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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    27/08/2017 28/08/2017
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    USD 320*USD 359*
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    Traveller (15163)
    Pool & Beach (3827)
    Room & Suite (2500)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,106 reviews)
    “emerald suite” (469 reviews)
    “main pool” (1,286 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Valentin Imperial Maya
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    Grand Luxxe Riviera Maya
    593 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,879 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,975 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,029 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (11,858)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,441 - 4,445 of 10,611 reviews

    Reviewed 7 September 2014

    We stayed at the Valentin for 12 nights back in Nov 12. We all had a fab time. Location is excellent, food choice is huge and the staff are friendly and helpful. We had an upgraded room which was clean and tidy. The. Resort offers...More

    6  Thank buzzybee83
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 9 September 2014

    Dear VIM Guests from Royston, Reino Unido Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival....More

    Reviewed 6 September 2014

    My husband and I arrived on August 13 and left on August 20. This was our fifth time at thus resort. Never been to this area in August and probably will stick to the fall and spring months. We stayed in building 1 in a...More

    6  Thank mamaroth57
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 8 September 2014

    Dear returning Guests from Louisville, kentucky Wow 5th Time with us! We are very grateful for your preference and confidence. On behalf of all our staff we would like to thank you for consider Valentin your second home and for give us the opportunity to...More

    Reviewed 5 September 2014

    Right on the beach. EXCELLENT food. We ended up spending the majority of our trip at the hotel versus going on adventures because there was so much to do. We had a great time!!!!! There is yoga and games during the day, and at night...More

    Review collected in partnership with this hotel
    8  Thank Drew712
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 7 September 2014

    Dear Drew from Hayward, California Thank you for your visit and for sharing your experience with other travelers. We are delighted that you had a wonderful time and would like to thank you for your gracious comments about our entertainment , beach and our food....More

    Reviewed 5 September 2014

    We stayed at the VIM from Aug 29th through Sept 3rd. We were originally booked for Silver suite, but once we checked in and went to our room it had a strange moisture/mildew smell. We were offered an upgrade at additional charge, since the resort...More

    13  Thank 70Traveler88
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear Guests from Washington DC, Thank you for publishing your review on TripAdvisor. It is naturally very disappointing that you did not enjoy your recent at the VIM, it is certainly not our intention to disappoint our guests however; it is obvious that we failed...More

    Reviewed 5 September 2014

    My husband and I are in our mid-30's and have 2 young children. I started my vacation a bit under the weather myself and in dire need of some R & R. This was our 2nd trip to an AI resort (stayed Aug 30-Sept 3),...More

    12  Thank jayhawk2003
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear recent VIM Guests from Oklahoma City We are glad you enjoyed your stay at The Valentin Imperial Maya. We appreciate the time you took to write a detailed review . We would like to express our deepest gratitude for your feedback and suggestions as...More

    Grand Luxxe Riviera Maya
    593 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,879 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,975 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,029 reviews
    #5 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 264 - USD 619 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, BookIt.com, Hotels.com, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15163)
    Pool & Beach (3827)
    Room & Suite (2500)
    Dining (1446)
    Hotel & Grounds (7658)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (36)
    Nearby
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    Ask a question
    Questions & Answers
    18 August 2017|
    Answer
    Response from TimandHeather12 | Reviewed this property |
    I would say Valentin because of Imperial Band and dj most nights-Book a golden suite or above for more luxury and even better service with privilege package
    1
    Vote
    Bojangles131
    17 August 2017|
    AnswerShow all 4 answers
    Response from Edward P | Reviewed this property |
    This past February no issues with seaweed. Beaches were very clean and well maintained.
    0
    Votes
    Alexia R
    17 August 2017|
    AnswerShow all 6 answers
    Response from Darlene66 | Reviewed this property |
    Well you haven't gotten a good answer. You could ask on their facebook page. The pool bars close around 5 or 6 and the pools close around 7 or 8. That is when they add chemicals so sneaking in a late night swim is not a good... More
    0
    Votes
    Room Tips
    "Lower number units are closer to the big pool."
    Read review
    "Building 4 for best location to everything"
    Read review
    "Building 6 is located next to the quiet pool"
    Read review
    "For beach front, pick Bldgs 13/14. Bldg 10 was remote. For location, Bldg 2 is the best. Close to the pool..."
    Read review
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