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Hotel Shattuck Plaza

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1,135 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Peoples Republic of PDX
Reviewed 30 January 2015

This hotel has been re-modeled and is very nice. The building is old...classic. The room I was in (Deluxe King) was small but very clean with all new items you touch (carpet, furniture, walls, bathroom). Only complaint is limited TV channel selection. The staff is courteous but somewhat under-motivated. I booked through HotWire and put in 4 stars. This limits...

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Helpful?
1Thank PDXConservative
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear PDXConservative, Thank you for your recent review on Trip Advisor - We appreciate the comments provided! Again, thank you and we look forward to welcoming you back in the near future. Kindly, Brandon Jacobsen Director of Rooms brandon.jacobsen@hotelshattuckplaza.com

Tulare, California
Reviewed 28 January 2015

I decided to stay at this hotel on the basis of it being the #1 ranked in Berkeley and the normal hotel I stay at being sold out. There is no parking at the hotel and so you have to park across the street at multistory parking lot that gets very busy during the day and has limited parking spaces....

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Helpful?
1Thank ndc121
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear ndc121, Thank you for your recent review on Trip Advisor - I appreciate the kind words and am happy to see you noted that our rooms and lobby match what we provide via photos online! As for the towels, working in this industry I have to say the same thing you did - not something always noticed; however we...

Annapolis, Maryland
Reviewed 28 January 2015

I haven't visited Berkeley for about 15 years so I stayed here while on a business trip for one night. I was pretty surprised that the area was not nicer than it was that long ago - in fact, it is fairly unpleasant. Many homeless folks, lots of bad smells, no parking associated with the hotel, and no valet service....

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Helpful?
1Thank Lasuvera
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Lasuvera, Thank you for your recent review on Trip Advisor - Although not scoring I like to see, I truly appreciate you taking the time to leave your feedback from your experience in Berkeley. My sincere apologies in regards to the unexpected power outage. Our local power provider hit a main and we were given very limited information during...

Central California
Reviewed 23 January 2015

I stayed one night for business. The neighborhood is shady at best. No doorman, no valet. Which they could desperately use because there is NO parking. You can park on the street (good luck) or across the street in a shady structure for $35 per night. Or you can risk your life and park a couple blocks away for $15/night....

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Helpful?
1Thank 3farmboys
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear 3farmboys Thank you for your recent review on Trip Advisor - I appreciate your comments and am thrilled to hear you enjoyed our tasteful decor as well as our helpful staff! Unfortunately, having a hotel without a garage, we are unable to offer Valet Parking as the garages are owned and operated separately; however we are very fortunate to...

Jim0703
Reviewed 19 January 2015 via mobile

Stayed here with a large group for business for 2 nights. Upon arrival (11pm) there was no doorman, which isn't a big deal for me, but I did have several bags that would have been nice to put on a cart. Making my way through the bar (quite loud) to reception I waited for almost 5 minutes while two employees...

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Helpful?
Thank Jim0703
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear Jim 0703, Thank you for taking the time to share about your recent experience. I apologize for the shortfalls in service you received while a guest at our hotel. I can assure you that this is not the level of experience we wish to create and we will be working with our team to review our expectations for creating...

california
Reviewed 19 January 2015 via mobile

Beautuful hotel Excellent service at bar & dining room..but room had a double bed. Not used to staying at a hotel that fancy that has a small bed..we are average sized people & bed was too small for sleeping..very uncomfortable..also having to pay for parking at a public parking lot across the street with no in or out privileges was...

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Helpful?
1Thank briannaCalifornia
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear briannaCalifornia, I appreciate your recent Trip Advisor review as it helps us know what are doing well and where we have opportunity to improve. I am delighted to learn that you enjoyed the décor and found the service in FIVE to be excellent and will share you feedback with the team. As for the bed, it sounds as though...

Bloomington, Indiana
Reviewed 16 January 2015

The staff at the Hotel Shattuck Plaza is helpful, knowledgeable, and courteous. The rooms are modern and the bar is very well staffed and supplied. However, it is best not to step outside. Panhandlers, homeless folks, and urine stains seeping from store fronts greet the adventurous. I haven't been to this section of Berkeley before and won't be again. Unfortunate,...

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Helpful?
Thank Gary H
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review

Dear Gary H, I am pleased to learn that you found our team to be helpful knowledgeable and courteous. I understand your reluctance to stay downtown and while it is not as bad as other urban environments like SF, it can be a surprise. We continue to partner with local resources to provide opportunities for assistance in the hope that...

Salt Lake City, Utah
Reviewed 12 January 2015

The location of this hotel is terrific, just steps away from the BART station and close to the Berkeley campus, theatre district, and great restaurants (you just have to overlook the grubbiness of Shattuck avenue!) When I first stayed here about 10 hrs ago, it was a run-down wreck that was so scary we left after one night. Well, everything...

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Helpful?
Thank Byelka
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Byelka, Thank you for your recent review on Trip Advisor - I appreciate your comments and am thrilled you enjoyed our central location and your room during your visit! Again, thank you and we look forward to welcoming you back in the near future. Kindly, Brandon Jacobsen Director of Rooms brandon.jacobsen@hotelshattuckplaza

Austin, Texas
Reviewed 11 January 2015

Great location in downtown Berkeley. Property is a beautiful old building that has been restored to a wonderful level. I was eager to arrive as a personal email from the hotel prior lead to high expectations of service after a confirmation of foam pillow request. This is where the service ceased. Upon arrival there was no doorman and no signage...

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Helpful?
Thank Russell P
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Russel P, Thank you for your recent review on Trip Advisor - Although not comments I like to read, I truly appreciate your feedback and am very sorry about your recent experience. We try our best to advise guest of the Hotel Parking, via our website, hotel confirmation letter, etc. Rates do vary in the Public Garages; however the...

Ann Arbor, Michigan
Reviewed 8 January 2015

Rooms are small and there is an odor in the building (similar to an odor I've noticed in historic, restored properties in the past). Still, you can't beat the location if you have reason to be on the UC Berkeley campus. The older building offers charm and elegance, faded a bit and quirky. Upon my stay this week, the hotel...

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Helpful?
Thank Susan K
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Susan K, Thank you for your recent review on Trip Advisor - I appreciate your review and am glad you had a good visit (and enjoyed the amenities such as our Robes, Keurig Coffee Maker, etc.). My apologies for the Restaurant closure - we are very excited to have just completed the installation of Acoustic Ceiling Tiles in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 

Additional Information about Hotel Shattuck Plaza

Address: 2086 Allston Way, Berkeley, CA 94704-1430
Region: United States > California > Berkeley
Price Range: $239 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley
Hotel Style:
#1 Green Hotel in Berkeley
#1 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shattuck Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hotel Shattuck Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms do have central air system noise outside window. I had to change rooms but the hotel was really nice about it.”
 of 5 bubbles ImpossibleToFind, 8 Jan 2017 | Read review
“Away from Allston Way where buses seem to park day and night”
 of 5 bubbles Sabrina521, 22 Dec 2016 | Read review
“Room facing the back is much quieter.”
 of 5 bubbles PhilN92121, 19 Dec 2016 | Read review
“Avoid the street side rooms”
 of 5 bubbles axw7, 3 Dec 2016 | Read review
“Ask for a quiet location if you need it.”
 of 5 bubbles judithbP2496KS, 27 Nov 2016 | Read review
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