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Stayed here as an overnight for business. Checked in, went up to the room and upon opening the door was hit instantly by the smell of cigarette smoke. Disgusting! The non-smoking room I'd booked smelled like an ashtray! They even had a placard on the...More
Booked a King room. Had my confirmation that said King. I paid more for the Rez by selecting king over queen. It was prepaid. Put me in a smelly Queen without saying they'd downgraded me. Tried to turn on the light by the bed so...More
I have been staying here on-off with my mom & brother for about a month. I live at the 2600 Olive building that has slightly larger living spaces. The rustic Spanish themed rooms are charming and well furnished, but aren't lit well enough! The pool...More
I want to let you know how much I appreciate the friendly and quick
service your front desk folks and the maintenance man have given me. I
am especially pleased with how quickly and courteously the few minor
problems I've had, have been fixed.
As Lynda says in her post 2 back: somehow I think that people are reviewing this hotel when in fact they aren't.
This hotel is fantastic. Busy on the Olive side, alley on the other. The only thing we heard was the occasional ambulance. Clean,...More