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Hotel Shattuck Plaza

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1,106 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Reviewed 12 October 2014

This is a lovely hotel and a great place to stay when visiting UC Berkeley - the location cannot be beat, the rooms (while on the smaller side) are clean and well appointed and the staff is friendly and helpful. A couple of annoyances kept me from giving five stars - 1) no safe in the hotel room (seriously, guys?)....

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Helpful?
Thank luxurytraveler1972
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear lc448, Thank you for your recent review on Trip Advisor - I am happy to hear you enjoyed your visit and our location on your most recent travels to UC Berkeley! Our staff works hard in providing the best service - I will ensure to share your kind words with all of them. In regards to the complimentary Wi-Fi,...

Minorca, Spain
Reviewed 10 October 2014

So I tried again, this time with my wedding party - and I really regret it, it was death by a hundred stupid nibbles. Even though it was all little things, it's the kind of stuff that even a Courtyard Marriott gets right - you'd think at $300 a night, this place would have it figured out. I paid for...

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Helpful?
1Thank Tippin
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Tippin, Thank you for your recent review on Trip Advisor - Although not scores I like to see, I appreciate you taking the time to leave this review. Your review has caught me off guard, as the staff is typically appraised for their level of service and wanting to help all of our guests by going above and beyond....

Rocklin, California
Reviewed 9 October 2014

This was a special night to celebrate an anniversary. The hotel was pricey, but well rated. I felt it would be worth it. The room was tiny, with a bathroom right next to the bed with only a sliding door. The towels were scratchy and thin. The bed was very firm. The room was noisy. The front desk did not...

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Helpful?
2Thank Rbnmom
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Rbnmom, Thank you for your recent review on Trip Advisor - First and foremost...Happy Anniversary! I am saddened to hear about your recent experience with us and I am truly sorry we did not meet your expectations. Should you be willing to give us another try, please reach out to me directly so I can personally assist with your...

Colorado
Reviewed 1 October 2014

We stayed at this hotel for 2 nights while visiting family & attending the Cal/CU game. The hotel itself is nicely finished. It appears to be recently redecorated and has a fresh, updated and clean look to it. Our room was small but comfortable. Unfortunately, we checked in late in the evening & were given the last room available. This...

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Helpful?
2Thank KatieMColorado
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear KatieMColorado, Thank you for review on Trip Advisor - I am happy to hear you enjoyed the finish of the hotel - our team works hard to keep the fresh, clean and updated look! I am very sorry about the noise challenges; however am pleased to hear the staff was able to assist with a room move on the...

oak park california
Reviewed 26 September 2014

After having spent many nights at this hotel as a visitor I now live in Berkeley. Last night I went to the bar for a beer and to watch the Giants vs Dodgers baseball game. Ordered a beer and watched the game for about half an hour. Asked to pay my tab and handed the bartender a ten dollar bill....

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Helpful?
4Thank martinr54
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear martinr54, Thank you for review on Trip Advisor - I am truly sorry about your recent experience at our property and can assure you this is not our standard, nor how we intended to make you feel. I asked that you please give us another try! I would like to welcome you back to our bar and buy you...

Boston, Massachusetts
Reviewed 21 September 2014 via mobile

This hotel was a find. San Francisco hotels were too expensive due to a conference so we decided to stay in nearby Berkeley at the Shattuck. It was the right choice. Rooms were clean and modern and all of the staff very nice and helpful. Crossing the bridge into SF was a bit of a chore due to traffic. But...

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Helpful?
Thank Arista1956
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Arista1956, Thank you for review on Trip Advisor! I am happy to hear you enjoyed your recent visit with us - Traffic can be a bit hectic on the bridge - next time I would suggest using the BART (Bay Area Rapid Transit) if it works in conjunction with the area of San Francisco you are going to. Again,...

Reviewed 18 September 2014

We stayed at the Hotel Shattuck 1 night after a trip to Napa. Our flight home the next afternoon was from the Oakland airport. We had never been to Berkeley before and thought we would use our short time there to explore the area vs staying at an airport hotel. We were greeted by a very cheerful and friendly doorman...

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Helpful?
Thank lvsdx
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear lvsdx, Thank you for review on Trip Advisor - I am pleased to hear that you were happy with your stay - I hope Napa was just as enjoyable! We look forward to welcoming you back in the near future. Kindly, Brandon Jacobsen Director of Rooms brandon.jacobsen@hotelshattuckplaza.com

Boston, Massachusetts
Reviewed 16 September 2014

The location of the hotel (across the street from the Downtown Berkeley BART station) makes it easy to get to, but also keeps things pretty noisy throughout most of the night. Earplugs are a must to drown out the street noise, musicians, and just general busyness of the neighborhood. That said - the hotel is beautifully decorated and the service...

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Helpful?
Thank Packlighttravelright
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Packlighttravelright, Thank you for your review on Trip Advisor! I am happy to hear you enjoyed your recent visit with us - I appreciate you taking the time to recognize some of our Team Members and can assure you that I will be sharing your kind words with all of our Staff. My apologies about the noise, as it...

Hong Kong, China
Reviewed 16 September 2014

We stayed at this hotel since we had to attend a wedding nearby in Berkeley and was recommended by the bride. Check-in was swift but I could not say the same about getting to our room… the hotel is huge! There were so many rooms on a floor and we finally got to ours after making a few turns. The...

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Helpful?
Thank EJC719
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear EJC719, I appreciate you taking the time to leave your review. My apologies that you felt the hotel was too large and you were not happy with the color scheme. I am happy to hear you enjoyed the location and it was convenient to come and go as needed - hopefully easy to access the wedding you were here...

California
Reviewed 14 September 2014

Would have given 4or 5 stars but for this one thing- the auto light in the bathroom, coupled with a pretty but ultimately problematic glass door. See, I came here for a good night's sleep after dealing with a stressful situation with my child who's a Cal student. Hotel is lovely, staff is friendly, food is great, beds are comfy,...

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Helpful?
1Thank SoCalbusywoman
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear SoCalbusywoman, Thank you for your review on Trip Advisor! I am happy to hear you thought that the hotel was lovely, food is great, beds are comfy, bedding is delightful and most importantly, that the staff was friendly! I am saddened to hear about your experience with the bathroom. We have the lights set on timers for energy savings/going...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 

Additional Information about Hotel Shattuck Plaza

Address: 2086 Allston Way, Berkeley, CA 94704-1430
Region: United States > California > Berkeley
Price Range: $241 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley
Hotel Style:
#1 Green Hotel in Berkeley
#1 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shattuck Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hotel Shattuck Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the street side rooms”
 of 5 bubbles axw7, 3 Dec 2016 | Read review
“Ask for a quiet location if you need it.”
 of 5 bubbles judithbP2496KS, 27 Nov 2016 | Read review
“Its best to have a back facing room which gives a view of the Golden Gate Bridge.”
 of 5 bubbles Nutanguha, 22 Nov 2016 | Read review
“The Superior King views on the 5th floor overlooking the Bay are absolutely spectactular.”
 of 5 bubbles ldthornne, 7 Nov 2016 | Read review
“higher rooms = less street noise”
 of 5 bubbles pwdrlabby, 2 Nov 2016 | Read review
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