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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    06/08/2017 07/08/2017
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    USD 341*USD 422*
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    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
    5,836 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Royal Hideaway Playacar
    4,145 reviews
    #34 of 209 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,860 reviews
    #2 of 5 hotels in Playa Maroma
     
    Paradisus by Melia Playa del Carmen La Perla
    8,560 reviews
    #23 of 209 hotels in Playa del Carmen
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (11,791)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,581 - 4,585 of 10,551 reviews

    Reviewed 16 July 2014

    After much thinking and research we decided to go back to VIM, we liked our first experience so much. Well we made the right decision because second time around was even better. Everything was perfect. The service was perfect, everyone was so nice, with a...More

    2  Thank NathP7509
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 July 2014

    Dear Nath from Montreal, Canadá In the name of all Valentin imperial Maya, receive our most sincere appreciation for your loyalty to our resort. Thank you for taking a moment of your valuable time to submit your feedback regarding your recent stay at the VIM....More

    Reviewed 16 July 2014

    A group of 9 30 something adult couples visited Valentin for the 2nd time this past June. We had an absolute fabulous time. This resort is sprawling and we saw areas this time that we did not know existed the first time 2 years ago....More

    2  Thank Mpetey6
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 July 2014

    Dear VIM returning from Painesville, Ohio, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. Thanks to the hard work of our staff (especially Gilberto), the excellent cuisine...More

    Reviewed 16 July 2014

    We just returned from our 5th vacation at the the Valentin June 24 - July 1 2014. It was an outstanding vacation. We have travelled to many resorts but keep coming back to the Valentin. As always the service is excellent and food superb. Anyone...More

    4  Thank susan m
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 July 2014

    Dear Susan from Whitby, Canadá In the name of all Valentin imperial Maya, receive our most sincere appreciation for your loyalty to our resort. Thank you for taking a moment of your valuable time to write your survey and submit your feedback regarding your recent...More

    Reviewed 16 July 2014

    We just returned from our 5th vacation at the the Valentin June 24 - July 1 2014. It was an outstanding vacation. We have travelled to many resorts but keep coming back to the Valentin. As always the service is excellent and food superb. Anyone...More

    Thank ZiggyandauntSue
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 August 2014

    Dear returning VIM Guests from Whitby In the name of all Valentin resorts, receive our most sincere appreciation for your loyalty to our hotel. Many thanks for sharing your experiences with future travelers, we are grateful for your positive review published on Trip Advisor ,It...More

    Reviewed 16 July 2014

    This was our first trip to Mexico. We could not have picked a better resort for the price. Our travel agent suggested we try this resort instead of our normal trips to Jamaica (Sandals, Couples, Riu resorts). I would compare the beach and rooms to...More

    3  Thank ttjamaica
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 17 July 2014

    Dear recent VIM from Tennessee , We greatly appreciate the time you took to write a such good review and we are definitely also grateful for choosing the Valentin Imperial Maya for your 1 st time in Mexico. It is a pleasure to know that...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 298 - USD 629 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, HotelsforEveryone, Cancelon, TripOnline SA, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
    Dining (1443)
    Hotel & Grounds (7609)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
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    Ask a question
    Questions & Answers
    FGibz
    28 July 2017|
    AnswerShow all 3 answers
    Response from Susie W | Reviewed this property |
    Either.
    0
    Votes
    spoildbrat
    26 July 2017|
    AnswerShow all 3 answers
    Response from torgan | Reviewed this property |
    There are two swim up bars in the main pool. Both are fully stocked. There is a walk up/ waitress service bar at the golden pool. They do Mexican and Caribbean buffets each week. Frankly, they can be hit or miss. The... More
    0
    Votes
    Vera E
    25 July 2017|
    AnswerShow all 5 answers
    Response from Steven501964 | Reviewed this property |
    Don't get too excited about the lobster. It isn't Maine lobster, which we all know is the best in the world. It is a smaller Caribbean lobster. It isn't too bad...but it ain't from Maine!
    0
    Votes
    Room Tips
    "Building 6 of the Golden Suites was convenient to ocean front restaurant and large pool. Short walk to the..."
    Read review
    "Building 14, room 14206. It was a corner room, and very quiet with a great view."
    Read review
    "We prefer least expensive deluxe junior suite in building 5, floor level, because central to everything."
    Read review
    "Swim up rooms were amazing!!!"
    Read review
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