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Phone didn't work. Carpet felt like it was never vaccumed. Missing trash cans, huge gap between door and door frame and even the threshold. You could literally see outside with door firmly closed and deadbolt locked. Room was impossible to keep cooled down. And this...More
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Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 1 week ago
Sean, thank you for your feedback. Please accept our sincere apologies for not living up to your expectations and regret the inconvenience caused. We strive consistently to deliver exceptional service and clean and comfortable facilities, so we apologize that you had a disappointing experience with...More
Paid $62 to stay. Room itself was nice. AC works really well. Very comfortable beds. Didn't have much use for the kitchen part itself. Nice full size fridge. Downfall(s): A LOT of homeless traffic throughout the middle of the night digging through trash cans and...More
Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 21 March 2017
Thank you for sharing your candid feedback with us. Although your overall visit was pleasant, we apologize for the unfortunate circumstances you experienced during your stay and for the inconvenience it caused. We have shared your comments with our management in an effort to improve...More
This hotel is absolutely the worst. I booked a room for two nights and literally only stayed for hours if it was even that long very unprofessional and I'm friendly staff the room was filthy everything from spiderwebs unknown substances on the walls and pictures...More
1 Thank justcarla2
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 16 February 2017
Our priority is to provide our guests with clean, well maintained suites, with a warm welcome by our friendly staff. We apologize your expectations were not met upon arrival of your suite. Our housekeeping team is committed to our goals and will work to be...More
Let me start by saying I've stayed at this establishment several times in the past, normally other than poor internet service it suffices... On this particular visit I requested a bottom floor due to a bad back.. I was given a 1st floor room but...More
2 Thank guys363
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 23 November 2016
We are thankful for our loyal guests and are pleased that you selected our hotel once again for your accommodations while in Bakersfield. We apologize for the less than satisfactory stay experience you had during your last visit. As you know from previous experience with...More
Called in & made reservation for Queen room for 3 nights. Arrived about 2 hours later and told no queen rooms available, only double for $10 more/night. Night guy refused to give me the rate that was made on the reservation that he acknowledged was...More
2 Thank Rod1416
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 1 October 2016
Thank you for your stay with us and we appreciate your feedback. We are sorry you had issues with your reservation and our front desk staff did not resolve the issue to your satisfaction. Your comments will be shared with our team in order to...More
USD 56 - USD 74 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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