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DoubleTree by Hilton Hotel San Francisco Airport North

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DoubleTree by Hilton Hotel San Francisco Airport North
DoubleTree by Hilton Hotel San Francisco Airport North
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681 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Francisco Airport North
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Showing 645: English reviews
Reviewed 17 April 2016 via mobile

I flew into San Francisco for my honeymoon and choose this hotel due to price and location. The price was average I guess for the area, after taxes roughly $250. Still high in my book. The hotel had an average bed, not the best I have slept on but definitely not the worse. The hotel had wifi that worked. Only...

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Helpful?
Thank Jason K
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Jason K, Thank you for your comments regarding your stay at our hotel. We do offer complimentary breakfast to our HHonors Diamond Members and a choice between complimentary breakfast or 1000 bonus points to our Gold Members. We apologize if this was not explained to you upon check-in. I'm sorry to see that you have opted to choose the...

Yuma, Arizona
Reviewed 15 April 2016

The rooms were clean and well stocked. The hotel was within good distance from everything. Beautiful view of the Brisbane Marina. Super friendly staff, willing to give directions and suggestions about the area. Would stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank InezAguirre
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear InezAguirre, We appreciate you taking the time to leave comments about our DoubleTree San Francisco Airport North location. We look forward to welcoming you back and having you enjoy our area again. Please let us know if we may assist with reservations for our hotel. Sincerely, Erik Mendoza Asst. General Manager

Auckland, New Zealand
Reviewed 13 April 2016

Overall this was a very comfortable place to overnight between flights. Coming in late at night, the staff was friendly and the cookies were amazing. My only complaint was that I initially struggled to sleep because there was a function on site and it was quite noisy from my room.

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Helpful?
Thank LittleRiblet
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear LittleRiblet, We appreciate you taking the time to comment on your stay at our DoubleTree San Francisco Airport North location. We are glad to hear that you had a comfortable stay and that you enjoyed the DoubleTree cookies. We apologize for the distraction from the in-house function, but hope it was resolved quickly. We look forward to your next...

Brisbane, California
Reviewed 12 April 2016 via mobile

This place is good for few days. Is good for metting or a little stop in the city. Rooms are clear and confortable, breakfast good and plentiful. Receptionist talk differents languages, very professional. That's ok

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Helpful?
Thank Elisah M
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Elisah M, Thank you for joining us for your stay at our DoubleTree San Francisco Airport North hotel. We are glad you enjoyed your stay and hope to see you again soon to experience our great team, great food and comfortably clean atmosphere. Please let us know if we may be able to assist with future reservations. Sincerely, Erik...

Lithia, United States
Reviewed 11 April 2016

Minutes from airport and right down on the water. Nice area to take morning walks. Staff is awesome and hotel is modern and clean. I've stayed here over 15-20 nights and have had great food in the hotel and excellent customer service every single visit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jason W
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Jason W, It was a pleasure having you as a guest at our DoubleTree San Francisco Airport North hotel. We too think it is a great, quiet location with great food in our newly named White Caps Drinks + Eats restaurant. We hope you will come back soon to enjoy more of the changes we've made in our newly...

Montclair, California
Reviewed 8 April 2016

My family and I were on the road 7 hours and arrived 2 hours before are check in time which was 3pm. I walked in and was greeted instantly and made to feel welcome by the front desk. In under 5 minutes I was given my room key and my family and I were on our way to are room...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Ruben O
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Ruben O, Thank you very much for the comments regarding your stay at our DoubleTree San Francisco Airport North location. It was a pleasure having you and your family as guests and we are glad you enjoyed your stay. Please let us know if we may be able to assist with any future reservations. Sincerely, Erik Mendoza Asst. General...

Chino Hills, California
Reviewed 8 April 2016

Stayed at the hotel for three nights while touring San Francisco March 25-28. Booked through the hotel website and used AAA family package which came with a great rate, free breakfast buffet, and free WIFI in the room. The hotel property, lobby, hallways, and rooms were very clean. It sits on a few hundred feet from the water in a...

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Helpful?
Thank 29Rider
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear 29Rider, We thank you for your comments here on TripAdvisor regarding your stay at our DoubleTree San Francisco Airport North location. I have addressed the AAA Family Package with our front desk team to avoid this issue during check in for future reservations. I am glad it was quickly taken care of and hope you will allow us another...

Twain Harte, United States
Reviewed 6 April 2016

The room is just too warm, sorry! While we should have called, it was late and we were just plain tired, we couldn't get the room any cooler than about 68 degrees. Maybe that is a comfort zone for most, but we just kept waking up because we were way too warm. We like a cool room for sleeping. That...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christine R
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Christine R, Thank you for your comments regarding your stay at our DoubleTree San Francisco Airport North. We wish you would have addressed the air conditioner issue you encountered with our team. It is very important to us that we Make It Right while our guests are still in-house. The 68 degrees is a safe temperature for these types...

Reviewed 6 April 2016 via mobile

I waited over 45 minutes around midnight for what they advertise as "24 hour every 30 minutes" shuttle service from the airport. Every other hotel shuttle picked up twice during my wait. Don't be fooled by the Hilton name. I wouldn't stay there again.

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Thank Karen S
San Diego, United States
Reviewed 5 April 2016

The staff was very well trained in customer service and the hotel was very clean. The breakfast buffet was very good, It had flavor and extremely diverse array of foods. The room was always clean when we returned and I felt that our belongings were safe.

Review collected in partnership with DoubleTree by Hilton
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Thank Leslie C
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Leslie C, Thank you so very much for your comments about our DoubleTree San Francisco Airport North location. We take pride in providing the best guest services, clean rooms, great food and security being our number one priority. We hope you will return soon to enjoy our newly opened restaurant with a new menu, new look and new name....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcome the moment you arrive at DoubleTree by Hilton Hotel San Francisco Airport North with a freshly baked chocolate chip cookie on arrival. Ideally located between downtown San Francisco and San Francisco Airport - just 2.5 miles away via our complimentary airport shuttle service - this modern San Francisco Airport hotel boasts stunning views of the San Francisco Bay. Guests enjoy easy access to attractions including Alcatraz, Chinatown, Muir Woods and the San Francisco Zoo. Watch the San Francisco Giants play a game of baseball at AT&T Park, or enjoy a crafted beer or wine tasting adventure, just minutes away. Business travelers at this hotel will appreciate our proximity to Moscone Convention Center and businesses including CA Technologies, Actelion Pharmaceuticals, Hitachi and Genentech. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Francisco Airport North

Address: 5000 Sierra Point Pkwy, Brisbane, CA 94005-1825 (Formerly Radisson Hotel San Francisco Airport Bay Front)
Region: United States > California > Brisbane
Price Range: $186 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Francisco Airport North 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Radisson Hotel Brisbane
Radisson Brisbane
Brisbane Radisson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for bay facing room”
 of 5 bubbles N6142WQpeterm, 11 Mar 2017 | Read review
“Rooms on the south side offer a view of the Bay”
 of 5 bubbles dnchambe, 24 Feb 2017 | Read review
“A view over the water is nice.”
 of 5 bubbles worldtourist21, 13 Feb 2017 | Read review
“choose a room with the view of the bay”
  • view from our room
  • our room
 of 5 bubbles sabi0james, 2 Feb 2017 | Read review
“If you have Hilton Honors membership they offer extra service and appointed floors and rooms.”
 of 5 bubbles williamlY1099UV, 7 Jan 2017 | Read review
5 of 5