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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 417*
          USD 398*
          SAVE USD 19
          USD 411*
          USD 398*
          Traveller (14996)
          Pool & Beach (3792)
          Room & Suite (2482)
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          Overview
          • Excellent73%
          • Very good20%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “french restaurant” (1,093 reviews)
          “emerald suite” (466 reviews)
          “main pool” (1,266 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (11,685)
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          There are newer reviews for Valentin Imperial Maya See the most recent reviews

          5,001 - 5,005 of 10,456 reviews

          Reviewed 12 March 2014

          Our trip begun at January 26th this year and we were a little expectant because it was our first vacation in a long time. We stayed for eight nights in this spectacular resort. The beach is the best we had ever been, so calm and...More

          2  Thank Bradley M
          Response from F T, Customer Care at Valentin Imperial MayaResponded 12 March 2014

          Dear Badley M, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and are happy you had a great vacation at VIM. Again thank you again for your comment and we would be more than happy to welcome you back...More

          Reviewed 12 March 2014

          My husband and I decided to give each other an all inclusive trip to ourselves this year for Christmas. I hope my husband doesn't read this because it was my best present ever! We had many recommendations from family and friends on where to go...More

          5  Thank Tamarala
          Response from F T, Customer Care at Valentin Imperial MayaResponded 12 March 2014

          Dear Tamalara, Thank you for such wonderful comments regarding your honeymoon at our Valentin Imperial Maya. We know that our staff (especially Hilario) will be truly motivated by your kind words about your experiences. Receiving words like yours, it is always the best inspiration for...More

          Reviewed 11 March 2014

          I hate excellent reviews of a location, because they usually all say the same thing. Well here we go again. I tried to find bad things to write about, but I can't. Sure there were small issues, couldn't get clock to set right, extra coffee...More

          2  Thank KCSPD
          Response from F T, Customer Care at Valentin Imperial MayaResponded 12 March 2014

          Dear recent VIM guest, On behalf of the VIM team we want to thank you for taking the time to share your review with us and all other TA readers. Nothing puts a bigger smile on our face than to know that our guests experienced...More

          Reviewed 11 March 2014 via mobile

          My wife and I just returned from Valentin resort today. We were celebrating our honeymoon there. This was the best vacation I can ask for. I work at the hospitality industry and I know about hotels and service and this place goes above and beyond...More

          4  Thank Shumon326
          Response from F T, Customer Care at Valentin Imperial MayaResponded 12 March 2014

          Dear Shumon326, Thank you for such wonderful comments regarding your honeymoon at our Valentin Imperial Maya. We know that our staff will be truly motivated by your kind words about your experiences. Thank you for recommending our property. It will be always a pleasure to...More

          Reviewed 11 March 2014

          My wife and I just return from Valentin Imperial Maya. From off-hand remarks and conversations with other travelers, we concur that this resort is the "gold standard" for all inclusive resorts in the Riviera Maya. The sprawling landscapes are beautifully kept with trees, shrubs, and...More

          7  Thank David D
          Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 12 March 2014

          Dear David mfrom Vancouver, Canadá , We are pleased to learn that your stay at Valentin Imperial Maya met your expectations! The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. We took...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Laundry Service
          • Breakfast Available
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • USD 320 - USD 625 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites
          • Number of rooms
          • 540
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Hotwire, Hotels.com, TripOnline SA, HotelsforEveryone, HotelQuickly, Cancelon, Evoline ltd, getaroom.com and HRS so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa del Secreto
          • Also Known As
          • Valentin Imperial Maya Hotel Playa Del Carmen ,
          • Valentin Imperial Riviera Maya
          Add Photo Photos
          Traveller (14996)
          Pool & Beach (3792)
          Room & Suite (2482)
          Dining (1436)
          Hotel & Grounds (7534)
          Bathroom (256)
          Family and Play Areas (58)
          Business Centre & Event Rooms (35)
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          Questions & AnswersAsk a question
          HawkItraveler
          We typically stay in the least expensive room available since we don't spend much time in the room anyway and we prefer to spend our money on an excursion. But we definitely want king beds. Is it too risky to book a deluxe junior suite? It says bed type not guaranteed.
          29 June 2017|
          Answer
          Response from Brent P | Reviewed this property |
          You sound like us on room choice. We always get deluxe at VIM even though I would not fit in a double bed length. I will simple email VIM a week or two out from check-in and make a request for a king bed. You will get a... More
          0
          Votes
          mom5735
          How are the blow dryers there? Leaving tomorrow am and don't know whether to pack mine! :)
          29 June 2017|
          Answer
          Response from Brent P | Reviewed this property |
          We stayed in deluxe building no. 4 in January and my wife had to take wrapping off the chord. The rooms had been redone and the dryer was new. She said it worked great. Hope that helps a little. BP
          1
          Vote
          Donna-marie1412
          Hi, could anybody tell me what the sea is like for snorkelling please
          28 June 2017|
          Answer Show all 2 answers
          Response from Bill38360 | Reviewed this property |
          Water is too rough for snorkeling near the hotel. A better option would be to book a snorkel tour from one of the local operators in the the area
          1
          Vote
          Room Tips
          "You have to walk everywhere, so I don't think room location matters much!"
          Read review
          "We loved our room on the second floor of Building 6. To get to the big pool, you just cut through building..."
          Read review
          "Golden swimout is a great choice."
          Read review
          "Building 4 was perfect in convenience to the main pool and restaurants and the beach was much further."
          Read review
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