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Mahoe Bay, Ironshore, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Montego Bay
Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
The 24h All Inclusive Adults Only Hotel Riu Montego Bay, completely refurbished, opens all year round and is located on the beautiful Mahoe Bay beach. The RIU Classic Hotels offer comfortable rooms and great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal due to its proximity to Sangster International Airport Montego Bay MBJ (3 km) and Montego Bay (5 km) and invites you to explore the area. The hotel has more than 800 comfortably furnished rooms and offers many amenities. Relax in the spa area or get in shape in the gym. 5 outdoor pools, 1 "Splash Water World” water park, day and evening entertainment, as well as our Pacha Discotheque. For gastronomy lovers, we offer live cooking stations at our main restaurant, Italian and Asian speciality restaurants, Steakhouse, as well as 4 bars.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Hotel links
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7947Reviews1365Q+A100Room tips
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Popular mentions
Matthew P wrote a review 12 Oct
Buffalo, New York21 contributions6 helpful votes
Vacation with the wife and 5 friends and family. Room - hot water was great, it’s a big room but the queen bed was two full beds. Takes a lot to get beer or Sprite in your fridge. Restaurants - buffet is not amazing for breakfast or lunch, but not terrible. I’d assume it’s better non-Covid. Lunch at Pepes is really good. Bars - quick service. Have to wear a mask, but you should expect that. Late night food - 0 out of 10. Only option is sports bar. Bad hotdogs, bad hamburgers or nachos with cheese. My opinion - still a great resort, everyone working their butts off, entertain is great, entertainment crew is amazing, a great place to stay
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Date of stay: October 2021Trip type: Travelled with friends
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Chloe C wrote a review 12 Oct
1 contribution
We have stayed at the rius in Negril and in Ocho Rios but this one was definitely one off the best in regards to feeling welcomed. The hotel staff were incredibly friendly and we had a great time. The room was fine and mini bar restocked every other day, beach was OK but not the best especially if you've been to Negril. There are 5 swimming pools with one swim up bar which is the liveliest, especially around 3pm in the afternoon when the entertainment staff start the afternoon activities. We stayed for 8 days but wish we stayed for longer but due to flights we were unable too (stupid covid). The staff at the hotel were very good with the coronavirus rules such as wearing their mask and reminding you to wear yours when in the buffet, recpetion, at the bar and swim up bar. The buffet was open everyday for breakfast,lunch and dinner and the Jerk Hut was open everyday for lunch. Each reaturant was open on 2 days off the week, especially on weekends when it was the busiest. Hand sanitizer was used when entering the restaurants. We used the free transfers and had a private transfer going home which was a nice touch. Late checkout is a little expensive which cost around £40 for 3 hours as they charge per person so more than likely easier to pay for an extra night! We used the paddle boards and pedalos and also went to the water park a few times all were fabulous. I've seen the shows numerous times but they were as amazing as I remember and we enjoyed them every night, especially the pre shows with the guests taking part. The entertainment went on until 12pm after the shows finished with a DJ playing music. The nightclub is closed due to covid so was unable to go in there. Now onto the staff who by far make this hotel what it is. The bar staff and all off the resturant staff we had serve us were amazing, remembered our orders and were always up for a chat when we spoke to them. The entertainment team though were by far the most welcoming and are an absolute credit to this hotel. Smiley, Chocolate, Smallz, Rolly Polly, KeKe, Kenzie, Shampoo, Extreme, Christina and Melvin all took their time to speak with us every single day and their dancing and work ethic is amazing. Chocolate was amazing on the microphone when doing the shows and always got the crowd involved. Smiley was always dancing and teaching people to dance if they asked and spoke to us everyday. We truly have made some friends for life and will be coming back in the future! Lastly the reception staff helped me when I had a query involving one off the cats who had a broken leg. As I have 2 cats at home I was really sad everytime I walked past it on my way to the buffet. I contacted Animal Haven who put me in touch with the JSPCA who in turn advised me off the process. I contacted reception and within 3 days the cat was collected and treated by the Animal Haven rescue, for which I am truly greatful. We will definitely be back next year to enjoy the hotel In full swing hopefully when all restrictions have been lifted!
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Date of stay: October 2021Trip type: Travelled as a couple
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Davian B wrote a review 11 Oct
18 contributions4 helpful votes
I stayed there on Sept 30th to October 3rd and I must say this is an amazing resort as I previously stayed at Riu Reggae September 1st to the 3rd (twice in the same month, yah I know😁😁😊) Checkin: I had a very smooth check-in and my room was also ready so I didn't have to wait. Amenities: There are a lot of amenities that are offered at this resort. Multiple pools to use so you don't have to be worried about covid and the crowd as there were 5 pools there to choose from. The Waterpark was amazing and I enjoyed going there to have fun. Food: I enjoyed going to dinner mainly as the food was delicious and there were multiple à la carte restaurants to choose from. I enjoyed dining at the Steakhouse as the food was very good. The waiter, Oraine, in the Kulinarium Restaurant service was impeccable which I really appreciated. The are multiple bars that are open so could always get something strong to drink. I enjoyed the swim up bar and shout out to Latoya! She was very hardworking and eager to serve us whatever we wanted at the swim up bar. Entertainment: The entertainment team at this resort was good even though I prefer the entertainment team at Riu Reggae. They could do with more activities during the day instead of kickstarting activities in the late afternoon. Nonetheless, they had a great vibe which I enjoyed and they kept us entertained. Shout out to Chocolate,  Kenzie (my favourite😁👍), Shampoo, Rolly Polly, Smalls and the others. Y'all really kept the resort in a great vibe. I will definitely be back again as I am a Riu Class member.
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Date of stay: October 2021Trip type: Travelled solo
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Cherryqq1000 wrote a review 8 Oct
1 contribution
My stay at Hotel Riu Montego Bay was very good, I had excellent customer service and all staff members who came in contact with me were extremely nice. I have plans to stay again on a business trip. So, I hope I can get a good package coming my way....lol. I will be there in October and I look forward to the stay. Thanks Hotel Riu!!!!!!!
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Review collected in partnership with riu.com
Date of stay: September 2021
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Trip type: Travelled on business
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BlkKiss wrote a review 5 Oct
Tracy, California1 contribution1 helpful vote
The staff was extremely friendly and accommodating. The dinner staff was very attentive, to the point the waitress remembered my morning drink and table I liked in the morning for breakfast. My room was super nice and very clean. The pools were awesome and bartenders at the swim up bar were the best. The food was so damn good. I can’t say enough positive things about this resort. Will most definitely visit again.
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Review collected in partnership with riu.com
Date of stay: September 2021
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Cleanliness
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Sleep Quality
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PRICE RANGE
USD 248 - USD 713 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu montego bay resort, riu hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego BayIronshore
NUMBER OF ROOMS
826
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Frequently Asked Questions about Hotel Riu Montego Bay
Which popular attractions are close to Hotel Riu Montego Bay?
Nearby attractions include White Witch Golf Course (6.4 km), Cinnamon Hill Golf Course (7.3 km), and Rose Hall Great House (6.7 km).
What are some of the property amenities at Hotel Riu Montego Bay?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Montego Bay?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Montego Bay?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Montego Bay?
Conveniently located restaurants include Sugar Mill, Tokyo Jo's, and Mystic India.
Are there opportunities to exercise at Hotel Riu Montego Bay?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Riu Montego Bay have an airport shuttle?
Yes, Hotel Riu Montego Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Riu Montego Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Riu Montego Bay offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.