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Extended Stay America - Los Angeles - Burbank Airport

220 reviews
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Traveller (32)
Room & Suite (13)
Dining (2)
Overview
  • Excellent20%
  • Very good25%
  • Average17%
  • Poor15%
  • Terrible23%
Travellers talk about
“long stay”(4 reviews)
“front desk staff”(11 reviews)
“burbank airport”(14 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Los Angeles - Burbank Airport
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)Write a Review
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All reviewslong stayfront desk staffburbank airportshopping centerchange roomswithin walking distancelaundry roomcomfortable stayroom was clean and comfortablelos angelesstapleswalmartmetrolinkconveniencerenovationstudiohollywood
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11 - 15 of 215 reviews
Reviewed 23 October 2017

In a convenient location but not a comfortable place to stay. Our first assigned room was stinky and they assigned rooms which are being renovated at the same time. You'll find a note when you enter the room that people will be coming at 8...More

Review collected in partnership with Extended Stay
Thank Littlesong60
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 23 October 2017

We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience they caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced...More

Reviewed 11 October 2017

I have never felt the need to give a bad review, so this is a first. I rented three rooms for a short vacation with my grandkids and unfortunately we found them dirty and in need of renovation. The trash can had stuff in it...More

Thank jcasas46
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 12 October 2017

I apologize for the disappointing stay you had with us. We're sorry we let you down with regard to the cleanliness of your room. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process,...More

Reviewed 10 October 2017

This was a really good find for my last work trip. The breakfast isn't much to write home about and the internet was pretty slow unless you paid for the high speed, but other than that it had everything I needed.More

Review collected in partnership with Extended Stay
Thank brz4mus1c
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 10 October 2017

Thank you for including Extended Stay America in your travel plans. It’s nice to know you were overall pleased with your stay, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and hope the positive aspects of your visit...More

Reviewed 17 August 2017 via mobile

I had a last minute trip planned to Universal Studios Hollywood. My boyfriend and I booked for a 1 night stay. We drove really early in the morning from the valley about a 5-6 hour drive and asked if we can check in early around...More

Thank sarah5109
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 17 August 2017

Thank you for being our guest. It’s nice to know our location was convenient for your needs and that you were overall satisfied with your stay. However, we sincerely apologize for the behavior of our front desk associate and for the issues you encountered in...More

Reviewed 10 August 2017 via mobile

Don't be fooled by the name, they don't have utensils or pots and pans to make it, the kitchen is there, but that's it! It is for showing only. When asked the staff about it, they told us to go to target! Well, I should...More

Thank Sveta S
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 11 August 2017

Sveta, we apologize for not meeting your expectations and regret the inconvenience caused. We are sorry to read that you were disappointed with the lack of in room amenities. We have shared your concerns with our management team to improve our future guest's experience. We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 125 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 125 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (13)
Dining (2)
Hotel & Grounds (22)
Bathroom (6)
Questions & Answers
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Arne P
8 June 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
0
Votes
LTAYLORTempe_AZ
4 May 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
0
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dradia
23 October 2015|
Answer
Response from Anthony W | Reviewed this property |
Yes they do
0
Votes
Room Tips
"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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"Twin Room with iron board. Cheap stay for longer visit to L A. Neat!"
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