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All reviewsview of the laketop floorbig bear lakeremodeled roomboat rentalswalking distance to the villagetwo double bedsfantastic locationwalls are thingreat roomsnow summitping pongpool and jacuzzirestaurants and shopspine knotnice fireplaceceiling fan
All rooms have a great view of Big Bear Lake. Stairs to 2nd floor are covered to assist in inclement weather. Parking is plentiful and handy. The room was very clean, bed comfortable, electronic fireplace was efficient in keeping us warm (at 6700 feet elevation,...More
Thank John U
Response from MarinaBBL, Guest Relations Manager at Marina ResortResponded 7 October 2017
We are so glad you came to see us John! Thank you for all your feedback and such a detailed review!
Spent a long weekend here and found this hotel to be beautifully located. It is right on Big Bear Lake and across the street from the main part of town with all the shops and restaurants. The amenities are really nice--pool, jacuzzi, nice patios for...More
Thank Helen H
Response from MarinaBBL, Guest Relations Manager at Marina ResortResponded 4 October 2017
Helen, we are so pleased to see you had an enjoyable stay! We hope you do come back and see us again soon! Thank you!
A well located hotel, right on the lake, walking distance to the Village and Chad's Place. Rooms were okay and amazingly quiet considering the age of the place. We were there for a wedding and I expected lots of noise from all the tipsy guests...More
Response from MarinaBBL, Guest Relations Manager at Marina ResortResponded 20 September 2017
We are so sorry that you were disappointed with your stay. We are glad you could enjoy our location and appreciate all your feedback.
Booked the room through Hotels.com to earn nights towards future stays. I wasn't disappointed at all. Found the room to be a lot more than I expected. If you stay in Big Bear a lot like I do you know that few places offer A/C...More
Thank Chuck W
Response from MarinaBBL, Guest Relations Manager at Marina ResortResponded 8 September 2017
Chuck, thank you for making us your choice for Big Bear! We look forward to your next visit!
Staff were very pleasant and helpful ( best thing about the place)
Rooms looked great and were clean but you could literally hear every step from the room above and every draw opening and shutting next door.
Beds were uncomfortable, we both woke up with...More
Response from MarinaBBL, Guest Relations Manager at Marina ResortResponded 6 September 2017
We are sorry to hear that you were uncomfortable during your stay. We appreciate that every guest has a different preference for the softness or firmness of their mattress. We also apologize if you found the noise level to be high during your stay. We...More