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DoubleTree by Hilton Bakersfield

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DoubleTree by Hilton Bakersfield
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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Bakersfield
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Showing 1,005: English reviews
Shasta Lake
Reviewed 3 July 2016

Great your people did very good job look forward to next year I hope next year I get the pool side last two year I had freeway side you need to have chair on the patio out side our room and you might want to put in a mircoven

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward M
Moreno Valley, California
Reviewed 2 July 2016

AC was horrible didn't work. I asked online when I booked the room for a room with the swimming pool view. I was not given a room with a swimming pool view. If anything my view was just terrible I had a view of the freeway

Review collected in partnership with DoubleTree by Hilton
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Thank L332XOclaudiag
El Cajon, United States
Reviewed 2 July 2016

Just a single night here on a long and grueling drive. Great room for five people, lots of space for stretching out. Not a cheap hotel, but then Doubletree's usually aren't. Excellent access to and from Hwy 99 if that's the route you're taking.

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Thank William C
Porterville, California
Reviewed 30 June 2016

Greeting was absent at check in, no acknowledgement of being HHonors member. Room had a stale odor, mildew in fact. When calling the front desk of room status, the reply was " ok" no room change no offer. Left the room only a few hours after checking in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 2Wonderlust
Miri L, on behalf of the staff at DoubleTree by Hilton Bakersfield, responded to this review

Dear 2Wonderlust We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

San Jose, California
Reviewed 30 June 2016

Comfortable and convenient. The property itself is clean and nice looking. Once settled in, it is easy to walk to places that might be of interest for food or workouts. If you would prefer to stay in site, there is a pool, workout room, restaurant and Starbucks.

Review collected in partnership with DoubleTree by Hilton
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Thank kerril497
Sacramento, California
Reviewed 30 June 2016

Carpets are filthy, bath was dirty, wake up call never came and no one really cares. Bed was clean and comfortable. Property is very run down. They don't even have movies to rent. Place is not cheap and other hotels are cleaner and come with breakfast.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hunter123477
Carlos N, General Manager at DoubleTree by Hilton Bakersfield, responded to this review

Hello Hunter123477 Thank you for taking the time to leave us an honest review. We appreciate your candid comments and sincerely apologize for the inconveniences you experienced during your recent stay at our hotel. Guest satisfaction continues to be a top priority as we plan renovation, and this is certainly not representative of the quality service we take great pride...

Bakersfield, United States
Reviewed 29 June 2016

Screwed up my reservation for the 3rd straight year. the Wifi is hit or miss throughout the hotel. Huge homeless problem around the hotel. My car was one of about 10 cars broken into and yet no security, not our responsibility stated the hotel clerks. Hotel was supposed to renovate the hotel 8 months ago and yet management has no...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Richard H
Carlos N, General Manager at DoubleTree by Hilton Bakersfield, responded to this review

Hello Mr. Richard H. I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. We apologize for not meeting your expectations during your 3rd stay as you mentioned. I will share your comments with the management team and staff...

San Diego, California
Reviewed 29 June 2016

Customer service was great. The property was nice and clean. I really enjoyed my stay. My room was pretty big with a balcony. Beds were very clean and comfortable. We used the pool and the hot tub. It was clean as well.

Review collected in partnership with DoubleTree by Hilton
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Thank janetgG4136DE
Fresno, CA
Reviewed 29 June 2016

Agree with the other reviewers that mention the reasonable prices! We were there for continuing ed class and the facilities were clean, staff was friendly and helpful. The little café inside the hotel was no frills - ESPECIALLY for the prices, but the food was good. The bed was VERY comfortable. We saw many guests enjoying the pool and Jacuzzi....

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Thank CheriFresno_CA
Ontario, United States
Reviewed 29 June 2016

All I can say is RUDE! GROSS! DIRTY!- Did I mention RUDE!! The staff don't care - they are too busy chit chatting amongst themselves. When you bring a problem to their attention, they act like they don't care. Housekeeping needs to do a better job of cleaning under a sink and behind toilets so that the previous guest's trash...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Monica R
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

Thank you for your candid feedback of your stay at our hotel. We are very sorry that we did not meet expectations and we’re actively working with our team to focus on the service level, cleanliness and comfort throughout our property. We have noted the concerns you have brought to our attention. Thank you again, and we hope you’ll stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located at the Rosedale Highway and Highway 99 - The gateway to the San Joaquin Valley and Central California - The DoubleTree by Hilton Bakersfield is the ideal location to call your home away from home, be it business or pleasure. We are conveniently located less than 3 miles from Rabobank Arena, Local, State and Federal Courthouses and Government buildings. We offer many different amenities including oversized guest rooms, complementary wireless access in public areas and guest rooms. We offer complementary parking, complementary shuttle service to and from the Bakersfield Airport, The Café is open for breakfast, lunch and dinner. Wanting to maintain your fitness regimen? Try out our fitness center, pool and spa. We also have over 14,000 sq.ft. of flexible event space to handle your meeting, convention or special occasion! ... more   less 

Additional Information about DoubleTree by Hilton Bakersfield

Address: 3100 Camino Del Rio Court, Bakersfield, CA 93308
Region: United States > California > Bakersfield
Price Range: $97 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Bakersfield 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Doubletree By Hilton Bakersfield Hotel Bakersfield
Doubletree Bakersfield
Bakersfield Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Bakersfield staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Bakersfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It appears they haven't remodeled this hotel in a long time, smelled like smoke. Look for someplace other than this location to stay.”
  • Stained ceiling, stained wall and patched closet wall.
  • Baby cockroach on the desk top.
  • Another baby cockroach on the desk top.
  • Baby cockroach on the curtains.
 of 5 bubbles 630bradleyp, 18 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles Plasticroc, 9 Feb 2017 | Read review
“Do the bed and breakfast package.”
 of 5 bubbles jerryc473, 13 Jan 2017 | Read review
“Do not accept a room facing the east. Hwy 99 traffic is loud with heavy trucks and on ramp traffic..”
 of 5 bubbles LOG100, 8 Dec 2016 | Read review
“facing the courtyard and pool is nice”
 of 5 bubbles normh714, 24 Oct 2016 | Read review
5 of 5