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Red Lion Hotel Bakersfield

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Red Lion Hotel Bakersfield
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539 Reviews from our TripAdvisor Community

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Showing 493: English reviews
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San Juan Capistrano, California
Reviewed 3 days ago NEW

It was a nice hotel, good price...easy to get to off freeway we needed place for one night when driving from the mammoth and back to OC bc we had a family event in the area...they offered free parking and a breakfast

Review collected in partnership with this hotel
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Helpful?
Thank N8708EGmariad
Reviewed 6 days ago NEW

The hotel seems to be under-going a much needed renovation. The internet connection in the first three rooms I tried was not working. However, Edith at the registration desk was patient and diligent and found me a room that had strong connectivity. What could've been a tedious hotel experience turned into a perfectly good one because of good customer service.

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Helpful?
Thank Nicholas G
Westwood, California
Reviewed 1 week ago

I thought the this facility was very clean and safe, great for a lone traveler. However, the desk clerk was not too helpful when I arrived early. I would have appreciated some advice of what or where I could go until check in time, especially since I don't know anything about the town I am in. There was no binder...

Review collected in partnership with this hotel
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Helpful?
Thank D7326KNcarolr
Management response:

Thank you for taking the time to leave us a review. I am glad to read that you enjoyed your stay with us even though you had a few challenges at first. We are Going to improve in that department. We hope you choose to stay with us again. Best regards.

Agoura Hills, California
Reviewed 1 week ago

This property is old and it shows it. The rooms are straight out of the 70's and no, we are not talking retro. Everything needs either a gut or a facelift. Add into that "the restaurant from hell". Mediocre food at best with a service staff that couldn't even keep a job at McDonalds. You might want to search for...

Review collected in partnership with this hotel
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Helpful?
Thank R4369DAmarks
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. I will pass the message to that department. I hope you give us a second chance. Best Regards

Vallejo
Reviewed 1 week ago

This was one of the strangest hotel experiences I have ever had. It was as though our room was haunted. The lights didn't work at all when we first checked in, but the maintenance man came in and said they were "double turned off," and turned them on. From then on, they would periodically and randomly turn on and off....

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Helpful?
Thank Betsy M
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. I will pass the message to that department. I hope you give us a second chance. Best Regards

Sacramento, California
Reviewed 1 week ago

Just a stop enroute, but the Red Lion provided a good experience. Room, bathroom, internet, grounds all up to the task, and a good breakfast (from a menu!) was included. Location super convenient to the freeway at 99 and 58

Review collected in partnership with this hotel
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Helpful?
Thank M6310YAcraigh
Management response:

Thank you for your recent comments regarding your stay with us. We are delighted to hear that you enjoy your stay with us. We are pride ourselves on guestroom cleanliness. Best Regards.

Reviewed 2 weeks ago

I Reserved a room 6 weeks in advance. Advised I was in Bakersfield for a dog even.Checked in at 1am. Clerk had misplaced the paperwork. Got us checked in & headed to our room.Clerk came running out to the parking lot..Said he gave us a non dog room & would have to charge us $245 extra for that room..Instead he...

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Helpful?
Thank Robert T
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. I will pass the message to that department. I hope you give us a second chance. Best Regards

Reviewed 2 weeks ago via mobile

They gave us a room already occupied. Then sent us across the hotel saying they were booked. When I asked why the internet was so bad (I needed to attend a conference class on it) they suggested to "go to Starbucks". Phone wasn't working, had to pick a towel at the front desk, toilette was clogged and the promised help...

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Helpful?
Thank Claudia S
Management response:

Thank you for taking the time to share your feedback with us. We strive to ensure all our guests are satisfied with their stay. We are sorry that we did not meet your expectations. I will pass the message to that department. I hope you give us a second chance. Best Regards

Dieppe, Canada
Reviewed 2 weeks ago

Part one of a three part trip taking us to Hawaii and on to New Zealand. Or stay here just great and we had an opportunity to visit Forests and Canyons close by and experience the warmth and hospitality of Californians, Thanks for making this a memorial visit Roger & Lorieta Hornsby

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Thank RogerDieppe_Canada
Oakhurst, United States
Reviewed 3 weeks ago

She was very kind and helpful in securing a room for me near the office since, as a woman traveling alone, I felt safer. The patio and Olympic pool is very nice. Over all, it is rather dated. Ceiling had water stains. Over all, for the price, it was OK.

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Helpful?
Thank Sharon S
Management response:

Dear, Sharon S Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel and got to experience. We appreciate your business and hope you have the chance to visit us in the near future. Edith is a great employees and I Truly appreciate your wonderful feedback. Hope to see you soon, Aracely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A tropical Bakersfield, CA Hotel Near Downtown Welcome to a tropical oasis in the heart of Bakersfield. Red Lion Hotel Bakersfield is set amidst lush landscaping with an Olympic-sized swimming pool, soothing hot tub and relaxing courtyard, among other unique features. Suitable for business trips, family vacations, special events and groups, our Bakersfield, CA hotel is conveniently located within easy access of the vibrant downtown area, where guests will find a variety of shops, restaurants and attractions. Red Lion Hotel Bakersfield features 198 spacious and well-appointed guest rooms with amenities like 42" flat screen TVs with HBO and free Wi-Fi. Just outside your door, our hotel in Bakersfield, CA offers complimentary made-to-order breakfast every morning, a modern fitness center and 4,000 square feet of flexible meeting space. Centrally located to Freeway 99 and Highways 58 and 178, our Bakersfield hotel offers guests premier access to such attractions as the Kern County Fairgrounds, the Buck Owens Crystal Palace, Camelot Park and the Fox Theater. ... more   less 

Additional Information about Red Lion Hotel Bakersfield

Address: 2620 Buck Owens Blvd, Bakersfield, CA 93308-6310 (Formerly Crystal Palace Inn & Suites)
Region: United States > California > Bakersfield
Price Range: $85 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Red Lion Hotel Bakersfield 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Crystal Palace Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Bakersfield staff and other travellers.
2 questions
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Medford, Oregon
over a year ago

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Questions? Get answers from Red Lion Hotel Bakersfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have better internet connectivity than others.”
 of 5 bubbles 589nicholasg, 23 Mar 2017 | Read review
“Ground floor was great”
 of 5 bubbles RogerDieppe_Canada, 12 Mar 2017 | Read review
“Get a room away from the front of the hotel near Buck Owens Blvd and Highway 99.”
 of 5 bubbles TomF893, 1 Mar 2017 | Read review
“Stay away from room 219”
 of 5 bubbles mrob1515, 29 Dec 2016 | Read review
“All rooms have a nice view of the beautiful courtyard.”
 of 5 bubbles 31Dolores, 12 Nov 2016 | Read review
5 of 5