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Viceroy L'Ermitage Beverly Hills

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690 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Fort Myers, Florida
Reviewed 24 June 2014

My most recent visit to L'Ermitage Beverly Hills involved business mixed with pleasure. The hotel's amazing history, location, vistas and cuisine make every sense tingle with delight. The rooftop with its salt water pool is ideal for detoxing from travel. The hotel's services and amenities are unsurpassed. From arrival to departure, I experienced 5-Star service throughout my stay all the...

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Helpful?
2Thank Scott O
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Scott O, Thank you so much for taking the time to write this excellent review about L’Ermitage Beverly Hills. I am so delighted to hear that you enjoyed your stay with us. Thank you for the kind words regarding our service, rooftop pool and recently launched new LIVELLO menu. We look forward to welcoming you back to L'Ermitage Beverly...

Little Rock, Arkansas
Reviewed 23 June 2014

We LOVED our stay at L'Ermitage! We arrived close to midnight and the staff members were as fresh as ever. Super accommodating and friendly. Our room was excellent---when we entered the room, music was playing, bed was turned down, bathrobe on the bed, water and chocolate next to bedside and a "Welcome card" addressed to me along with 2 petit...

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1Thank Valerie K
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Valerie K, Thank you so much for submitting such a lovely review about L’Ermitage Beverly Hills. I am so pleased to hear that you and your daughter loved your stay with us. I will be sure to pass on your positive sentiments to the entire team. We hope you will have the opportunity to spend additional time at our...

New York City, New York
Reviewed 16 June 2014

L'Eermitage delivers five stars on every level. Flawless check-in, lovely rooms with all the frills, a pool/sun deck worth cancelling your plans for, a cherry house car and one of the best group of staff in the industry. I would be a fool to not shout out the folks in housekeeping as well as room service, they really are working...

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1Thank BigTrippinNYC
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear BigTrippinNYC, Thank you for taking the time to write this review about L’Ermitage Beverly Hills. I am so delighted that you thoroughly enjoyed your stay here with us. Thank you for the kind words about our staff, I will be sure to share your sentiments with the entire team. On behalf of all of us, we look forward to...

Rockport, Maine
Reviewed 8 June 2014

I enjoyed everything about my stay at L'Ermitage. The hotel is gorgeous, the room beautiful and quiet, the staff amazing and also personable -- very kind, and not at all stuffy. Anna and Samantha at reception were especially friendly and helpful, and Dana and Christine (at the concierge desk) gave wonderful recommendations and provided great service. Valet staff was exceptional...

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Helpful?
4Thank Sarah R
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Sarah R , Thank you for taking the time to write this fantastic review of L'Ermitage Beverly Hills. We are truly honored to hear that you "enjoyed everything" about your stay with us. Many thanks for the kind words regarding our staff. I will be sure to share your review with the whole team here at L’Ermitage. Please do...

London, United Kingdom
Reviewed 4 June 2014

Everything you could want in a hotel was here. Good food, great staff and beautiful rooms. Ours had a view of the Hollywood sign. From the use of the hotel car to suggesting where to go, booking restaurants, to what to see was done with no apparent effort. They have a bar area, gym, rooftop pool ( with service available...

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2Thank 21Davids22
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear 21Davids22, Thank you so much for taking the time to write a review about L’Ermitage Beverly Hills. I am so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to L'Ermitage Beverly Hills many times in the future! Warmest regards, Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills

Scottsdale, Arizona
Reviewed 27 May 2014

Service, service, service that was #1. It was really outstanding at our recent 4 night stay at L'Ermitage. This was our first stay and will not be our last. The hotel is in a great location, quiet street but only a few blocks from all the Beverly Hills activity. The service was truly the highlight. From the very helpful doormen...

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1Thank aztraveler5210
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear aztraveler5210, I wanted to thank you very much for taking the time in writing this amazing review about L’Ermitage Beverly Hills. I am so delighted that you enjoyed all elements of your experience at L'Ermitage, from beginning to end! Please do not hesitate to contact me directly the next time you visit. We look forward to welcoming you back...

Ridgewood, New Jersey
Reviewed 27 May 2014

This is the 3rd time I have stayed at the L'Ermitage for business. The staff is helpful and friendly. The rooms are spacious and comfortable. I had a great breakfast in the outdoor patio area and was relaxed in earshot of the fountain.

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Thank parkerw2014
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear parkerw2014, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so delighted to hear that you enjoyed your stay with us. Thank you for the kind words, regarding our attentive service, room configuration and the great breakfast on our LIVELLO patio. We hope to welcome you back to L'Ermitage...

Hawaii
Reviewed 21 May 2014

The service at this hotel is top notch...every employee, no matter what their job,,,is always willing to help. Whenever you come into contact with an employee, they always acknowledge you and jump at the opportunity to help. I have never been treated so well at a hotel. The rooms are gorgeous with accented wood, and wood features. The rooms are...

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1Thank Cooking_Hawaiian
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Cooking_Hawaiian , Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoy our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments...

New York
Reviewed 20 May 2014

Tucked away from the glam of the sunset strip is an oasis of class & sophisticated style. In the heart of Beverly Hills, L'Ermitage is the definition of luxury. Not one detail is overlooked. The rooms are incredibly spacious and the food is devine. However, what sets L'Ermitage apart from any other hotel in Los Angeles is its staff. They...

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1Thank jeremydpenn
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear jeremydpenn , Thank you so much for taking the time to write this review about L’Ermitage Beverly Hills. I am delighted to hear that you enjoyed all elements of your stay here with us! On behalf of the entire team at L'Ermitage, we look forward to welcoming you back again soon. Warmest regards, Nicole Lundin Guest Relations Manager L'Ermitage...

Melbourne, Australia
Reviewed 19 May 2014

L'Ermitage in Beverley Hills fills the vacuum created some years ago when the Westwood Marquis was replaced by a W. L'Ermitage is a tranquil and stylish hotel with large rooms and very comfortable facilities including bar facilities and adjacent outdoor areas where lunch is served. When my wife and myself arrived at 2.00 am after a much-delayed flight from New...

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Thank Caplink
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear ausveg, I would like to take this opportunity to thank you for your review. I am so pleased to hear that you enjoyed your stay here at L’Ermitage Beverly Hills. I have shared your positive review with the entire team here and they were thrilled to receive such fantastic feedback of the service they provided, as well as the...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 

Additional Information about Viceroy L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: $645 - $1,219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
Reservation Options:
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy L'Ermitage Beverly Hills staff and other travellers.
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Questions? Get answers from Viceroy L'Ermitage Beverly Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for rooms that face out toward Hollywood signage and away from street entrance.”
 of 5 bubbles LawrenceD884, 20 Mar 2017 | Read review
“we asked for a room that didn't face the street so it was quiet.”
 of 5 bubbles franb41, 6 Mar 2017 | Read review
“Rooms off the street face the Hollywood Hills, should be quieter.”
 of 5 bubbles 4snickers, 6 Feb 2017 | Read review
“I'd go high on the floors... and I liked the view of Burton Way and downtown Los Angeles.”
 of 5 bubbles 280howardr, 29 Jan 2017 | Read review
“Best experienced if you've hired a car, and rooms on higher floors are quieter.”
 of 5 bubbles roksi_001, 3 Jan 2017 | Read review
5 of 5