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01/10/2017 02/10/2017
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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
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    01/10/2017 02/10/2017
    USD 123*
    USD 118*
    SAVE USD 5
    USD 122*
    USD 122*
    Traveller (125)
    Room & Suite (120)
    Dining (50)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
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    The Lodge at Big Bear Lake, a Holiday Inn Resort
    555 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Hilton Palm Springs
    1,325 reviews
    #14 of 73 hotels in Palm Springs
     
    Homewood Suites by Hilton San Bernardino
    276 reviews
    #1 of 32 hotels in San Bernardino
     
    Ayres Hotel Redlands
    942 reviews
    #1 of 9 hotels in Redlands
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (657)
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    1 - 5 of 634 reviews

    Reviewed yesterday

    We were quite surprised by the interior furniture and the made to order breakfast served. The room had beautifully crafted cabinets instead of the typical conventional closets in most hotels. Everything here was a pleasant surprise.

    Review collected in partnership with Best Western
    Thank srffdad
    Hotel's Favourite
    Reviewed 17 August 2017

    Some say the chateau is a bit much for Big Bear Lake, but we think the European motif fits in perfectly with any ski resort. Starting with the basics, this hotel is clean and well run. The staff is friendly and helpful none better in...More

    Review collected in partnership with Best Western
    Thank two4theroad_7
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 18 August 2017

    Thank you for your review and rating. Have a great rest of the year.

    Reviewed 5 days ago

    We have found Best Western hotels usually dependable for a comfortable bed and good restaurants. The one in Big Bear Lake, CA have neglected to check their beds for comfort and noisiness. Also the balcony screen door was off its track and the wardrobe door...More

    Review collected in partnership with Best Western
    Thank A4221YHmaryh
    Reviewed 1 week ago

    Our motorcycle group comes here every year. They do a great job in accommodating our group. The hotel has a wonderful pool area in the pine tree forest with plenty of tables and chairs for a large group to enjoy. The Breakfast is continental but...More

    Review collected in partnership with Best Western
    Thank stevenbL9795KI
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for your review. We value your feedback and appreciate your business. We are pleased that you had a good time. We do hope to see you again in the future.

    Reviewed 1 week ago

    Great place to stay, clean, comfortable, bar and restaurant and a nice breakfast. Good location and ample parking. Nice neighborhood close but not to close to downtown. We stay here every year and often more than one time.

    Review collected in partnership with Best Western
    Thank B3496XGericb
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for taking the time to write a review and giving us a rating. We hope to see you again next year.

    The Lodge at Big Bear Lake, a Holiday Inn Resort
    555 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Hilton Palm Springs
    1,325 reviews
    #14 of 73 hotels in Palm Springs
     
    Homewood Suites by Hilton San Bernardino
    276 reviews
    #1 of 32 hotels in San Bernardino
     
    Ayres Hotel Redlands
    942 reviews
    #1 of 9 hotels in Redlands
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Hot Tub
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 111 - USD 421 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Travelocity, Expedia, Hotels.com, Booking.com, Orbitz, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
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    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Ayres Hotel Redlands
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    35.40 km away
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    555 reviews
    3.12 km away
     
    Homewood Suites by Hilton San Bernardino
    276 reviews
    40.57 km away
     
    Hilton Palm Springs
    1,325 reviews
    56.18 km away
     
    Nearby Restaurants
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    Hacienda Grill Mexican & Sports Bar
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    Nearby Attractions
    Snow Summit
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    14 reviews
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    Altitudes Massage
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    Ask a question
    Questions & Answers
    avoma42
    17 April 2017|
    AnswerShow all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    14 August 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
    "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
    Read review
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