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BEST WESTERN Heritage Inn

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237 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Sonoma, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

This is a basic Best Western right off of I-5 near Bakersfield. Convenient, clean and affordable for one night while traveling. There is road noise due to its proximity to the freeway. Desk clerks were friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank Beth H
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. We would like to apologize for our mistakes and would like the opportunity to make sure your stay more comfortable upon your next visit. Please do not hesitate to call our location and request a room away from the freeway. I hope our team... More 

Palm Springs, United States
1 review
Reviewed 1 week ago

Terribly rude check-in manager and the constant barrage of extremely loud interstate truck traffic noise made it impossible to sleep. I knew this would be a lower-end hotel, but I've stayed in much better hotels in this category. I would not recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank N7828LWmichaelf
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. I understand the inconvenience we have caused you and I can assure you the situation has been handled and we will strive to better ourselves to ensure complete guest satisfaction. If there is anything I can do for you on a personal level please... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I had low expectations of this hotel since it is basically in a truck stop off highway 5 - the only reason we booked here is that we needed a rest / overnight stay on our way from San Diego to Sonoma. We made the reservation due to the good reviews on Tripadvisor and thought it would at least be... More 

Helpful?
1 Thank worldtraveling13
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. My team and I would like to apologize for the inconvenience we have caused you. I can assure you my front desk manager realized her mistake and would like the opportunity to serve you in the future with excellent customer service. I do not... More 

Richmond, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The Heritage Inn was great find! It seems out in the middle of no-where but 4 miles to the North is the Willow Ranch BBQ. Wonderful Meal and the place stays open past 9PM. 12 miles to the East is Bakersfield with even more amenities. The following Sat night I stayed at the Liberty Inn about 30 mins South. But... More 

Review collected in partnership with Best Western

Helpful?
Thank Kathleen K
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and offering your feedback. My team and I are glad to hear you enjoyed your stay and the restaurant we recommended as well. We will work hard to maintain quality and offer more choices to eat near our small exit. If there is anything we can do for you upon your next... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago

I usually only give a max of 4 stars since nothing in perfect, but I was so impressed with motel I would give more stars if possible. Stephanie (?) was at the desk when I arrived at about 4 pm. She was very gracious and even called the room later to see if I needed an additional blanket. The room... More 

Helpful?
Thank Elizabeth H
kavi p, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Poway, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

I must share that my experience here was absolutely made (5) Stars in customer service by Kim! Yes it is located adjacent to I-5 making my first night of sleep impossible, but the care and kindness Kim provided made up for it. Upon my early arrival Kim was gracious, patient, and helpful. The second morning when I expressed my lack... More 

Helpful?
1 Thank Michelle W
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for taking the time to review and survey your stay with us. I am glad to hear our beloved Kim was of outstanding service during your stay. We will work hard to make sure all our guests are comfortable and enjoy their with us. I have also used your kind review on our Facebook page to... More 

Palm Desert, California
Level Contributor
12 reviews
6 hotel reviews
Reviewed 3 weeks ago

What a perfect overnight location right off of Hwy 5. Walking distance to a IHOP & Jack in the Box. We have stayed here before and the staff is extremely friendly and helpful. Once you get settled in, they give you a nice courtesy call to be sure all is good. We have a little 4 X 6 trailer we... More 

Review collected in partnership with Best Western

Helpful?
Thank TravelBearsCA
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good morning, Thank you for staying with us and leaving your feedback as well. My team and I will work extra hard to maintain our friendliness and level of courtesy for all our guests. If there is anything we can do for you upon your next stay please do not hesitate to call and request. Once again thank you for... More 

Holiday, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The hotel is poised to accommodate road travelers in transit. It is right off of Highway 5 in the Bakersfield area. The rooms are clean, comfortable and stylishly appointed. My husband and I were traveling with a friend, and both rooms reflected the excellent standard one prefers. At the check-in counter, the host provided a plate of cookies, a welcome... More 

Helpful?
Thank Thlexian
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good evening, My team and I are pleased to hear you enjoyed your stay with us. We take deep pride in pleasing our interstate travelers and making sure you and your family are comfortable. We continue to strive for greatness, if there is anything we can do for you upon your future stay, please do not hesitate to call and... More 

San Diego
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

It was too late to make it to San Diego so we stopped outside of Bakersfield. We had a comfortable room, good TV selection, excellent WiFi, good shower, very comfortable beds, and efficient relatively quiet air conditioning. This property is just off I-5 so there is a little noise. This exit has the motel, a Jack-in-the-Box, a Subway and a... More 

Helpful?
Thank Stanley B
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good evening, Thank you for pointing out some of the highlights during your stay. My team and I will work hard to maintain our comfort level and are looking forward to future stay. If there is anything we can do for you please do not hesitate to call and request. Have a wonderful day. Kavi Patel General Manager More 

Bakersfield, United States
2 reviews
Reviewed 4 weeks ago

As always thank you for a good nights rest. The Best Western Team went out of their way to insure a confortable stay, i really appreciated the snacks and the bottle of water. Good job team, your hard effort does not go unoticed!

Review collected in partnership with Best Western

Helpful?
Thank Johnny R
kavi p, General Manager at BEST WESTERN Heritage Inn, responded to this review

Good evening, Thank you for choosing to stay with us. My team and I will work hard to maintain our consistency with all guests and appreciate your kind comments. If there is anything we can do for you upon your future stay please do not hesitate to call and request. Have a wonderful day and safe travels. Kavi Patel Genral... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Property is conveniently located on Interstate 5, 20 miles West of downtown Bakersfield, 5 miles South of HWY 58, exit 253 Stockdale HWY, Free WiFi, and parking. Continental breakfast. Hi-Def DirecTV. 6 miles North of Kern County Raceway Park. One and a half hours North of Six Flags Magic Mountain. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 253 Trask Street, Bakersfield, CA 93314-9756
Region: United States > California > Bakersfield
Price Range: $113 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western
Hotel Style:
#6 Best Value Hotel in Bakersfield
#12 Business Hotel in Bakersfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I cannot imagine any rooms being a good option. But, if any rooms are quieter, try to ask.”
 of 5 bubbles worldtraveling13, 23 Nov 2016 | Read review
“Our preference is ground floor - 2-story property!”
 of 5 bubbles Cathy20152015, 12 May 2016 | Read review
“If you struggle with stairs and luggage I would recommend making a special request for a ground floor room.”
 of 5 bubbles 563BrianR, 2 May 2016 | Read review
“Room 201 is quiet, but has a giant crack in the ceiling and a strange attic door above the room.”
 of 5 bubbles aaronv422, 25 Apr 2016 | Read review
“It's just the highway so is could be noisy but they offer earplugs.”
 of 5 bubbles snorggee, 8 Apr 2016 | Read review
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