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Best Western Inn

106 reviews
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Traveller (17)
Room & Suite (18)
Dining (2)
Overview
  • Excellent38%
  • Very good35%
  • Average15%
  • Poor9%
  • Terrible3%
Travellers talk about
“blues festival”(4 reviews)
“biscuits”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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Traveller rating
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37
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10
4
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LanguageEnglish
37
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16
10
4
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All reviewsblues festivalbiscuitsnice place to stayfix the problemmotorcycle ridebudget hotelbed and breakfastthe breakfast arearooms were very cleanother guestscomplimentary breakfastparking lotwaffleshelenafuneralfridgegravy
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11 - 15 of 104 reviews
Reviewed 23 June 2017

We had not stayed at Best Western for some time and were very pleased with the room,service and breakfast. Employee referred us to a local restaurant that was the best southern Fried catfish and vegetables on main street in West Helena.

Review collected in partnership with Best Western
1  Thank m0untainbliss
Response from Best W, Manager at Best Western InnResponded 26 June 2017

Thank You for staying with us at Best Western in West Helena. Glad you enjoyed your stay.Your feedback is very important to us.Have a great day.

Reviewed 11 June 2017

check your room before you leave I left my small makeup bag i the bathroom Called the hotel but they were not interested in returning it to me so I suggested they just throw It away I am sure they did

Thank Janice P
Response from Best W, Manager at Best Western InnResponded 12 June 2017

I am so sorry about how front desk handle your complaint. I was not aware of a call concerning a makeup bag. Your feedback is very important to us. Again I apologize on how this issue was addressed . Have a good day.

Reviewed 26 May 2017

Best place to stay in this small town of about 20,000. If anything is not in good working order the staff are quick to fix the problem. Breakfast is quite good and care is made to assure temperatures are accurate.

Review collected in partnership with Best Western
Thank Barbara W
Response from Best W, Manager at Best Western InnResponded 29 May 2017

Thank you for staying with us at Best Western in Helena. Thank you for the feedback it is very important to us. Glad we could be of help. Have a great day.

Reviewed 28 April 2017

Front desk not helpful, did not assist when internet wasn't working "I only have one password". Outside is very dirty. Very difficult adjusting water temp- either scalding hot or cold. Hope I do not have to use this hotel again. Housekeeping did very good job...More

Review collected in partnership with Best Western
Thank MICHAEL J
Response from Best W, Manager at Best Western InnResponded 1 May 2017

Thank you for staying with us at Best Western. Sorry we did not met your expectations your feedback is very important to us so that issues you had may be resolved. Thank you. Have a great day.

Reviewed 16 April 2017

My husband and I stayed here overnight. We were hear to visit the Conferate Cemetery to pay our respects to General Patrick Cleburne. The hotel has an excellent atmosphere, and employees encountered were very friendly and helpful.

Review collected in partnership with Best Western
Thank D8481HDpatriciam
Response from Best W, Manager at Best Western InnResponded 17 April 2017

Thank You for staying with us at Best Western in West Helena AR your feedback is very important to us. Glad we could help. Have a great day

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 79 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
USD 79 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (17)
Room & Suite (18)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Stayed one night room great"
Read review
"Unless for some reason you have to go to Helena, Ar. plan your trip better!"
Read review
"Good and quieter larger room"
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"Make a certain number of rooms pet friendly!"
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