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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
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277 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Reviewed 28 December 2016

When we arrived we were greeted by a friendly professional desk clerk. She gave us all the information we needed. The room was clean and temp was well controlled. The only down side is the limited place to have dinner. If you want more selection you have to go to the exit 5 miles north of the hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Georgeannie
kavi p, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Kent
Reviewed 25 December 2016

Very happy we did not let the negative review stop us from staying at this property. If light sleeping is an issue, make sure to bring ear plugs. We used them and the road noise sighted in other reviews did not prevent us from getting a good nights sleep.

Review collected in partnership with Best Western
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Helpful?
Thank Candii D
kavi p, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you so much for choosing to stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see...

Las Vegas, United States
Reviewed 21 December 2016

I was pleased to find a nice location with comfy beds and a refreshing breakfast on the outskirts of Bakersfield. Of course the aroma of nearby farms becomes part of the experience, yet never intrusive. Will highly recommend!

Review collected in partnership with Best Western
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Helpful?
Thank Guillermo B
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and providing excellent feedback! My team and I will work hard to maintain quality and cleanliness for all our guests and hope to see you again soon. If there is anything we can provide you with upon your next stay please do not hesitate to call and request. Have a wonderful, and...

Auburn, Maine
Reviewed 11 December 2016

Man, I love Best Westerns. I really do. And these folks were no exception. Right from the get go, Alyssa (who helped me check in) was friendly, funny, and willing to help answer my questions about the area.

Review collected in partnership with Best Western
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Helpful?
Thank los_helljack
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and taking the time to write a delightful review about your experience. My team and I will work extra hard to maintain this consistency for all our guests. If there is anything we can do for you upon your next stay please do not hesitate to call and request. Have a wonderful...

franklin, United States
Reviewed 11 December 2016

My Significant Other and I stayed at this hotel and Had a Amazing stay. I am very OCD About cleanliness and even though I searched for things I couldn't find anything. The room was immaculate! The staff at the front desk was very friendly and I was greeted each time I went into the lobby. The Breakfast was 5 Stars!!!...

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Helpful?
Thank Jade K
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and allowing us to provide excellent service during your stay. My team and I will work especially hard to maintain guest and room quality year round. If there is anything we can do for you upon your future stay please do not hesitate to contact any of our agents for assistance. Once...

United States
Reviewed 5 December 2016

This hotel was an ideal place to stop for a business trip. Great value and clean rooms. The staff was very friendly and extremely accommodating. Free breakfast great for those on the go. I’ll be staying here again shortly and definitely would recommend this for others.

Review collected in partnership with Best Western
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Helpful?
Thank Y1321HPchristinem
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, My team and I are pleased to hear you enjoyed your stay with us. We will work extra hard to maintain consistency and are looking forward to serving you again soon. If there in anything we can do upon your next stay please do not hesitate to call and request. Have a wonderful day! Kavi Patel General Manager

Sonoma, California
Reviewed 3 December 2016

This is a basic Best Western right off of I-5 near Bakersfield. Convenient, clean and affordable for one night while traveling. There is road noise due to its proximity to the freeway. Desk clerks were friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Beth H
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. We would like to apologize for our mistakes and would like the opportunity to make sure your stay more comfortable upon your next visit. Please do not hesitate to call our location and request a room away from the freeway. I hope our team...

Palm Springs, United States
Reviewed 26 November 2016

Terribly rude check-in manager and the constant barrage of extremely loud interstate truck traffic noise made it impossible to sleep. I knew this would be a lower-end hotel, but I've stayed in much better hotels in this category. I would not recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank N7828LWmichaelf
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. I understand the inconvenience we have caused you and I can assure you the situation has been handled and we will strive to better ourselves to ensure complete guest satisfaction. If there is anything I can do for you on a personal level please...

San Diego, California
Reviewed 24 November 2016

I had low expectations of this hotel since it is basically in a truck stop off highway 5 - the only reason we booked here is that we needed a rest / overnight stay on our way from San Diego to Sonoma. We made the reservation due to the good reviews on Tripadvisor and thought it would at least be...

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Helpful?
1Thank worldtraveling13
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. My team and I would like to apologize for the inconvenience we have caused you. I can assure you my front desk manager realized her mistake and would like the opportunity to serve you in the future with excellent customer service. I do not...

Richmond, United States
Reviewed 21 November 2016

The Heritage Inn was great find! It seems out in the middle of no-where but 4 miles to the North is the Willow Ranch BBQ. Wonderful Meal and the place stays open past 9PM. 12 miles to the East is Bakersfield with even more amenities. The following Sat night I stayed at the Liberty Inn about 30 mins South. But...

Review collected in partnership with Best Western
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Helpful?
Thank Kathleen K
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and offering your feedback. My team and I are glad to hear you enjoyed your stay and the restaurant we recommended as well. We will work hard to maintain quality and offer more choices to eat near our small exit. If there is anything we can do for you upon your next...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Property is conveniently located on Interstate 5, 20 miles West of downtown Bakersfield, 5 miles South of HWY 58, exit 253 Stockdale HWY, Free WiFi, and parking. Continental breakfast. Hi-Def DirecTV. 6 miles North of Kern County Raceway Park. One and a half hours North of Six Flags Magic Mountain. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 253 Trask St, Bakersfield, CA 93314-9756
Region: United States > California > Bakersfield
Price Range: $127 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western
Hotel Style:
#12 Business Hotel in Bakersfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay!”
fso2, 28 Mar 2017 | Read review
“Ask for a room where you don't hear the Interstate traffic.”
Wanderingwindsorite, 26 Feb 2017 | Read review
“Stairs to upper floor”
LDBlady, 3 Jan 2017 | Read review
“I stayed in a king and it was great”
JanakiP_13, 10 Dec 2016 | Read review
“I cannot imagine any rooms being a good option. But, if any rooms are quieter, try to ask.”
worldtraveling13, 23 Nov 2016 | Read review
5 of 5