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Holiday Inn Express Hotel & Suites Banning

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134 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Chandler, Arizona
Reviewed 2 weeks ago via mobile

Upon arrival we had one issue after another, dirty rooms, smokey room, door that would not lock and the list goes on. By the time we left we had the best stay. Sandra at the front desk took care of every issue with her staff. After she was made aware - everything was completely taken care of to our satisfaction...

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Helpful?
Thank travelisfun2011
Tupelo, Mississippi
Reviewed 3 weeks ago via mobile

Overall, not much I would change. Minor details like ac cover that wouldn't stay on, only decaf coffee in the room, and limited breakfast beverages. The front desk staff when I checked out were absolutely superb in giving directions on travel routes to avoid inclement weather, as I am not from the area. I appreciated their assistance. Comfortable stay. I...

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Helpful?
Thank Christopher P
Salem, Oregon
Reviewed 3 weeks ago

We stopped here for an overnight stay as we were passing through the area. We arrived around 10:30 pm and there were plenty of rooms available. The room was clean and comfortable. The breakfast was good although they didn't have any fruit that morning.

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Helpful?
Thank Lonemadrone
Phoenix, Arizona
Reviewed 10 February 2017 via mobile

Stayed here a couple of times now on our way back from Los Angeles trips. It's a convenient overnight stop, especially if you are shopping at the nearby outlets. I've stayed in dozens of these HI Expresses over the years and I'd put this one about mid range (3.5 stars). It's clean and comfortable and staff friendly and efficient. Tvs...

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Helpful?
Thank dojodan
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear dojodan, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are glad to read you found our location convenient and our staff friendly and efficient. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the furniture are very much...

Reviewed 3 February 2017 via mobile

The facility is pretty old. No designated smoking area. No butts bin outside. The WIFI did not work at all. And the air conditioner in the room was also not working. It's unbelievable that IHG group even has such low level HIE. Will never come. 🏨设施有点旧。没有专门的吸烟区,也没有丢弃烟头的垃圾箱。房间里WIFI AP没有一个可以工作,空调也不能工作。简直无法想象IHG集团会有这么一家智选酒店。不会再来也不推荐。

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Helpful?
Thank Ouyang K
dcrawford41, Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Thank you for the review and apologize for the inconvenience and we will look into this right away. Thank you again for being a guest and for your review. Delmont Crawford

El Paso, Texas
Reviewed 30 January 2017

This is by far the best Holiday Inn Express I have ever stayed in. Upon check in I was greeted with a genuine smile from the Front Desk. The customer service in this property was exquisite from every single staff member that we encountered. Breakfast was delightful and not to mention the room which was marvelous!.Overall this property exceeded my...

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1Thank jfrangellico
Phoenix, Arizona
Reviewed 29 January 2017

Front desk agent was nice and welcoming when we checked-in. She upgraded my reservation to a one room suite that is handicapped accessible, as requested.The room that was assigned has a microwave oven, mini-ref and sink in the "kitchen area". Breakfast was decent with the attendants constantly restocking food that was being consumed. Bed was good and the pillows have...

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Helpful?
Thank Angelo T
dcrawford41, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Thank you so much for your review. Sorry about the wall paper we will look into this and fix it immediately. Thank you, Delmont Crawford

Bishop, California
Reviewed 28 January 2017

The room had holes in the lamp shades, room darkening drapes were almost ripped in half, long black hair in the bathroom on floor and hairdryer, took a shower and ran out of hot water in about 5 minutes at the most, beds have always been so comfortable in the other Holiday Inn's this one had indentations that were very...

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Helpful?
Thank Monkeealso
dcrawford41, General Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear Monkeealso, My sincerest apologies. I will look into why this occurred and fix immediately. Guest reviews like this helps us tremendously. We appreciate you. Delmont Crawford

Folsom, California, USA
Reviewed 27 January 2017

We were just passing through town and decided to sleep before we continued on our journey. The staff was pleasant and helpful, the room was clean and presentable. The price was a fair amount, and the breakfast offered a nice variety. They had eggs, great bacon, waffles, dry cereal, yogurt, fresh fruit, toast and several beverages like juices, coffee, and...

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Helpful?
Thank Monica S
Oxnard, California
Reviewed 15 December 2016 via mobile

I stay at Holiday Inn Express often. They are basic and a good place to sleep. First time at this location, the little things had a negative impact on on me. Bed frame not tight enough to fit the box spring, so it slipped during the night.... I thought it was an earthquake at first. No Kleenex in the bathroom....

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Helpful?
Thank BrotherGrimms
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Banning, responded to this review

Dear BrotherGrimms, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Banning, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about breakfast and our staff. However, we’re sorry we fell...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This beautiful new Holiday Inn Express & Suites Banning, California opening 1st Quarter 2009 is conveniently located off of Interstate 10. This first stagecoach town is nested between Palm Springs and Ontario in the heart of the San Bernardino Valley. The area presents historic values and modern opportunities, local businesses include Lowes Distribution Center, Arrowhead Bottle Water and San Gorgonio Memorial Hospital. Whether you are traveling on business, with family, visiting nearby attractions, or camping anywhere around the San Bernardino National forest after a long day you can get comfortable in our state of the art guestrooms or spacious suites featuring 32 TV s. Stay in touch with friends and family with our complimentary high speed internet access in all rooms or our 24 hour business center. Start your day Smart with a complimentary HOT breakfast or stay fit at our fitness center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Banning

Address: 3020 W Ramsey St, Banning, CA 92220-3724
Region: United States > California > Banning
Price Range: $140 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Banning 2.5*
Number of rooms: 70
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Holiday Inn Express Hotel And Suites Banning
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Banning staff and other travellers.
2 questions
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Summerland, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Banning staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go to this hotel”
 of 5 bubbles Monkeealso, 27 Jan 2017 | Read review
“We stayed on the first floor facing the front of the building. I thought it may be noisy, but I didn't hear a thing outside.”
 of 5 bubbles 831monicas, 26 Jan 2017 | Read review
“Room was w/o microwave, but probably could have obtained one when making reservation or check-in.”
 of 5 bubbles M757ASmikes, 29 Oct 2016 | Read review
“Do not gt a room that backs up to the interstate.”
 of 5 bubbles sarge1234, 24 Oct 2016 | Read review
“rooms book quickly, make your reservation as soon as you can”
 of 5 bubbles Soulmates2012, 22 Oct 2016 | Read review
5 of 5