a great experience. I will share your comments with my staff...

Simi Valley, California
Reviewed 1 March 2017 via mobile

The staff here are not very accommodating and act more like the are adhering to a corporatr rule book rather than providing hospitality to their guests.+ a key card being deactivated 5 times with two kids and a dog is unacceptable. Key card was placed away from phone and credit cards... staff needs to learn empathy

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Helpful?
Thank Nikki S
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Nikki S. I wanted to take this opportunity to thank you for the comment you made about your recent stay with us. I apologize for the inconvenience that was cause with your key card being deactivated several times. I will follow up with my Front Desk team on the importance of showing empathy when these situations present themselves. We...

Los Angeles, California
Reviewed 1 March 2017

Excellent stay, hats off to Christian and the team at the FO, they are superb. They don't have a no to an answer, everything is possible, we have stayed in this property for over a month and all was perfect, few glitches can happen but nothing to effect the overall experience, highly recommended. The engineering are super fast, few minutes...

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Thank SeeMe2017
michigan111, Guest Relations Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear SeeMe2017, Thank you for the comments you posted about your recent stay at our hotel. I am very please that you felt all my associates were attentive to your needs. I am also glad you enjoyed our free breakfast. We are located in the heart of downtown Burbank within walking distance to many local restaurants and attractions. I will...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Our newly-renovated Residence Inn Los Angeles Burbank suites hotel is located in the heart of downtown, just minutes away from attractions including the Los Angeles Zoo and Botanical Gardens, Griffith Observatory in Los Feliz and First Street, where you can enjoy nearby restaurants, shops and entertainment. Guests can also spend the day touring nearby studios such as Warner Brothers, NBC, Walt Disney® and Universal Studios®. Whatever your vacation or long-term stay plans, enjoy a free hot breakfast buffet and sample food and wine offerings at The Mix™, our free weekly social hour. Curl up in front of the fireplace or make yourself a meal in the fully equipped kitchen at our Burbank hotel suites, while separate living and sleeping areas give you plenty of room to entertain guests. Business travelers at our extended stay hotel in Burbank, CA will appreciate our studios, 1-2 bedroom suites and amenities such as a large well-lit desk and complimentary Wi-Fi. Live like a local at our Residence Inn Burbank. ... more   less 

Additional Information about Residence Inn Los Angeles Burbank/Downtown

Address: 321 Ikea Way, Burbank, CA 91502-1906 (Formerly Residence Inn Burbank Downtown)
Region: United States > California > Burbank
Price Range: $275 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Burbank/Downtown 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Expedia, Priceline, TripOnline SA and HotelQuickly so you can book your Residence Inn Los Angeles Burbank/Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Burbank Downtown Hotel Burbank
Burbank Residence Inn
Hotel Style:
#4 Family Hotel in Burbank
#6 Business Hotel in Burbank
#8 Romantic Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Los Angeles Burbank/Downtown staff and other travellers.
3 questions
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la ventana
over a year ago
Lino Lakes, Minnesota
over a year ago

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Questions? Get answers from Residence Inn Los Angeles Burbank/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“since the hotel is accessible to the freeway: the courtyard and mountain view rooms are quieter and worked well for us”
735LauraS, 31 Mar 2017 | Read review
“I liked 3rd floor over looking 1st street - you're on same level as laundry, and can park out back”
YvonneM806, 30 Mar 2017 | Read review
“stay on the side away from the freeway”
721campbellc, 23 Mar 2017 | Read review
“I always choose a high floor to be clear of street noise”
BrianH40, 17 Feb 2017 | Read review
“Rooms away from Highway are quieter”
86RobertT, 5 Jan 2017 | Read review
5 of 5