Broken River Mountain Resort
Eungella Dam Rd., Eungella, Queensland Australia
Lowest prices for your stay
USD 105
Fully refundable before Fri, 15 Dec
Go to your Happy Price
USD 99
Fully refundable before Sat, 16 Dec
Get rewarded with One Key
USD 105
Fully refundable before Fri, 15 Dec
Hotels.comUSD 99
Agoda.com
TravelocityUSD 99
View all 12 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (205)205
Room & Suite (28)
Dining (11)
About
#2 of 4 hotels in Eungella
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Broken River Mountain Resort, in the cool mountain tranquillity of Eungella National Park, is both a retreat from Queensland’s tropical heat and the world’s best location to see platypus in the wild, and it is more than just a unique wildlife experience. With exceptional cuisine from an acclaimed chef, and a choice of lodge or studio accommodation, it offers you a unique high life experience as well. An eco-resort where you can take a self drive 4WD excursion in the morning, a romantic stroll through the rainforest in the afternoon, see platypus feeding at sunset, and enjoy absolutely brilliant cuisine every night. How cool is that? Eco Tourism is ecologically sustainable tourism with a primary focus on experiencing natural areas that foster environmental and cultural understanding, appreciation and conservation.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Lazy river
Bar / lounge
Hiking
Board games / puzzles
Books, DVDs, music for children
Meeting rooms
Non-smoking hotel
Restaurant
Outdoor furniture
Picnic area
Laundry service
Show more
Room features
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Location
40Car recommended
Grade: 40 out of 100
6Restaurantswithin 10 km
6Attractionswithin 10 km
Eungella Dam Rd., Eungella, Queensland Australia
Getting there
Rental CarsSee all Eungella car hire
289Reviews1Q+A41Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 122
- 123
- 33
- 9
- 2
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Easily reached from the coast but a completely different landscape. Trails from the resort, comfortable unit, peaceful & attractive. Able to watch platypus in the river, also saw bandicoot & possum which didn’t expect.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Resort will give a lift to start of trails to walk back; Crediton trail along the river is lovely...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Muller, Marketing at Broken River Mountain Resort
Responded yesterday
Thanks for the review. Glad you enjoyed your time up on the mountain with our local flora and fauna.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed in a cabin with our children and had a great time. There was no oven in the cabin but there was a stove so we were able to prepare our own meals. The restaurant wasn’t open when we were there over the weekend but we were able to get takeaway meals. The rooms aren’t modern but they were comfortable, with a fireplace for use during winter. The river was a very short walk from our cabin and we saw at least one platypus each time we walked past, regardless of the time of day. We also saw plenty of turtles. We enjoyed the walks, our children who are 3 and 5 managed the shorter ones with no issues.
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip: Be sure you take food to cook on the stove rather than in the oven.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you are looking for platypus, this is the place to stay, a short walk from an almost guaranteed sighting (we saw them twice over a three night stay). We were in an Echidna, the most basic. The furnishings and fixtures were tired, and pretty basic. There's a slow combustion heater for winter, which probably give osme atmosphere. Not needed in summer, of course, though we had to put an extra blanket on the bed. We cooked for ourselves (as best we could with the limited facilities). Only meals offered were dinner (an interesting menu given it was likely all out of the freezer). The lounge/bar look comfortable and in better nick. No coffee machine. It seems likely from observation of Eungella township (Brokenriver is not a township) and this accommodation that tourism is not going well in the area. No services in the village. Investment is needed. ------- My accommodation ratings 5 Well above expectations – a great experience and/or quirky.. 4 Above expectations. I will come here again. I will tell friends about it. 3 Met expectations. Everything OK but nothing special. Will try some other place next time. 2 Did not meet expectations based on advertising or ratings. 1 To be avoided. …
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A beautiful location in the forest of the Eungella N.P. The cabin was very clean and with plenty of room. The bed was comfortable. Self-catering was easy. Firewood was offered for a wood heater, but the reverse cycle air conditioner was sufficient to warm the cabin. Many forest walks were available. Platypus were seen in the river. Would go again.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall our stay was very comfortable in a beautiful setting with opportunities for platypus viewing. Staff were very helpful. We stayed in Cedar Lodge B with a separate bedroom and bunks near the kitchen/dining area. The cabin was a good size with balcony and had most things we needed. There was aircon in the main room - it would have been nice to have had aircon or electric blankets in the bedroom. WiFi was supposed to be available in the cabin but it didn't work at any point in time. You need to go to reception or the dining room to get wifi access. (There is no mobile reception.) It wasn't a big deal for us but we also had issues with tv reception.
Read more
Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: There is no mobile access and wifi doesn't work in the cabins - you need to go to reception to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
My partner and I enjoyed our little winter weekend getaway to Broken River Mountain Resort, The staff were very accommodating when we rang and advised that we were late leaving and they kindly took our dinner orders too. The room was large and cosy when when the fire was going (it even stayed warm though out the next day without the fire going). Your so close to platypus viewing platforms so you can sleep in that extra few minutes without missing out and a fantastic experience of watching them in the wild. The restaurant was beautiful and even had a choice of Gluten-Free meals which were delicious! The carport is close to the rooms so you don't even have to walk that far! We honestly can't wait to come back again!
Read more
Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It’s a lovely spot next to a gorgeous river we seen lots of platapus, our room was comfortable and clean it’s not 5 star but it’s quaint, lovely balcony to sit and have quiet wine and watch and listen to wild life. staff were lovely. Dining simple food but adequate you can also bring your own food etc
Read more
Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Negatives Double PowerPoint closest to kitchen window not working Couch old and uncomfortable Only electric fry pan which has no consistent temp. Normal frypan would be better Spatula not clean Number Of cutlery inconsistent Shower head leaks Toilet systin not water saving Not much room for table and chairs Photos on website used wide angle lens much smaller than it looks Old Carpet and lino could use updating Kitchen sink plug doesn't seal properly Restaurant overpriced and food not very good Positives Fridge/freezer good size and new Microwave Separate toilet Overhead fan and air-conditioning unit work great Clean Good lighting Very Quiet Next to river and close to walking tracks Overpriced, wouldn't stay here again
Read more
Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Eat at the local pub, cheaper and way better food
Can find cheaper nicer accommodation if you...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Close to the platypus but that is it. We stayed in Cabin Style A for two nights. $240 per night for 2 adults and 1 child. The kitchen was full of cockroach poo. We ended up washing everything and keeping it in our esky. The cabin is old, dilapidated and ready for demolition. It smells musty. The floor is rotten. The shower leaks. The furniture would even get picked up on road side clean up. The beds were well worn. Doors split, handles loose. Carpet old and manky. On the second night the power went out in the evening, because it could not keep up with demand. No apology or acknowledgement when we handed the key in the next morning. On the positive side, the sheets were clean and aircon worked. It is a great location. So much potential, yet it would take a serious investor to get this up to the expectations of interstate and international travelers.…
Read more
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Shirley Muller, Marketing at Broken River Mountain Resort
Responded 9 Apr 2023
Hi GordonsSister, Thank you for taking the time to leave us feedback about your stay with us. Firstly we want to offer our apologies for the level of cleanliness described in your feedback. This does not reflect our cleaning standard at all and this instance has been passed on to facilitate further training. We'd also like to offer our apologies for the inconvenience of the power outage experienced on Friday night. The afternoon storms that came through left over 500 properties without power from Crediton > Marian. We did have the back up generator on as soon as we could until the main power came back on later on Friday night. Again we'd like to offer our apologies that our accommodation did not meet your expectations, Broken River Mountain Resort is an older, rustic style wood cabin resort in the middle of a rural rainforest. We do the very best we can with what is available to us. Thank you again for taking the time to leave us feedback, which can only help us improve.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the property is unique and there is no similar alternative, I understand this is how they can charge $280/night for a 3 star 'cabin'. First the good things: Location for platypus viewing and rainforest walks was exceptional, we saw many platypus which was the reason for the visit Air conditioning in the main area Big fridge Staff all friendly Its all downhill from here, these are the main things of concern: It would have been nice to have a latch on the door to the toilet so that you don't have to use your feet to hold it shut. Call me old fashioned but I expect doors to toilets facing the lounge room to be able to be closed property. I did talk to someone about this and told that they were aware of the issue and it will be fixed in due course. (Refer again to the rate per night!). I was frustrated that we were given this cabin for 3 nights. The kids bunk beds were bordering on being unsafe (rocking excessively) we got both our children to sleep on the bottom bunks. There was rubbish left in the bins from the previous tennants The cabin was overall dirty, the curtains and carpets looked 30+ years old One of the stove burners didn't work TV didn't work well due to signal Not enough seating for 4 in the lounge room Hot water limitation requires staggering showers at least 20 mins apart Bed was very uncomfortable I don't like complaining but feel that people should be informed of what they can expect when being charged these fees.…
Read more
Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Shirley Muller, Marketing at Broken River Mountain Resort
Responded 2 Oct 2022
Thank you for taking the time for this review. Of course we are always more happy about a great score but this gives a the chance to look into some of the issues. We do understand your complaint about the toilet door. This happened to the guests staying right before you and did not give us enough time for fixing it. We could not relocate you to another cabin as this style was completely booked during the school holidays. We do apologize for not communicating this to you clearly. We did check on the Bunk Beds already and solved the problem by just tightening the screws of the otherwise very sturdy beds. We implemented a task for our cleaning personnel to check regularly. The cleanliness of the cabins was always something we were very proud of and as we located were the problem was recently, we addressed this and are confident we are being back to our recent rating of excellent. We did not had complaints about some of the other topics you mentioned and will work through it with our Maintenance Team to solve them. Of course we are very sorry that your stay was not satisfying. We would have loved being made aware of some complaints during your stay as these would have been easy to solve. Again, thank you for this review and choosing your words in a professional manner. As you are not living too far away we would be absolutely thrilled to make up for this experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 96 - USD 105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
broken river mountain hotel
LOCATION
AustraliaQueenslandEungella
NUMBER OF ROOMS
18
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBROKEN RIVER MOUNTAIN RESORT (AU$146): 2023 Prices & Reviews (Eungella) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Broken River Mountain Resort
Which popular attractions are close to Broken River Mountain Resort?
Nearby attractions include Broken River (3.5 km), Eungella National Park (0.1 km), and Sky Window Lookout (2.3 km).
What are some of the property amenities at Broken River Mountain Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Broken River Mountain Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Broken River Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Broken River Mountain Resort?
Conveniently located restaurants include Platypus Lodge Restaurant, Broken River Kiosk, and Eungella General Store.