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Hotel Amarano Burbank

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Hotel Amarano Burbank
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842 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Reviewed 26 May 2015

Negatives - Headboard of bed fell off coming into room on second day. Had to wait while maint. repaired. Room safe had glitch and would not reopen. Took maintenance the trips and a day to solve. No towels by the pool. Had to track down staff. Positives - hotel staff were the nicest and most professional I've been around. They...

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Helpful?
Thank Bob W
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We appreciate you taking the time out to post a review. I want to express our sincere apologies for any deficiencies you experienced with your room and I can assure you, this is not the norm and we ask that you give us another opportunity when traveling to the LA area. I would be more than happy to assist you...

Reviewed 25 May 2015 via mobile

Awesome stay relaxing, great staff, quiet, clean and best of all affordable for the area! Will definitely recommend this to anyone that needs a little tranquility during their vacation. Will recommend this place to anyone!

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Helpful?
Thank Luis A
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We are very glad to hear how much you enjoyed your stay and thank you so much for the 5 star review. It is always nice when we have delivered the superior service and guest satisfaction our guests have become accustomed to. Thank you for your recommendation. Sincerely, Tom Whelan General Manager

San Diego
Reviewed 23 May 2015

Check-in was fast and easy - the lobby is very nice and clean. They have a gathering area and small bar that was also very nice. The room was clean, beds were comfortable. The two problems with the room were the bathroom, the ceiling was in bad shape and there was need for some updating, and the coffee in the...

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Helpful?
Thank MathNerd2004
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out to post a review and we hope you enjoyed your Girls Getaway weekend. Our sincere apologies for any inconvenience with regards to your room and we are happy to hear how much you enjoyed the jacuzzi and the pool area. We are very excited with our new rooms coming online January 2016 and look...

Cypress, Texas
Reviewed 20 May 2015

The hotel sits in the middle of a residential area BUT it is across the street from a shopping center that has a Von's grocery store, Starbucks and Bea's breakfast diner. There is plenty of parking for your car so no need to pay valet $35 a night. We had absolutely no trouble parking our car or walking across the...

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Helpful?
Thank Becky A
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out of your busy schedule to post a review and for considering us a great gem. You are correct. The Hotel Amarano is centrally located in the heart of the media capital of the world, just a short distance from Universal Studios, Warner Brother, Disney & Hollywood. Thank you again! Look forward to seeing you...

Lititz, Pennsylvania
Reviewed 18 May 2015

Truly a wonderful visit. As a past hotelier, travelling with a retired airline captain as my husband, we critique our hotel stays! This hotel is officially our Burbank home away from home. Extremely hospitable staff, and the hotel is immaculate; we love our room! Quite frankly the hotel parking ain't cheap! But, with that said, yes, parking for free is...

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1Thank Christine V
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

We are excited to hear how much you enjoyed your stay and that you would consider us your home away from home. We have a great team of professionals, dedicated to giving 110% every day and we thank you for your kind remarks. Look forward to seeing you on your next visit. Sincerely, Tom Whelan General Manager

Los Angeles, California
Reviewed 14 May 2015

Stayed at the Amarano as our house was being worked on. The staff was so amazing and helpful, specially the bar tender. Rooms are super clean and spacious. Might want to stay there just for the heck of it:)

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Helpful?
1Thank Christian H
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for your review and it's always nice to hear when someone considers us a home away from home. We pride ourselves on superior service and guest satisfaction and it is always nice to hear when we have delivered. I have passed your kind words on to our team and we look forward to seeing you on...

Phoenix, Arizona
Reviewed 14 May 2015

We were in Burbank for a Bar Mitzvah. Hotel Amarano offered a wonderful package for the weekend that included free parking and complimentary cocktails! The hotel's location was central to our destinations for the weekend. The staff was friendly and accommodating, especially the parking valets as we were in and out a lot! Our room was lovely and the bed...

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Helpful?
Thank Linda P
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much and we are glad you had the opportunity to experience one of our fabulous weekend packages. Hotel Amarano prides itself on superior service and guest satisfaction and we are always happy to hear when we have delivered. Thank you again and look forward to seeing you on your next visit. Sincerely, Tom Whelan General Manager

San Jose, California
Reviewed 13 May 2015

We always stay at the Hotel Amarano when we visit this area. Such a perfect boutique hotel - from the great bar, to the contemporary styling, to the service at the desk, to the appealing rooms. Loved our stay!

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Thank Gascher1
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for taking time out to post a review and letting us know how much you enjoyed Hotel Amarano. It is our pleasure to make your stay as enjoyable as possible, whenever you're staying with us. We look forward to seeing you on your next visit. Sincerely, Tom Whelan General Manager

Burbank, California
Reviewed 3 May 2015

Reserved online with a 3PM checkout option. When checking in, verified with the check-in agent - who didn't really make any eye contact that this was added to the room. Next day, three staff knocked on my door in spite of this and my having a do not disturb on the door. When I checked out, the person at the...

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Thank 239Adam101
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for your review. We pride ourselves on superior service and guest satisfaction and it is disappointing when one of our guests feels that we did not deliver and meet their expectations. I can assure you, this is not the norm here at Hotel Amarano and would ask that you give us another opportunity sometime in the future when...

Denver, Colorado
Reviewed 1 May 2015

I chose the Amarano for its location and for that it was perfect-- right across the street from my daughter's new apartment and very close to Warner Brothers and Universal. Although pricey I found the valet to be attentive and courteous. Some of the people on the front desk were great-- others just ok. One guy gave us great restaurant...

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Thank msf5280
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

It is so nice to hear how much you enjoyed your stay here at Hotel Amarano and for taking time out to post a review. My sincere apologies for your experience with the shower head and tub drain and we are happy to hear this did not take away from the rest of your stay. Look forward to meeting you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more   less 

Additional Information about Hotel Amarano Burbank

Address: 322 North Pass Avenue, Burbank, CA 91505 (Formerly The Graciela Burbank)
Region: United States > California > Burbank
Price Range: $261 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Amarano Burbank 4*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#2 Business Hotel in Burbank
#3 Romantic Hotel in Burbank
#6 Family Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Amarano Burbank staff and other travellers.
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3 months ago
9 months ago
Sacramento, California
over a year ago

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Questions? Get answers from Hotel Amarano Burbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King with pool view. Some have balconies.”
 of 5 bubbles WaynethePain, 10 Mar 2017 | Read review
“Try to get a room without carpet (it´s very dusty rooms)”
 of 5 bubbles richardvP3858IR, 25 Feb 2017 | Read review
“The newly remodeled King Executive Suites are absolutely beautiful, quiet, spacious, and breathtaking.”
 of 5 bubbles MrsSawyerberg, 25 Feb 2017 | Read review
“Ask for a room not on the street.”
 of 5 bubbles bernocco2017, 28 Jan 2017 | Read review
“Contact the hotel directly.”
 of 5 bubbles 38helenf, 10 Jan 2017 | Read review
5 of 5