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Holiday Inn Express Hotel & Suites Banning

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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Banning
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Showing 129: English reviews
Bishop, California
Reviewed 28 January 2017

The room had holes in the lamp shades, room darkening drapes were almost ripped in half, long black hair in the bathroom on floor and hairdryer, took a shower and ran out of hot water in about 5 minutes at the most, beds have always been so comfortable in the other Holiday Inn's this one had indentations that were very...

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Helpful?
Thank Monkeealso
dcrawford41, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Monkeealso, My sincerest apologies. I will look into why this occurred and fix immediately. Guest reviews like this helps us tremendously. We appreciate you. Delmont Crawford

Folsom, California, USA
Reviewed 27 January 2017

We were just passing through town and decided to sleep before we continued on our journey. The staff was pleasant and helpful, the room was clean and presentable. The price was a fair amount, and the breakfast offered a nice variety. They had eggs, great bacon, waffles, dry cereal, yogurt, fresh fruit, toast and several beverages like juices, coffee, and...

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Thank Monica S
Oxnard, California
Reviewed 15 December 2016 via mobile

I stay at Holiday Inn Express often. They are basic and a good place to sleep. First time at this location, the little things had a negative impact on on me. Bed frame not tight enough to fit the box spring, so it slipped during the night.... I thought it was an earthquake at first. No Kleenex in the bathroom....

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Helpful?
Thank BrotherGrimms
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear BrotherGrimms, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Banning, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about breakfast and our staff. However, we’re sorry we fell...

Manitowoc, Wisconsin
Reviewed 10 November 2016

Future guest be warned...if you check out early you will still be billed for your full reservation. We checked-out 3 days early and still got charged! This is not the first time I have this issue with IHG properties in California! Rooms along the freeway are very loud; request a room away from the freeway if you're a light sleeper....

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1Thank MissFitz1
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear MissFitz1, Thank you for your recent stay and for taking the time to review our hotel. It is truly regrettable to learn about your disappointment towards our check-out policy. Allow me to also apologize for any inconvenience you may have experienced due to the noise levels and the level of service you have received. While we would have preferred...

Jakarta, Indonesia
Reviewed 31 October 2016

We stayed for one night at Holiday Inn Express. We had a large room with a coffee table and sofa on the 3rd floor. Breakfast was uncrowded with many choices of tables and we enjoyed the warm cinnamon rolls that are a specialty of Holiday Inn Express. There was ample parking near the entrance to the hotel, and entrances to...

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1Thank Staidthere
Kent, Washington
Reviewed 30 October 2016

After a terrible experience at our previous destination, we were pleased with our one night stay here! After unpacking, I could not find the TV remote, and I looked everywhere. I called the front desk, and they brought a remote. Relaxed in the hot tub, but decided against a pool swim after dipping a toe into the cold water. Room...

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1Thank M757ASmikes
Gilbert, Arizona
Reviewed 24 October 2016

We try to stay at Holiday Inn Express, whenever we travel, when available. This one was not as nearly as good as most we have stayed at. There was no microwave, or refrigerator in the room. The breakfast bar was not as good as other ones we have stayed at. The bed was slightly sagging in the middle, and the...

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Helpful?
Thank Fred C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear sarge1234, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our rooms clean and I apologize if our property fell below your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always...

Huntington Beach, California
Reviewed 23 October 2016

Wow. Our folks were coming to town for our annual family gathering and they always stay exclusively at this Holiday Inn Express. They would rather arrive a day late to the reunion, than stay anywhere else! My husband I were so impressed with the amazing customer service we/they received on their most recent visit. We dropped a goodie bag of...

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Thank Soulmates2012
Reviewed 11 October 2016 via mobile

For context, we just spent two months of traveling in remote villages in India, with the last week being incredibly difficult. On the 12th, we flew from India to Dubai (5 hour flight/3 hour layover) then flew from Dubai straight to LAX (16 hour flight) then drove to Banning where our families live (2+ hours.) I had booked this hotel...

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Helpful?
Thank Eric S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Eric S, Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with your bill and the response you received from our staff fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look...

California
Reviewed 9 August 2016

We stayed at the hotel for two nights, and it is sort of a typical chain hotel. Everything was fine, there were no problems, but it was just typical. We did have a couple problems: The hotel is adjacent to I-10, so the noise of traffic was constant. Also, the level of noise in the hotel corridors was more that...

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Thank mrliterature

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This beautiful new Holiday Inn Express & Suites Banning, California opening 1st Quarter 2009 is conveniently located off of Interstate 10. This first stagecoach town is nested between Palm Springs and Ontario in the heart of the San Bernardino Valley. The area presents historic values and modern opportunities, local businesses include Lowes Distribution Center, Arrowhead Bottle Water and San Gorgonio Memorial Hospital. Whether you are traveling on business, with family, visiting nearby attractions, or camping anywhere around the San Bernardino National forest after a long day you can get comfortable in our state of the art guestrooms or spacious suites featuring 32 TV s. Stay in touch with friends and family with our complimentary high speed internet access in all rooms or our 24 hour business center. Start your day Smart with a complimentary HOT breakfast or stay fit at our fitness center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Banning

Address: 3020 W Ramsey St, Banning, CA 92220-3724
Region: United States > California > Banning
Price Range: $142 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Banning 2.5*
Number of rooms: 70
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Holiday Inn Express Hotel And Suites Banning
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Banning staff and other travellers.
2 questions
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Summerland, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Banning staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite room in the middle, not too close to road or highway.”
mntraveler35, 9 Apr 2017 | Read review
“Don't go to this hotel”
Monkeealso, 27 Jan 2017 | Read review
“We stayed on the first floor facing the front of the building. I thought it may be noisy, but I didn't hear a thing outside.”
831monicas, 26 Jan 2017 | Read review
“Room was w/o microwave, but probably could have obtained one when making reservation or check-in.”
M757ASmikes, 29 Oct 2016 | Read review
“Do not gt a room that backs up to the interstate.”
sarge1234, 24 Oct 2016 | Read review
5 of 5