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Hotel Shattuck Plaza

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1,102 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
Copenhagen, Denmark
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2014

Second time for a three day trip, last 3 years ago. You can fix a lot, but not the location, hence an average rather than two stars I would have given otherwise. Probably still best choice in central Berkeley, period. My experience: Arrival too early (noon), check in is at three. I was 'fast-tracked' and had to ask again after... More 

Helpful?
Thank bjoern_rob
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear bjoem_rob, Thank you for your recent review on Trip Advisor - Although not a perfect score, I truly appreciate your feedback. Check in time is at 3pm; however our team does their best to ensure early arrival (especially if we are told in advance you are arriving early). In regards to the smell, we are a non-smoking property and... More 

Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2014

Our son Ryan and his fiance Nicole had their wedding ceremony and reception at the hotel. The reservation department upgraded our room as the groom's parents. The staff were all very friendly. The reception ran smoothly and the food and service were superb. It was a beautiful wedding with all the guests happy and had a great time. Thank you... More 

Helpful?
Thank blau1948
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear blau1948, I appreciate the kind review on Trip Advisor and am thrilled to hear about your recent experience! Your family & friends were extremely enjoyable and we were thrilled they chose to have the wedding here - We look forward to welcoming you back in the near future when coming to visit your son and now daughter-in-law. Kindly, Brandon... More 

San Diego, California
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 November 2014

We stayed at the Hotel Shattuck Plaza for three days and appreciated its central location, friendly staff, gorgeous old architecture, lobby bar, and comfortable room. I loved the hallways with the unique wallpaper in a red, white, and gray color scheme. We like to take the stairs so appreciated the window-lit, open stairway. The room was nicely decorated with high... More 

Helpful?
Thank pmac1238
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear pmac1238, Thank you for your recent review on Trip Advisor - From the sounds of it, you had a great time visiting your old "home"! Next time in town, please reach out to me directly and I will see what I can do about blocking your room with a better view (unfortunatley, not all of the rooms can have... More 

Davis, California, United States
1 review
Reviewed 11 November 2014

Room was fine. Service generally professional. However, a club sandwich ordered for room service at 3 in the afternoon shouldn't take one hour and, when it comes, should be more than toasted bread, overcooked bacon, limp lettuce and an out of season tomato slice. Flavorless. Morning breakfast in their signature restaurant -- ordered a lackluster eggs benedict; this is a... More 

Helpful?
Thank Thomas S
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Thomas S, Thank you for your recent review on Trip Advisor - I am very sorry about your expereince with our Food & Beverage Department and can assure you that this is not standard. I have sent you a private email extending compensation as a gesture of goodwill. Hopefully there will be an opportunity in the near future that... More 

Laguna Beach, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2014

It you want a hotel in downtown Berkeley (and understand that you will have a very urban experience with a cast of colorful characters!) this is the place to be. Great location next to the BART station with lots of nearby shopping and restaurants. Hotel lobby, bar and restaurant are very attractive with very helpful service. We had a corner... More 

Helpful?
Thank John M
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear John M, Thank you for your recent review on Trip Advisor - I am pleased to hear you enjoyed your recent visit to Berkeley and stay with us at the Hotel Shattuck Plaza. We look forward to welcoming you back in the near future. Kindly, Brandon Jacobsen Director of Rooms brandon.jacobsen@hotelshattuckplaza.com More 

Tel Aviv, Israel
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 November 2014

I was there for a whole week and although, believe me, I tried I could not find anything even slightly wrong with the hotel. Really friendly staff, nice rooms and excellent location. I Highly recommend it.

Helpful?
Thank be21
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear be21, I truly appreciate the kind words in regards to your recent visit with us at the Hotel Shattuck Plaza - I am thrilled to hear you enjoyed the friendly staff, our rooms and our location. Hopefully we have the opportunity to welcome you back in the near future! Kindly, Brandon Jacobsen Director of Rooms brandon.jacobsen@hotelshattuckplaza.com More 

Seattle
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 November 2014

There was a lot to like about this hotel. I thought the location next to bart was super (It's still a 30-45minute trip into S.F.). Also the hotel is not a Fairmont but definitely better than most. Sort of like a Marriott Courtyard. Nice colors and designs through out. Rooms were on the small side but not claustrophobic. One night... More 

Helpful?
Thank JOHOSeattle
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear JOHOSeattle, Thank you for your recent review on Trip Advisor - I appreciate your comments and as mentioned in our email correspondence (before this posting), our gym will be receiving some new equipment in the coming month, which will include a new elliptical and rowing machine. As for the staff, I am a bit confused as your review directly... More 

Lausanne, Switzerland
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 November 2014

We Emploi very much the hotel and the restaurant that served great food. The food was very nice and the room service very efficient. We didn't like that our ROI. Didn't have a safe box and that the gym close very early but in general we hotel is very well kept ant the staff are very friendly and efficient.

Helpful?
Thank MHWombat
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear MHWombat, Thank you for your recent review on Trip Advisor - I am happy to hear you enjoyed your stay with us, in addition to our restaurant, FIVE. I will ensure to share your kind words with all the friendly and efficient staff. We have recently added safe's to all of our Suites and hope to have them in... More 

Ny,Ny
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2014

Not many choices in Berkeley - which is probably why this hotel is rated #1. We thought it would be much better given the rating. The room was fine but the staff somewhat indifferent. What we found most troublesome was parking - we had to use the lot across the street and when we went in and out several times... More 

Helpful?
Thank Cherrie N
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear Cherrie N, Thank you for your recent review on Trip Advisor - I am very sorry about the challenges you experienced with parking, unfortunately, with our hotel being 100+ years old, a parking lot was not built in the original construction; however we are fortunate to have two parking options (one directly next to the hotel and one right... More 

Taunton, United Kingdom
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 October 2014

Stayed here for a week and within a few hours of arriving felt completely at home. Staff at check in were friendly and very kind, we had come a long way and were a bit disorientated. Room on the 4th floor looking out towards San Francisco. Some noise from air-conditioning units in the roof below us but only when we... More 

Helpful?
Thank westcountrypro
Brandon J, Director of Rooms at Hotel Shattuck Plaza, responded to this review

Dear westcountrypro, Thank you for your recent review on Trip Advisor and for the kind words! It is always refreshing when guests go into detail about their experience and it seems like you enjoyed your visit in every aspect. Next time you are in the US, we look forward to welcoming you back - Kindly, Brandon Jacobsen Director of Rooms... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 

Additional Information about Hotel Shattuck Plaza

Address: 2086 Allston Way, Berkeley, CA 94704
Region: United States > California > Berkeley
Price Range: $258 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley
Hotel Style:
#1 Green Hotel in Berkeley
#1 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shattuck Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hotel Shattuck Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet location if you need it.”
 of 5 bubbles judithbP2496KS, 27 Nov 2016 | Read review
“Its best to have a back facing room which gives a view of the Golden Gate Bridge.”
 of 5 bubbles Nutanguha, 22 Nov 2016 | Read review
“The Superior King views on the 5th floor overlooking the Bay are absolutely spectactular.”
 of 5 bubbles ldthornne, 7 Nov 2016 | Read review
“higher rooms = less street noise”
 of 5 bubbles pwdrlabby, 2 Nov 2016 | Read review
“As high as possible and prefer one exposed wall to avoid traffic noise”
 of 5 bubbles ceclindgren, 30 Oct 2016 | Read review
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