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Holiday Inn Buena Park Hotel & Conference Center

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Holiday Inn Buena Park Hotel & Conference  Center
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472 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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auckland, nz
Reviewed 4 weeks ago

This hotel is your typical Holiday Inn with average rooms and facilities but with an emphasis on the tour and conference guest. We got a deal with breakfast included but was surprised that it wasn't the usual buffet style you normally get. You get vouchers from reception for each person in your party for each day then you order off...

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Helpful?
Thank hornboy
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your feedback. Though we do not offer a buffet daily, you correctly mention that our breakfast inclusive packages get a voucher to order anything off of our standard menu. Guests tend to like the variety not offered on buffets, especially when staying for several days. Our location off of the 91, just down the street from Knotts Berry...

Ridgefield, Washington
Reviewed 5 weeks ago via mobile

This was a fine hotel for what it is. First off, almost all the hotels in this area are 40+ years old and have been variously upgraded over the years. The staff was very friendly and service oriented but aside from "fresh lipstick" the property itself is a "pig." It's old. I was here during their recent "record rains" and...

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Helpful?
Thank John B
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your detailed review giving an interesting perspective from a former local. We did experience excessive rains, as you noted, during your stay and are busily addressing the issues that came up. As you also noted, rain in that amount is rare in Southern California and unexpected issues arose -- not only in our hotel but in the entire...

Reviewed 22 January 2017 via mobile

This hotel is great, the staff is friendly, rooms are clean and roomy. The area is easy to walk to different places to eat and target is right across the street. Knotts Berry Farm is right up the street and easy to get to.

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Helpful?
Thank Andrew N
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for the 5 star review!

Carle Place, New York
Reviewed 22 January 2017

Came from NY and didn't have the available to change my hotel. This hotel is more of a conference center. Meeting were going on in many rooms on the main floor through each day of my stay. On my stay here I had no hot water. Had to leave for a prepaid tour with no shower. What is worse is...

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Helpful?
Thank Ro D
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your feedback. Though we certainly do have meeting and conference space and host social and corporate events, our team is certainly focused on ensuring guests staying at our hotel have everything they need to enjoy their stay. Our rooms have recently been renovated, so the in-room issue we want to address as it's not the norm. We are...

Salt Lake City, Utah
Reviewed 21 January 2017

I went to my room only to find a cockroach on my jacket that was laying on the bed. They front desk offered to put me in another room. There was no hot water for you to shower with. I had them dry clean my jacket and they couldn't find it until the day I was checking out. They kept...

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Helpful?
Thank Ekov1
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We apologize for the delay in responding as we were researching the issues experienced and followed up with our catering, front desk teams and the coordinator in charge of your meeting event. Our catering manager works directly with each meeting coordinator on what they require within the budget. In this case, the training coordinator did not request food (breakfast/dinner) and...

Reviewed 28 December 2016

Lobby was spotless and maids were very sweet. Rooms were very up to date and clean. We Did call a few times for towels and shampoo and received it right away. Alex was very accommodating and genuine. Pool is heated and they also have a hot tub. Room service was on time and very delicious

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Helpful?
Thank wendy l
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Thank you for your feedback and for choosing Holiday Inn Buena Park!

Reviewed 7 December 2016

this hotel was fantastic! I was impressed by the entire hotel There was a beautiful pool and a restaurant that served some very tasty meals. And if you wanted, you could even eat poolside. The rooms were modern . A step above the typical Holiday Inn that I've stayed at. Although I found the management at this location extremely difficult...

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Helpful?
Thank george j
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your comments and five star review. Though our goal is for guests to enjoy a picture-perfect stay, if something occurs we train our staff to resolve issues quickly and efficiently. We are very pleased that Alex was able to do just that. Thank you!

A TripAdvisor Member
2 reviews
Reviewed 4 December 2016 via mobile

We had an amazing employee by the name of Nino. We got to the Holliday in almost around midnight, and Nino was awesome. He was listening to us, helping us out, super nice. Earlier in the night we had a room at a differnt hotel across the street from Holliday in. The room was disgusting, and after finding out they...

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Helpful?
Thank A TripAdvisor Member
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

Though we are sorry for your bad experience at another local hotel, we are pleased that you found us and we were able to make your stay comfortable. We will pass along your comments to Nino and his manager. Thank you for choosing Holiday Inn.

Los Angeles, California
Reviewed 29 November 2016 via mobile

When we can't stay at the Knott's Hotel. We like to stay at this Holiday Inn near Knott's Berry Farm. Both times the front desk staff is super friendly at check in. Nice heated pool and spa. Great breakfast where kids eat free. Beds very comfy. Great TV where the HDMI work to use your external devices. Most importantly the...

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Helpful?
1Thank Landon G
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate the feedback and thank you for posting your review. We are pleased you enjoyed our location and amenities. (Though our free shuttle does not run on demand, as we are also providing shuttle service to Disneyland, Medieval Times, local businesses and more. We do try to have enough times available to be convenient to our guests).

St. Annes-on-Sea, United Kingdom
Reviewed 21 November 2016

Stayed Nov 2016 as part of a tour group. Hotel is located in a busy suburban area, shops and restaurants nearby. Clean and comfortable, no major issues encountered, did not try the hotel restaurant as it always seemed empty.

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Helpful?
Thank mapkblue1
HotelServiceExpernce, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review

We appreciate your feedback and hope, on your next visit, you'll be able to stay longer and enjoy all we have to offer, including our location near so many Southern California attractions.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 

Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Address: 7000 Beach Blvd, Buena Park, CA 90620-1832
Region: United States > California > Orange County > Buena Park
Price Range: $159 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park Hotel & Conference Buena Park
Buena Park Holiday Inn
Hotel Style:
#3 Family Hotel in Buena Park
#5 Business Hotel in Buena Park
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buena Park Hotel & Conference Center staff and other travellers.
17 questions
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Suffolk
over a year ago
Noosa, Australia

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Questions? Get answers from Holiday Inn Buena Park Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the Executive suite floor have Coffee available and Newspaper.”
 of 5 bubbles tonisT1001CU, 27 Sep 2016 | Read review
“If your budget allows upgrade to a pool patio room if possible.”
 of 5 bubbles Nzbliss, 25 Jul 2016 | Read review
“All rooms are fab but if you are wanting an early night maybe not the rooms facing the pool as it's open till 11 pm”
 of 5 bubbles cathysav, 14 Jul 2016 | Read review
“quiet corner”
 of 5 bubbles doteemikel, 29 Jun 2016 | Read review
“Very close to the freeway so if you want peace and quiet make sure you ask for a room towards the back of the building.”
 of 5 bubbles 80nickym, 21 Jun 2016 | Read review
5 of 5