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Quality Inn & Suites Santa Cruz Mountains

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Quality Inn & Suites Santa Cruz Mountains
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92 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Martos, Spain
Reviewed 4 weeks ago

An older style motel and will need an upgrade before too long, but we had no issues with that. Friendly manager, room was clean and everything as it should be. Parking was a problem due to the motel being used by construction/maintenance workers with huge trucks, so some noise when they left at six in the morning. Otherwise we had...

1Thank AggiePirate
Los Angeles, California
Reviewed 4 November 2016

We were going to spend the day hiking about the Redwoods and I decided on this place, simply because it was close. I was surprised to find how nice it was. The wifi was excellent. The room was spacious and clean. The amenities were all fairly new. Breakfast was above usual motel standards. The owners were friendly & helpful. This...

1Thank John F
About Hotel's Favourite Review
Devizes, United Kingdom
Reviewed 6 February 2017 via mobile

The stay was hit with a bad smell the minute I stepped into the reception, no greeting, and a very ignorant and rude employee with ginger hair, seemed put out that he had to check us in. Fridge noisy, breakfast bar consists of a small room with 20 year old chairs that are worn right down through the material. To...

1Thank DAN M
Sacramento CA
Reviewed 29 October 2016

Check in was easy, no issues. The rooms were typical motel, fairly large, with smaller bathrooms. Everything was very clean, no issues there. The smells from the Redwoods which surround the motel are relaxing in itself. The roads going into Ben Lomand twist through the Santa Cruz mountains, so do not try to make it a fast trip from SR17...

1Thank jonthethird
Saint Petersburg, FL
Reviewed 9 October 2016

We booked this through Choice Hotels. Some reviews a little "iffy". Took a chance and are so glad we did. We had room with king size bed. The room was a nice size, clean to a fault, the bed very comfy with nice crisp sheets. Large quantity of towels. We couldn't have been more pleased. We moved north to base...

Thank bennett942
Sacramento, California
Reviewed 16 September 2016

Poor quality for the money, but they can charge what they like because of the location! The rooms are basic, but clean at least. It is an old motel that so they regularly have issues with the rooms, but they try to keep them decorated as best as they can. We have stayed here several times because we go to...

Thank Nikki S
Fallbrook, Ca
Reviewed 1 September 2016

Excellent location among the redwoods and other recreational opportunities amongst the redwoods. Management very pleasant and accommodating. Clean and comfortable. Not fancy, simple with picturesque surroundings.

Thank 658ron
so cal
Reviewed 1 August 2016

Love this place because it is near the woods, near the Big Basin where we hiked. Beautiful and serene surroundings too. Wifi was good. The staff was friendly, I think it was a family owned business so they took care of everything. The room was clean and comfortable. They have continental breakfast and it was okay too, but I wish...

Thank MeParin
Middleburg, Florida
Reviewed 26 July 2016 via mobile

We arrived on a Monday night late in the evening. There weren't many options nearby for dinner, so we picked up a few things at the nearby grocery store. Regretfully, there are no microwaves in the rooms, but we were able to use the one in the lobby. Rooms were clean and comfortable. Nothing fancy, but clean rooms/bathrooms and a...

Thank TracieFL
Reviewed 10 July 2016 via mobile

So we booked a room for 3 nights. Place is not fancy or newer, but that is fine with us, we are not picky, we can deal with it. On the second day we came back to our room early evening and all our stuff was GONE and some else's stuff was in the room. We went to the front...

2Thank Gretchen S

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites Santa Cruz Mountains, a relaxing resort Inn located near The Santa Cruz Beach Boardwalk and coastal beaches located near Santa Cruz, California. Our newly rejuvenated Inn features various room appointments, signature amenities and award- winning hospitality to make your perfect Santa Cruz, CA getaway. ... more   less 

Additional Information about Quality Inn & Suites Santa Cruz Mountains

Address: 9733 Highway 9, Ben Lomond, CA 95005-9204 (Formerly Coast Redwood Inn & Suites)
Region: United States > California > Ben Lomond
Price Range: $119 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Santa Cruz Mountains 2.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Quality Hotel Ben Lomond
Quality Inn And Suites
Quality Inn Ben Lomond
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Santa Cruz Mountains staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Santa Cruz Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are in one building, I prefer the second floor however”
 of 5 bubbles jonthethird, 29 Oct 2016 | Read review
“We were in room 105 and were very happy!”
 of 5 bubbles bennett942, 8 Oct 2016 | Read review
“Ground floor rooms can be a bit noisy from people who stay in 2nd story rooms.”
 of 5 bubbles 658ron, 31 Aug 2016 | Read review
“Stay on the 2nd floor, less noise.”
 of 5 bubbles MeParin, 1 Aug 2016 | Read review
“It appears that any one will be fine”
 of 5 bubbles 319RonZ, 17 May 2016 | Read review
5 of 5