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Stayed at this hotel while attending a local business meeting. Arrived late and parking was very limited, however, there was available parking on the street which accommodates RV’s, campers, U-Haul’s, etc. When I asked if street parking was allowed (didn’t want to be towed), I...More
Response from BWPlusTwinViewMgt, Front Office Manager at Holiday Inn Express & Suites BrentwoodResponded 4 weeks ago
Thank you for taking the time to provide us with your feedback 1DisneyFan1955. We appreciate you recommending our location and we are delighted that your stay was good. We do have a small pool, unfortunately no jacuzzi. We do unfortunately have limited parking, but street...More
The people were great! Very friendly and helpful. The room was delightful and parking easy. The only thing that was not great is the breakfast. Horrible! Could not eat the sausage. The eggs did not appear to be made fresh from real eggs. The bacon...More
Response from bpatel0118, General Manager at Holiday Inn Express & Suites BrentwoodResponded 9 August 2018
Thank you 908kathrynp for taking the time to provide us with your feedback! We apologize for the breakfast not being to your satisfaction. We do provide the breakfast that is required by IHG, but by next year all Holiday Inn Express' will have a new...More
The hotel is bright and modern, and our room was clean and comfortable. We were at the end of the hallway, away from the very loud elevator, and it was nice and quiet. The breakfast was the same as other Holiday Inns, but not quite...More
Response from Vanessa G, Front Office Manager at Holiday Inn Express & Suites BrentwoodResponded 31 July 2018
Thank you mejavi for your feedback! We apologize for the breakfast not comparing to the others! We hope that once we switch to the new items they will be just as delicious in comparison. Besides that we are delighted that your room was satisfactory and...More
Brand new hotel with spacious and clean rooms, nice bathrooms and comfy bed and pillows. Highly recommended for a good night's sleep. Staff friendly and efficient, checking in and out was a breeze. The breakfast however could use a bit of TLC, biscuits and cinnamon...More
Typical Holiday Inn, newer building, clean rooms, comfy beds. Pool is very small. Good breakfast in morning, pancakes, muffins, sausage, biscuits & gravy, eggs, oatmeal, cinnamon rolls, coffee, juice, yogurt. Staff was ok, friendly but not overly gracious we were there. All in all we...More
I stayed there on Friday 3/24 and Saturday 3/25. The 24th was the first day the hotel was open. I had a nice conversation with the hotel manager and he told me that they had been having trouble with people making... More
I stayed there on Friday 3/24 and Saturday 3/25. The 24th was the first day the hotel was open. I had a nice conversation with the hotel manager and he told me that they had been having trouble with people making reservations by phone. I would say try again.