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DoubleTree by Hilton Hotel San Francisco Airport North

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DoubleTree by Hilton Hotel San Francisco Airport North
DoubleTree by Hilton Hotel San Francisco Airport North
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658 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Pleasant Hill, California
Reviewed 5 days ago NEW

The service, the room, the ambiance are all wonderful. The "average" rating is due to their having replaced the Xebec restaurant with White Cap, a very poor substitute. We used to look forward to having a nice dinner at this hotel before our next morning flight from SFO. No more....

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Helpful?
Thank YayoNorCal
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear YayoNorCal, We appreciate your comments regarding your stay at our DoubleTree San Francisco Airport North. We hope we may be able to change your mind on our new concept with WhiteCaps as it is a refreshing new menu. The entrees are changed on a weekly basis to allow our guests new options especially if they are return guests or...

United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Hhonors Floor rooms are very clean and well appointed. Check in was thorough, but speedy, as was check out. Restaurant staff was welcoming and provided great service. Buffet breakfast had ample choices and the coffee was piping hot and good, not bitter. FREE parking is greatly appreciated. This property is located just off the 101 FWY, which makes for...

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Helpful?
Thank CalfiorniaDreamin
About Hotel's Favourite Review
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear CaliforniaDreamin, Thank you again for letting others know of your great stay at our DoubleTree San Francisco Airport North location. Please let us know if we may be of assistance with future reservations. Sincerely, Erik Mendoza Asst. General Manager

Brisbane
Reviewed 6 days ago NEW

We stayed here last month for a few nights as downtown was heavily booked. Very nice hotel. The bar staff and the restaurant staff are very friendly and the food and drink options were great. It was only a few minutes from the airport and with the shuttle going quite regularly its easy to stay here and fly out. Also...

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Helpful?
Thank worldtourist21
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear worldtourist21, We greatly appreciate the response regarding your stay at our DoubleTree San Francisco Airport North location. Our physical location is a great reason to stay with us outside of the hustle & bustle of the city, but with easy access. I apologize if you felt that our front desk team was not very friendly. I will be sure...

Carmel, California
Reviewed 6 days ago NEW

This is a go to hotel if you want to be near San Francisco but not IN it. Cookies upon check-in, water and free breakfast (we are Hilton Honors members) plus a very comfortable room. What more could you ask for? How about very friendly staff, a shuttle to the airport and a walking path outside the front door.

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Helpful?
Thank phh26541
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear phh26541, Thank you so very much for your wonderful response. We appreciate your stay here at our DoubleTree San Francisco Airport North location and hope to welcome you back soon. Please let us know if we may assist with reservations. Sincerely, Erik Mendoza Asst. General Manager

Kissimmee, Florida
Reviewed 1 week ago

This would be a great place for a simple in and out one night sleep. But if you are here on vacation then take note of the following: 1- You might sleep with a spider next to you, if that is okay with you that you are in the right place (I have attached a picture( 2- The hotel is...

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Helpful?
Thank NabilAudah
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear NabilAudah, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we’re working with our team to ensure the situations don’t happen again. Our guests’ health and safety is extremely important to us and we work closely...

Jacksonville, Alabama
Reviewed 1 week ago

Comfortable and clean hotel. Great breakfast each day. Maybe 8 minutes from the airport and 15 minutes from the Mission District. A great benefit at this hotel is parking is complimentary, so if you have a car, this is a great deal. Met all of our needs.

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Helpful?
Thank TheBigD2014
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear TheBigD2014, We appreciate your feedback regarding your stay at our DoubleTree San Francisco Airport North location. Yes, the complimentary parking is a great benefit to staying at our location as well as the easy access to many area attractions. We look forward to welcoming you back in the future. Sincerely, Erik Mendoza Asst. General Manager

Champaign, Illinois
Reviewed 1 week ago

Hotel provided great service. We missed hotel shuttle so they paid for our taxi to hotel. Needed a feather free room so they removed feathers quickly and gave us vouchers for an appetizer, dessert, or drink. Shuttle going to SFO next morning was right no time. A great stay.

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Helpful?
Thank RTTeacher
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear RTTeacher, Thank you for your wonderful response regarding your stay at our DoubleTree San Francisco Airport North location. We are glad to hear that our team was able to provide you with a great stay. Please let us know if we may be able to assist with future reservations. Sincerely, Erik Mendoza Asst. General Manager

Reviewed 2 weeks ago

We stayed in this hotel based on Tripadviser review. However, the result is not as good as expected. First of all, the facility is quite old. Second, the air seemed full of the smoke from other "smoke room". But we stayed in non-smoking room actually. Lastly, the elevator was also out of dated. All in all, this hotel is even...

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Helpful?
Thank ma v
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear ma v, We appreciate you taking the time to provide your feedback regarding your stay. If you would be so kind as to contact me at erik.mendoza@hilton.com, I'd like to Make It Right for you. I'd also like to ensure your comments were for the correct hotel as our hotel has been newly renovated and our elevators were updated...

Manila, Philippines
Reviewed 2 weeks ago

The hotel has a great view of the bay and is very near the airport. The room is spacious and has the usual amenities. It has a restaurant and a gift shop. Parking is spacious. It is also a good jump-off point if one wants to see other San Francisco attractions.

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Helpful?
Thank sabi0james
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear sabi0james, Thank you for your comments regarding your stay at our DoubleTree San Francisco Airport North location. Our complimentary parking and our physical location are a great reason to choose our hotel as we are a short drive to SFO, downtown San Francisco and many other area attractions with easy access on and off the 101. We hope to...

North Chicago, Illinois
Reviewed 2 weeks ago

Good location if you have a rental car. Free parking. Room is modestly clean and roomy. There are no restaurants around the hotel. You have to drive a distance to find something to eat. Easy access to highway.

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Helpful?
Thank Mommyphant
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Mommyphant, We appreciate your comments regarding your stay at our DoubleTree San Francisco Airport North location. We do have the WhiteCaps Restaurant on site which offers breakfast, lunch and dinner along with our lounge. Please be sure to visit WhiteCaps upon your next stay for a delicious meal. We look forward to your return. Sincerely, Erik Mendoza Asst. General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Feel welcome the moment you arrive at DoubleTree by Hilton Hotel San Francisco Airport North with a freshly baked chocolate chip cookie on arrival. Ideally located between downtown San Francisco and San Francisco Airport - just 2.5 miles away via our complimentary airport shuttle service - this modern San Francisco Airport hotel boasts stunning views of the San Francisco Bay. Guests enjoy easy access to attractions including Alcatraz, Chinatown, Muir Woods and the San Francisco Zoo. Watch the San Francisco Giants play a game of baseball at AT&T Park, or enjoy a crafted beer or wine tasting adventure, just minutes away. Business travelers at this hotel will appreciate our proximity to Moscone Convention Center and businesses including CA Technologies, Actelion Pharmaceuticals, Hitachi and Genentech. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Francisco Airport North

Address: 5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
Region: United States > California > Brisbane
Price Range: $189 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Francisco Airport North 3.5*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Hotel San Francisco Airport North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Brisbane
Radisson Brisbane
Brisbane Radisson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view over the water is nice.”
 of 5 bubbles worldtourist21, 13 Feb 2017 | Read review
“choose a room with the view of the bay”
  • view from our room
  • our room
 of 5 bubbles sabi0james, 2 Feb 2017 | Read review
“If you have Hilton Honors membership they offer extra service and appointed floors and rooms.”
 of 5 bubbles williamlY1099UV, 7 Jan 2017 | Read review
“High floor on the end bayside is most quite. Otherwise, Freeway noise is easily heard. View from higher floors are all nice.”
 of 5 bubbles COmamma, 28 Dec 2016 | Read review
“ask for room over looking the bay if your a HHonors you will stay on the 5th or 6th floor.”
  • very nice view
  • at dusk
 of 5 bubbles teals121212, 20 Dec 2016 | Read review
5 of 5