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05/11/2017 06/11/2017
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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    +1 855-707-4586
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of USD 136/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 120*
    USD 109*
    SAVE USD 11
    USD 113*
    USD 113*
    Traveller (125)
    Room & Suite (120)
    Dining (50)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “big bear” (236 reviews)
    “best westerns” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
    Special Offer: BOOK DIRECT AND SAVE
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    The Lodge at Big Bear Lake, a Holiday Inn Resort
    560 reviews
    #4 of 7 hotels in Big Bear Lake
     
    Hilton Palm Springs
    1,347 reviews
    #16 of 74 hotels in Palm Springs
     
    Ace Hotel and Swim Club
    889 reviews
    #19 of 74 hotels in Palm Springs
     
    Lake Arrowhead Resort and Spa, Autograph Collection
    507 reviews
    #1 of 3 hotels in Lake Arrowhead
     
    Rooms
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (666)
    There are newer reviews for Best Western Big Bear Chateau
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    21 - 25 of 643 reviews

    Reviewed 27 August 2017

    This is a pretty hotel in a great location. The rooms were clean and staff was generally friendly. But there are tip jars and envelopes everywhere with little signs alerting guests to there presence. And we were charged with a resort fee when we checked...More

    Review collected in partnership with Best Western
    Thank Lisa H
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 30 August 2017

    We do apologize for not meeting your expectations. we will try harder to address these concerns and hope you will give us another chance.

    Reviewed 24 August 2017

    Great vacation. Will try for next year or sooner. Nice place to stay. Close to everything. Enjoyed being near the Marina the zoo village shopping and just being in fresh air and blue sky's . Look forward to next time.

    Review collected in partnership with Best Western
    Thank Karen N
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 25 August 2017

    Thank you for your review. We value your feedback and appreciate your business. We are glad that you enjoyed your stay with us. We hope to see you again in the future.

    Reviewed 17 August 2017

    We stay here annually when we pick up our son from easterseals Camp. It's conveniently located, not far from restaurants and Big bear village. It's a pet friendly hotel and for the past couple of years we've been bringing our dog, a 38 lb. puggle....More

    Review collected in partnership with Best Western
    Thank MsMgmt
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 18 August 2017

    We are happy to hear that you enjoyed your stay and thank you for writing a review for others to read about your experience. See you next year

    Reviewed 14 August 2017

    I checked in on line the day before. When I arrived my room was not ready for two more hours. When I got into my room (stairs only) I returned back to the desk and requested a new room. I was very unhappy until Todd...More

    Review collected in partnership with Best Western
    Thank SCOTT M
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 16 August 2017

    We are sorry that you were unhappy with your stay. We will try hard to fix the issues that you experienced. Thank you for letting us know. We do hope that you will give us another chance in the future.

    Reviewed 14 August 2017

    We've stayed here 2x prior & we're very pleased every time. Hotel is maintained very well & rooms are very comfortable & cozy. Looking forward to going back again soon! Staff was friendly & very helpful.

    Review collected in partnership with Best Western
    Thank Jccrane
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 16 August 2017

    Thank you for taking the time to give us a review. We are happy that you had a great experience. We do hope to see you again in the future.

    The Lodge at Big Bear Lake, a Holiday Inn Resort
    560 reviews
    #4 of 7 hotels in Big Bear Lake
     
    Hilton Palm Springs
    1,347 reviews
    #16 of 74 hotels in Palm Springs
     
    Ace Hotel and Swim Club
    889 reviews
    #19 of 74 hotels in Palm Springs
     
    Lake Arrowhead Resort and Spa, Autograph Collection
    507 reviews
    #1 of 3 hotels in Lake Arrowhead
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Hot Tub
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 109 - USD 432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Expedia, Travelocity, Best Western, Orbitz, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
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    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Ace Hotel and Swim Club
    889 reviews
    58.49 km away
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    560 reviews
    3.12 km away
     
    Lake Arrowhead Resort and Spa, Autograph Collection
    507 reviews
    28.63 km away
     
    Hilton Palm Springs
    1,347 reviews
    56.18 km away
     
    Nearby Restaurants
    Vons
    61 reviews
    1.00 km away
    Get The Burger
    144 reviews
    .63 km away
    Black Diamond Tavern
    117 reviews
    .12 km away
    Hacienda Grill Mexican & Sports Bar
    168 reviews
    .87 km away
    Nearby Attractions
    Snow Summit
    368 reviews
    1.01 km away
    Stanfield Marsh Wildlife and Waterfowl Preserve
    14 reviews
    1.47 km away
    Swim Beach
    28 reviews
    1.41 km away
    Altitudes Massage
    22 reviews
    .05 km away
    Ask a question
    Questions & Answers
    avoma42
    17 April 2017|
    AnswerShow all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    14 August 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "The king rooms with balcony's seem nicer."
    Read review
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
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