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Clarion Hotel

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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Sulphur Springs, Texas, United States
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 August 2015

We booked this hotel through Priceline as a 3 star hotel. I will also be leaving a review with them as this is NOT a 3 star hotel. We booked 2 rooms and we were given a smoking room-I didn't know they still had those! They were completely booked and could not give us a different room. Our rooms were... More 

Helpful?
Thank Dana S
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
Reviewed 7 August 2015

Stayed at hotel for school reunion, hotel room was filthy, carpet and chair was dirty. Air condition vent was dirty with clumps of dirt. Had to have maintenance come and clean vent. Hallway had terrible odor. Went to the room one night and had large cock roach crawling up the wall, called front desk and no one came to room.... More 

Helpful?
Thank Lynn1185

Travellers are raving about these West Memphis hotels

Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2015

This hotel was just ok. There were some folks in the parking lot that were drinking around 10pm. A lady warned us. But they did not bother us. The room was a little small for 2 adults, 2 children. Maybe I would lower the star rating.

Helpful?
Thank Sigmonster10
Dallas, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 August 2015

My husband and stayed here while passing through Memphis. The desk attendants were very helpful and kind. The hotel as a whole needs to be refurbished. Our room was clean but a little dingy. The bed was very comfortable with clean, nice linens. We both slept well. The AC worked well. The bathroom was adequate but again, needs to be... More 

Helpful?
Thank ALawrence1980
Level Contributor
5 reviews
5 hotel reviews
Reviewed 20 July 2015 via mobile

I stayed here for a night while just passing through. We "won" it on Priceline and unfortunately for us Priceline booked a smoking room on a smoking floor (hotel couldn't change it because Priceline). It reaks. The linens are clean (thank God) but the tiled floors in the bathroom and entryway area are filthy. I won't be using the shower... More 

Helpful?
Thank Emily K
Austin, Texas
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 July 2015

When I entered the building from the back with luggage as suggested, garbage was piled on and around the two trash cans by the door. The elevators are so filthy that there is garbage (cans, wrappers, etc.) somehow stuck above the ceiling grid where the lights are placed. Some areas have been freshened and some smell like cigarettes, including our... More 

Helpful?
1 Thank Mariah S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2015 via mobile

We "won" this 3 star hotel through Priceline to find a dirty room with molded ceiling, loud neighbors at 11pm who tried to enter our room, a disgusting pool area full of dirty towels and chip wrappers everywhere) at 7am, sticky floors throughout, and breakfast w/out eggs, gravy and waffles as advertised. Never again!

Helpful?
Thank Pickensad
1 review
Reviewed 31 May 2015 via mobile

Arrived at 7pm and went to our room to find it had never been cleaned. Management told us to wait a bit while they sent someone to clean it. An hour later we find it still unclean. We were "upgraded" to a suit which consisted of the same size room but instead of two queen beds there was a king... More 

Helpful?
Thank Mep7733
Lilburn, Georgia, USA
Level Contributor
149 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 26 May 2015

This is a nice hotel, but the rooms we had were not well-maintained. The first one had a damp floor and the windows were literally dripping with moisture. So they moved us. The other room was also damp feeling, but livable. The ventilation system seemed to be the problem. With the fan on high and temp turned all the way... More 

Helpful?
Thank Jimbobka
Skokie, Illinois
Level Contributor
142 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 May 2015

Our motorcoach tour reserved a block of rooms here for a two-night stay. Formerly a Holiday Inn, this aging no-frills property had been recently converted (downgraded?) to a Clarion. I’m told that between when the tour company booked this hotel and the date of our stay, this hotel’s standards slipped considerably. Oh, where do I begin? The carpeting in public... More 

Helpful?
2 Thank FoodFight101

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Home of the Blues and your destination of your next great trip. Ideal West Memphis location is just 6 miles from downtown Memphis and the central business centers. The Clarion Hotel & Convention Center, West Memphis is just minutes from Memphis International Airport, Fed-Ex Forum and Auto Zone Park-Home of the Memphis Red Birds. Whether you are here for business or pleasure this Southern jewel is surprisingly inviting! Relax in your own elegant room featuring stylish decor and amenities, including a refrigerator, high-speed wireless Internet access and the best nights sleep you've had in weeks. Experience delicious Southern style dining at Atrium Restaurant or enjoy your favorite beverage in Cross Creek Bar & Grill. Where fresh vegetables meet the cross-roads of America. Just relax. Enjoy a swim in our unique style heated indoor swimming pool or energize in our fitness center. We even have the right space for your professional meeting. We're here, ready with all you need to make your trip to the Memphis area a success. We are the Clarion Hotel & Convention Center West Memphis, AR. ... more   less 

Additional Information about Clarion Hotel

Address: 2007 S Service Rd, West Memphis, AR 72301-2233
Region: United States > Arkansas > West Memphis
Price Range: $83 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 126
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look at if first”
 of 5 bubbles carlinda6665, 14 Nov 2016 | Read review
“We were on the third floor, nice and quiet. The guests staying were also very friendly.”
 of 5 bubbles ThankfulTraveler2016, 30 Jun 2016 | Read review
“If you don't want to smell smoke, stay off floor 3 and 4.”
 of 5 bubbles ZeroTX, 20 Mar 2016 | Read review
“don't stay here.”
 of 5 bubbles KathyK3355, 22 Feb 2016 | Read review
“Go to a different hotel”
 of 5 bubbles U7742ZCrogerw, 19 Feb 2016 | Read review
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