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Comfort Suites

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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
1 review
Reviewed 3 weeks ago via mobile

This property was nice and clean. Bonus for me was even the staff was friendly and accommodating. Taylor was very helpful, polite, and made check in stress free. Every employee that I encountered treated me kindly. The property seems to be showing its age but overall I was a satisfied guest. If you breeze through West Memphis, stay here.

Helpful?
Thank MrAnderson4099
McKinney, Texas
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 October 2016

When we arrived the front desk person gave us only one key card had to ask for another one, also there was a man making a complaint to the MOD that someone had tried to break into his work truck with a crowbar MOD asked if they had reported it and they were trying very hard to speak real soft... More 

Helpful?
Thank MarineWife86
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We certainly do appreciate your online review of your recent stay with us. I do understand your feelings regarding the issue you encountered. We do provide security here at the hotel and on a regular basis the WMPD patrol our lot as a courtesy to the area hotels. Thank you for your business and we do hope... More 

1 review
Reviewed 28 October 2016 via mobile

Though the property overall needs some updating, I really enjoyed my stay here. The staff at this location were beyond accommodating. Taylor at check in was phenomenal and the woman that served us breakfast was great too. West Memphis, AR doesn't have a lot going for it in regards to lodging, attractions, and dining. This place was a nice surprise... More 

Helpful?
Thank MrBanks31
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us at the Comfort Suites in West Memphis. We appreciate your feedback and will be sure to share with our staff, specifically Taylor and Sherry. Our goal is to provide the best possible accommodations for all our guests and we are always delighted to receive positive... More 

Maryville, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

Check in was easy and the room was great. What really made this stay was the breakfast. Not your standard fare of nuked pasty eggs as found in many other chains. Eggs, sausage, grits, and home fried potatoes. Compliments to the beautiful lady who did breakfast.

Helpful?
Thank papa135
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your time to share your experience with us here at the Comfort Suites. Your feedback will serve as encouragement as we continue to strive to provide the best possible accommodations for all our guests. Our beautiful lady, Sherry, does an amazing job keeping our breakfast as one of the reasons our guests return. Thank... More 

Batesville, Arkansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

Hotel was average at best. Room 423. Kids loved the pool. Our room was spacious and beds were ok but the rest of the room was not clean. The tub had mold or mildew around edges. The shower head had pink/black mold all over it. The furniture is pretty banged up. The night stand was dusty and dirty. Behind the... More 

Helpful?
Thank Yelah
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us here at the Comfort Suites. I am disappointed to learn of the condition you found your suite. I have shared your feedback with our housekeeping and maintenance staff. These issues have been addressed and noted for housekeeping continued training. We do appreciate your business. We... More 

Montgomery, Alabama
1 review
Reviewed 17 October 2016

I recently stayed at the Comfort Suites in West Memphis for a leisure trip, and had a fantastic stay. The hotel and rooms were very clean and the staff was more than accommodating. I can't say enough good things about Shawna and her team. We will definitely stay here again.

Helpful?
Thank rpenn2016
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking your time to share your experience with us here at the Comfort Suites. We certainly do appreciate your positive feedback and I will be sure to share your comments with our staff. Everyone here strives to provide the best possible accommodations to all our guests. Thank you so much for your... More 

Montgomery, Alabama
Level Contributor
4 reviews
Reviewed 17 October 2016

We had a wonderful time. The rooms were spacious and clean. The front desk staff was fantastic, especially Shawna and Teri. The rooms were very clean and any staff you saw when leaving and going to your room would always stop when they saw you and asked if you needed anything without being prompted. The breakfast was amazing! We were... More 

Helpful?
Thank fb1517701506
ComfortSuitesWestMem, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking your time to share your experience with us. We appreciate your kind comments and positive review. We will be sure to share with the entire staff as we continue to strive to provide the best possible accommodations to all our guests. Thank you for your business. We look forward to seeing you the... More 

Cleveland,Ohio
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 October 2016 via mobile

Friendly staff. Hotel was cool on the first floor. Got on elevator and the heat was on. 3rd floor hall was hot as well. No ac on in the elevator or hall. Fire sprinkler hanging down in hall, and ceiling tiles old and stained. Room was clean. Yet very outdated. The love seat was dirty and worn out. The mattresses... More 

Helpful?
Thank revwiggins
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

Our experience at the Comfort Suites was a lovely. Our room was clean and very comfortable. Staff were friendly and most helpful. Full breakfast included, was definitely adequate for our busy days of running about visiting all things Blues. Would definitely stay here again.

Helpful?
Thank Donna W
dilberville, mississippi
Level Contributor
4 reviews
Reviewed 2 October 2016 via mobile

We were extremely pleased with our stay. All of the staff were great. Our room was very good. We had 2 adults and 2 children in our room and there was plenty of room for us. I will recommend this hotel to anyone and we will stay here again when we come to visit.

Helpful?
Thank dblevins0848

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 850 Stephen Boulevard, West Memphis, AR 72301
Region: United States > Arkansas > West Memphis
Price Range: $191 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 82
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Also Known As:
Comfort Hotel West Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Forsyth, Missouri

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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the back are much quieter.”
 of 5 bubbles rpenn2016, 17 Oct 2016 | Read review
“Top Floor for Quiet--no one above you!”
 of 5 bubbles Sharon95GCP, 23 Aug 2016 | Read review
“The fourth floor seems to be the quietest.”
 of 5 bubbles Southcoaster, 2 Aug 2016 | Read review
“If you can get a room on the first floor.”
 of 5 bubbles 163garyg, 1 Jul 2016 | Read review
“Decent size pool”
 of 5 bubbles 388cherieh, 10 Jun 2016 | Read review
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